Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Orillia Subway® Restaurant at 975 West Ridge Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers expressed dissatisfaction with the quality and portion sizes of the sandwiches, noting issues like skimpy toppings and unappetizing ingredients.
Customer Service
Feedback on customer service was mixed; while some praised friendly and attentive staff, others reported rude behavior and poor service experiences.
Cleanliness
Several reviews highlighted concerns about cleanliness and hygiene practices, with some customers reporting unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times, especially during peak hours, often due to insufficient staffing.
Value for Money
Many customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of poor value.
AC
Al Czervik
Oct 22, 2025
1.0
Over priced garbage
DP
don pestill
Sep 30, 2025
2.0
We were that last Thursday and as we were sitting eating our sandwiches, the worker came around sweeping the floor, e walked over to an empty table and swept it off with the broom.
Totally disgusting.
RW
Rick White
Aug 28, 2025
2.0
I was not impressed with the quality of the product.
My wife's sandwich, 6 inch tuna, was lacking the tuna. It had 2 small scoops of watery tuna, 2 small pieces of cheese and a lot of wilted lettuce. The sandwich looked nothing like the picture on the menu board. My sandwich, 12 inch steak and cheese, had very little meat, the cheese was sliced very thin and when toasted it just about disappeared. Again the lettuce was lots but didn't look very fresh, wilted and very finely chopped. I asked for the jalapeno chilies and he gave me 6 small slices, he was counting them as he put them on. Other places would just grab a handful and put on as many as would fit. We made them combos and the final price was close to $35. This seems very expensive for 2 poor quality sandwiches.
I have not been to a SUBWAY for a long time because my last couple experiences at other SUBWAYS, in other towns, with the ability of the staff to speak and understand English. My feelings towards the SUBWAY brand has not changed after my latest experience. The staff here was more skilled in the English language and the facility was fairly clean from what I could see up front. I feel like the quality and portion of the product has greater diminished over the last while. The pictures on the menu board should be updated to reflect what the customer is really going to receive, that would definitely affect the sales I am sure.
It will be a very long time before I go back to any SUBWAY because of my last couple experiences.
What are the operating hours for Subway at 975 West Ridge Blvd, Orillia?
Subway at 975 West Ridge Blvd is open Monday to Tuesday from 8:00 AM to 10:00 PM, Wednesday to Thursday from 8:00 AM to 10:30 PM, Friday from 8:00 AM to 11:00 PM, Saturday from 8:30 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway location offer catering services?
Yes, this Subway location offers catering services to assist with your event needs.
Can I pick up my Subway order in-store or curbside?
You can pick up your order in-store or opt for curbside pickup at our Subway location on West Ridge Blvd.
What meal options are available at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies made fresh daily.
Which payment methods are accepted at this Subway restaurant?
Subway accepts American Express, Discover, MasterCard, and Visa for your convenience.
Is dine-in available at this Subway location?
Yes, dine-in service is available at this Subway restaurant.
Are there other Subway restaurants near 975 West Ridge Blvd?
Yes, there are several other Subway sandwich shops and restaurants nearby in the West Ridge Place area for your convenience.
What nearby dining options can I explore around West Ridge Place besides Subway?
You can explore Fresh Burrito, offering Mexican fast food, Tahini's serving Mediterranean cuisine, Sunset Grill for breakfast and brunch, and freshii for health-conscious meals near West Ridge Place.
What shopping stores are close to the Subway at West Ridge Place?
Nearby stores include Best Buy Canada for electronics and appliances, Carter's for children's clothing, Reitmans for women's fashion, and Dollar Tree for discount goods and party supplies.
Are there any parks or recreational areas close to the Subway location?
West Ridge Park is a nearby recreational area where customers can relax before or after visiting Subway.