Subway

3.7
194 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Orillia Subway® Restaurant at 975 West Ridge Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
975 West Ridge Blvd, Orillia, ON
L3V 3A8, Canada

Hours

Reviews

3.7
194 reviews
5 stars
86
4 stars
47
3 stars
17
2 stars
13
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers expressed dissatisfaction with the quality and portion sizes of the sandwiches, noting issues like skimpy toppings and unappetizing ingredients.

Customer Service

Feedback on customer service was mixed; while some praised friendly and attentive staff, others reported rude behavior and poor service experiences.

Cleanliness

Several reviews highlighted concerns about cleanliness and hygiene practices, with some customers reporting unsanitary conditions.

Wait Times

Customers frequently mentioned long wait times, especially during peak hours, often due to insufficient staffing.

Value for Money

Many customers felt that the prices were too high for the quality and quantity of food received, leading to perceptions of poor value.
  • AC
    Al Czervik
    Oct 22, 2025
    1.0
    Over priced garbage
  • DP
    don pestill
    Sep 30, 2025
    2.0
    We were that last Thursday and as we were sitting eating our sandwiches, the worker came around sweeping the floor, e walked over to an empty table and swept it off with the broom. Totally disgusting.
  • RW
    Rick White
    Aug 28, 2025
    2.0
    I was not impressed with the quality of the product. My wife's sandwich, 6 inch tuna, was lacking the tuna. It had 2 small scoops of watery tuna, 2 small pieces of cheese and a lot of wilted lettuce. The sandwich looked nothing like the picture on the menu board. My sandwich, 12 inch steak and cheese, had very little meat, the cheese was sliced very thin and when toasted it just about disappeared. Again the lettuce was lots but didn't look very fresh, wilted and very finely chopped. I asked for the jalapeno chilies and he gave me 6 small slices, he was counting them as he put them on. Other places would just grab a handful and put on as many as would fit. We made them combos and the final price was close to $35. This seems very expensive for 2 poor quality sandwiches. I have not been to a SUBWAY for a long time because my last couple experiences at other SUBWAYS, in other towns, with the ability of the staff to speak and understand English. My feelings towards the SUBWAY brand has not changed after my latest experience. The staff here was more skilled in the English language and the facility was fairly clean from what I could see up front. I feel like the quality and portion of the product has greater diminished over the last while. The pictures on the menu board should be updated to reflect what the customer is really going to receive, that would definitely affect the sales I am sure. It will be a very long time before I go back to any SUBWAY because of my last couple experiences.
  • JD
    James Decoste
    Jul 25, 2025
    1.0
    Rude staff

Frequently Asked Questions About Subway

What are the operating hours for Subway at 975 West Ridge Blvd, Orillia?

Subway at 975 West Ridge Blvd is open Monday to Tuesday from 8:00 AM to 10:00 PM, Wednesday to Thursday from 8:00 AM to 10:30 PM, Friday from 8:00 AM to 11:00 PM, Saturday from 8:30 AM to 10:30 PM, and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services to assist with your event needs.