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Papa Johns Pizza

4.0
(454 reviews)

Business Details

170 MEMORIAL AVE, Orillia, ON
L3V 7M9, Canada
(705) 329-2222

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Orillia, ON, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Orillia pizza for any occasion. Call us for pizza delivery in Orillia or stop by 170 MEMORIAL AVE for carryout to order the best pizza in Orillia, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
170 MEMORIAL AVE, Orillia, ON
L3V 7M9, Canada

Hours

Reviews

4.0
454 reviews
5 stars
259
4 stars
85
3 stars
31
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor handling of complaints.

Food Quality

Inconsistent food quality; while many enjoyed the pizza, several customers reported issues with undercooked or poorly made items.

Delivery Issues

Numerous complaints about delivery delays and incorrect orders, leading to customer dissatisfaction.

Pricing Concerns

Customers expressed frustration over high prices and perceived value, with some feeling that the quality did not justify the cost.

Hygiene and Management

Concerns raised about hygiene practices and management's treatment of staff, impacting overall customer perception.
  • AP
    Ankita Pandya
    Feb 22, 2026
    5.0
    If you want to eat amazing pizza, you should definitely come here! The owner is incredibly kind and truly goes above and beyond to make sure every customer has the best experience. From the delicious, perfectly made pizza to the warm and welcoming hospitality, everything about this place is outstanding. Highly recommended for anyone looking for great food and exceptional service!
  • JP
    Jigar Patel
    Feb 15, 2026
    5.0
    Excellent pizza Staff is friendly Definitely come back
  • JJ
    Jamie
    Feb 1, 2026
    1.0
    I was a very regular customer at Papa John’s until Saturday night. I had guests over at my house and ordered 4 extra large pizzas and a couple of dips for $165. 90 minutes later, the Uber Eats driver showed up with 2 large pepperoni pizzas - clearly not my order. He told me there was nothing he could do and I had to contact Papa John’s. I called Papa John’s and was speaking to the manager when he proceeded to blame the Uber Driver. He told me that he himself had handed my order to the driver and then asked me to describe the driver. When I described him, there was a long pause and, “Oh.” I had clearly described a different driver that the one he had handed my order to. He then told me that I had to contact Uber, which I did. As you can imagine, they told me to contact Papa John’s. So I called Papa John’s back. He told me he was going to look into it call me back within 5 minutes. I was stuck in the middle of these two pointing the finger at each other taking no accountability or responsibility. Meanwhile, I have guests who are hungry and not enough pizza to feed them. The manager of Papa John’s called me back 40 minutes later to tell me there was a mix up between DoorDash and Uber Eats orders. He told me that he contacted the customer where my order went to and said he tried to get the order back for me. That was completely unacceptable. I don’t imagine anyone would accept their order over 2 hours later that had already been delivered and dropped off to some strangers house. At this point, I asked the manager who was responsible for handing the orders to the drivers, and he said, “Ours”. He was still not willing to make it right and deliver the correct order to me because he said that “The owner will take it out of my wages”. It was a terrible customer experience and unfortunately, because of this, I will no longer order from Papa John’s.
  • CB
    Colton Bradbury
    Jan 1, 2026
    5.0
    Genuinely the most kind people I've ever interacted with.
  • EF
    Evan Feltis
    Dec 21, 2025
    5.0
    DoorDash is currently trying to steal my money. Guy from papa John’s called me after seeing two orders accidentally placed and cancelled the one on his end. This will probably end up saving 70 dollars. Guy was extremely helpful in this process. DoorDash has been difficult and I currently have gotten no money back. Papa johns did all they could to help me out and they did a great job

Frequently Asked Questions About Papa Johns Pizza

What are the regular opening hours for delivery and takeout at Papa Johns Pizza in Orillia?

Papa Johns Pizza in Orillia is open for delivery and takeout from 11:00 AM to 12:00 AM Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.

Are there special holiday hours for Papa Johns Pizza in Orillia?

Yes, on December 25th, Papa Johns Pizza opens from 3:00 PM to 11:00 PM. On December 24th, 31st, and January 1st, the hours are 11:00 AM to 12:00 AM.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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