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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.1
(1431 reviews)

Business Details

390 Memorial Ave, Orillia, ON
L3V 6K8, Canada
(705) 327-6667

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Orillia, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
390 Memorial Ave, Orillia, ON
L3V 6K8, Canada

Hours

Reviews

4.1
1,431 reviews
5 stars
849
4 stars
270
3 stars
113
2 stars
60
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service from various servers, highlighting their friendliness and attentiveness.

Food Quality

While many enjoyed the food, there were several complaints about cold or dry dishes, indicating inconsistency in food preparation.

Ambiance

Customers appreciated the cozy and pleasant atmosphere of the restaurant, making it a favorable dining location.

Management Issues

Some reviews pointed out issues with management, particularly regarding wait times and staff availability during busy periods.
  • CC
    Chrissyt Chrissyt
    2 days ago
    5.0
    Dave was a superb waiter. Enjoyed my dinner with great service... the garlic loaf was really good
  • PD
    Peter Daniel
    6 days ago
    5.0
    Madison was friendly and efficient. Enjoyed the laid back atmosphere and the consistently good food.
  • KZ
    Katherine Zei
    Feb 25, 2026
    5.0
    Really lovely staff, very nice and attentive - and incredibly juicy chicken as always. Thank you!!
  • ED
    Emily Duffy
    Feb 21, 2026
    5.0
    Skylar did a fantastic job! She was very cheerful and kind. Watching her serve the other tables around us as well, she was very attentive and delivered excellent customer service.
  • JD
    Jenny Druery
    Feb 21, 2026
    5.0
    All staff are very friendly and great to chat with. Food always comes within a reasonable time and how it was ordered. Great service. Wish had more coupons for money off.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 390 Memorial Ave, Orillia offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What type of food is Swiss Chalet in Orillia known for?

Swiss Chalet in Orillia is famous for its authentic and fresh Rotisserie Chicken, slow-roasted over an open flame, served with their signature Chalet Sauce and Fresh-Cut Fries.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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