Business Details
About
RestaurantRecipe Unlimited
Swiss Chalet in Orillia, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,370 reviews
5 stars
791
4 stars
267
3 stars
113
2 stars
61
1 star
138
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service from various servers, highlighting specific staff members for their exceptional service.
Food Quality
While many enjoyed the food, there were several complaints about cold or dry dishes, indicating inconsistency in food preparation.
Dining Experience
Customers appreciated the ambiance and overall dining experience, with many expressing a desire to return for future visits.
Management Issues
Some reviews pointed out issues with management, particularly regarding wait times and handling busy periods, leading to dissatisfaction.
- RBReginald BentJan 5, 20265.0Lisa is an excellent server and has a great knowledge of the menu. She makes the visit a great experience.
- BMbrenda murdochJan 5, 20265.0Tried the new chicken parm it was good served hot and filling
- SBSandra BaptieJan 3, 20264.0My family and I have gotten into the habit of meeting here for dinner. The food is excellent. The staff is always friendly and helpful no matter how busy it is.... keep up the good work 👍
- DSDon SempleJan 3, 20263.0I don’t know how to explain it but there were enough servers The soup came cold, they reheated the same ones and brought them back. The salad portions were extremely small. I had a Cesar salad and there wasn’t enough dressing, they were extremely small and the number of croutons outweighed the size of the salad. There were four servers yet the still relied on the robot to deliver food and take dishes away. The other portions were either tepid or cool. I’m guessing it was because they relied on the robot. I’m not sure I’ll go back here in the future.
- HMHeather MacNealDec 23, 20255.0I ordered a pickup and chose my time slot only to find out I wouldn’t be able to pick it up until later. A quick call to the help desk and all was rectified.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 390 Memorial Ave, Orillia offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet in Orillia known for?
Swiss Chalet in Orillia is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with their signature Chalet Sauce and Fresh-Cut Fries.
Can I order Swiss Chalet Orillia for delivery or takeout?
Yes, Swiss Chalet Orillia offers both delivery and takeout. You can order online via their website or mobile app, and take advantage of curbside pickup or in-restaurant pickup options.
What are the Swiss Chalet Orillia's hours of operation?
Swiss Chalet Orillia is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orillia have any specials or deals?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
Is there a Braille menu available at Swiss Chalet Orillia?
Yes, Swiss Chalet locations with dining rooms, including the Orillia location, offer Braille menus for accessibility.
Are there vegetarian or gluten-friendly options at Swiss Chalet Orillia?
Swiss Chalet offers vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide for detailed information and note that cross contamination risks exist in the kitchen.
What nearby restaurants can I visit alongside Swiss Chalet in Orillia?
Nearby you can find WingsUp! Restaurants for chicken and smoothies, Quesada Burritos & Tacos for Mexican fast food, and Harvey’s for burgers and American cuisine. These offer varied dining choices if you're exploring the area.
Are there hotel accommodations near Swiss Chalet Orillia?
Yes, nearby hotels include Best Western Plus Mariposa Inn & Conference Centre, Mariposa Inn, and Comfort Inn Orillia. These are convenient if you're visiting the area and want local lodging options.
Can customers visiting Swiss Chalet Orillia find automotive services nearby?
Yes, automotive repair and related services are available nearby, such as Midas, Meineke Car Care Centre, and Orillia Dodge Chrysler Jeep Ram, providing convenient options for vehicle maintenance.
Does Swiss Chalet Orillia accept mobile and credit card payments?
Yes, Swiss Chalet Orillia accepts multiple payment methods including debit cards, credit cards, and mobile NFC payments for your convenience.