Business Details
About
Restaurant
Swiss Chalet in Orillia, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,333 reviews
5 stars
760
4 stars
264
3 stars
111
2 stars
61
1 star
137
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from various servers, with many highlighting specific staff members for going above and beyond.
Food Quality
While many reviews noted the food as delicious and well-prepared, there were some complaints about specific dishes being dry or not meeting expectations.
Atmosphere
The restaurant was described as clean and pleasant, with a comfortable atmosphere for dining, although some noted issues with wait times during busy periods.
Management Issues
A few customers expressed dissatisfaction with management's handling of wait times and staffing, suggesting a need for better oversight.
Value for Money
Overall, customers felt the meals were good value, although some mentioned that prices seemed a bit high.
- SOSarah Oakley1 day ago4.0Service was great, bright and well light, clean and easy to navigate. Lots of parking and the area is nice. Staff were helpful and friendly, would recommend this place to others. My group had a wonderful time!
- CMCurtis Mulvihill1 day ago5.0Came in the other night for the festive special. It was a really busy evening. They were able to squeak us in and our server Erica was very sweet and extremely efficient amidst the busyness of the restaurant. Thank you Erica!
- SRS Ross3 days ago1.0Table of 9, spent over 200.00–dead fly in the Diet Coke and over 30 minutes before we even got drinks (pop) , mentioned the dead fly to the manager, he said sorry, my daughter was sick to her stomach, noticed the dead fly after drinking half of it. They didnt seem to even worry about the dead fly—give this Swiss chalet a pass
- SBSharon Atkinson Baker6 days ago5.0Great service! Professional & friendly waitress. Great food! We have been Swiss Chalet Orillia customers since it was built many years ago. We watched it being built! Love Swiss Chalet!! 😊😊👏👏👏👏👍👍
- MMMatt MackayNov 14, 20251.0Was at Swiss chalet last night with my parents and my son and my son ended up ordering quesadillas and got food poisoning has not stopped vomiting from last night and today. The festive feast was great though.
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 390 Memorial Ave, Orillia offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Orillia's <a href="https://www.swisschalet.com/en/menus/delivery/store-1755/on/orillia/390-memorial-ave.html">delivery menu here</a>.
Does Swiss Chalet Orillia offer takeout?
Yes, Swiss Chalet® Orillia offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Orillia's <a href="https://www.swisschalet.com/en/menus/takeout/store-1755/on/orillia/390-memorial-ave.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Orillia?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Orillia offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Orillia?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Orillia <a href="https://www.swisschalet.com/en/menus/dining-room/store-1755/on/orillia/390-memorial-ave.html">dining room menu here</a>.
Is Swiss Chalet at 390 Memorial Ave in Orillia currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Orillia location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Orillia Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 390 Memorial Ave in Orillia is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 390 Memorial Ave, Orillia offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What type of food is Swiss Chalet in Orillia known for?
Swiss Chalet in Orillia is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with their signature Chalet Sauce and Fresh-Cut Fries.
Can I order Swiss Chalet Orillia for delivery or takeout?
Yes, Swiss Chalet Orillia offers both delivery and takeout. You can order online via their website or mobile app, and take advantage of curbside pickup or in-restaurant pickup options.
What are the Swiss Chalet Orillia's hours of operation?
Swiss Chalet Orillia is open Monday to Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Orillia have any specials or deals?
Yes, they offer a variety of deals including limited-time promotions, always-on offers, and family meal deals. Check their Specials & Deals page for current offers.
Is there a Braille menu available at Swiss Chalet Orillia?
Yes, Swiss Chalet locations with dining rooms, including the Orillia location, offer Braille menus for accessibility.
Are there vegetarian or gluten-friendly options at Swiss Chalet Orillia?
Swiss Chalet offers vegetarian and gluten-friendly options. Guests should review the Nutrition & Allergy Guide for detailed information and note that cross contamination risks exist in the kitchen.
What nearby restaurants can I visit alongside Swiss Chalet in Orillia?
Nearby you can find WingsUp! Restaurants for chicken and smoothies, Quesada Burritos & Tacos for Mexican fast food, and Harvey’s for burgers and American cuisine. These offer varied dining choices if you're exploring the area.
Are there hotel accommodations near Swiss Chalet Orillia?
Yes, nearby hotels include Best Western Plus Mariposa Inn & Conference Centre, Mariposa Inn, and Comfort Inn Orillia. These are convenient if you're visiting the area and want local lodging options.
Can customers visiting Swiss Chalet Orillia find automotive services nearby?
Yes, automotive repair and related services are available nearby, such as Midas, Meineke Car Care Centre, and Orillia Dodge Chrysler Jeep Ram, providing convenient options for vehicle maintenance.
Does Swiss Chalet Orillia accept mobile and credit card payments?
Yes, Swiss Chalet Orillia accepts multiple payment methods including debit cards, credit cards, and mobile NFC payments for your convenience.