Brand Certified
Swiss Chalet
4.1(1431 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
390 Memorial Ave, Orillia, ON
L3V 6K8, Canada
Certified by Swiss Chalet • Mar 01, 2026
(705) 327-6667
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/orillia/390-memorial-ave
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orillia, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.1
1,431 reviews
5 stars
849
4 stars
270
3 stars
113
2 stars
60
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service from various servers, highlighting their friendliness and attentiveness.
Food Quality
While many enjoyed the food, there were several complaints about cold or dry dishes, indicating inconsistency in food preparation.
Ambiance
Customers appreciated the cozy and pleasant atmosphere of the restaurant, making it a favorable dining location.
Management Issues
Some reviews pointed out issues with management, particularly regarding wait times and staff availability during busy periods.
- CCChrissyt Chrissyt2 days ago5.0Dave was a superb waiter. Enjoyed my dinner with great service... the garlic loaf was really good
- PDPeter Daniel6 days ago5.0Madison was friendly and efficient. Enjoyed the laid back atmosphere and the consistently good food.
- KZKatherine ZeiFeb 25, 20265.0Really lovely staff, very nice and attentive - and incredibly juicy chicken as always. Thank you!!
- EDEmily DuffyFeb 21, 20265.0Skylar did a fantastic job! She was very cheerful and kind. Watching her serve the other tables around us as well, she was very attentive and delivered excellent customer service.
- JDJenny DrueryFeb 21, 20265.0All staff are very friendly and great to chat with. Food always comes within a reasonable time and how it was ordered. Great service. Wish had more coupons for money off.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 390 Memorial Ave, Orillia offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What type of food is Swiss Chalet in Orillia known for?
Swiss Chalet in Orillia is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with their signature Chalet Sauce and Fresh-Cut Fries.
Can I order Swiss Chalet Orillia for delivery or takeout?
Yes, Swiss Chalet Orillia offers both delivery and takeout. You can order online via their website or mobile app, and take advantage of curbside pickup or in-restaurant pickup options.
What are the Swiss Chalet Orillia's hours of operation?
Swiss Chalet Orillia is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orillia have any specials or deals?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
Is there a Braille menu available at Swiss Chalet Orillia?
Yes, Swiss Chalet locations with dining rooms, including the Orillia location, offer Braille menus for accessibility.
Are there vegetarian or gluten-friendly options at Swiss Chalet Orillia?
Swiss Chalet offers vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide for detailed information and note that cross contamination risks exist in the kitchen.
What nearby restaurants can I visit alongside Swiss Chalet in Orillia?
Nearby you can find WingsUp! Restaurants for chicken and smoothies, Quesada Burritos & Tacos for Mexican fast food, and Harvey’s for burgers and American cuisine. These offer varied dining choices if you're exploring the area.
Are there hotel accommodations near Swiss Chalet Orillia?
Yes, nearby hotels include Best Western Plus Mariposa Inn & Conference Centre, Mariposa Inn, and Comfort Inn Orillia. These are convenient if you're visiting the area and want local lodging options.
Can customers visiting Swiss Chalet Orillia find automotive services nearby?
Yes, automotive repair and related services are available nearby, such as Midas, Meineke Car Care Centre, and Orillia Dodge Chrysler Jeep Ram, providing convenient options for vehicle maintenance.
Does Swiss Chalet Orillia accept mobile and credit card payments?
Yes, Swiss Chalet Orillia accepts multiple payment methods including debit cards, credit cards, and mobile NFC payments for your convenience.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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