Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 40 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Feedback varied on staff friendliness; while some praised individual employees, others reported rudeness and lack of attention.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and restrooms.
Management Issues
Multiple reviews indicated a need for better management and staffing, especially during busy hours.
AA
ally
Feb 24, 2026
1.0
Very disappointed with this experience. I ordered through Uber Eats and it took over an hour for the order to even be picked up because my driver kept being told it wasn’t ready. When it finally arrived, everything was cold. On top of that, the chocolate milk that was included was expired.
This is a serious food safety issue, especially considering chocolate milk is primarily served in children’s Happy Meals. Parents trust that these items are safe. Expiration dates should absolutely be checked before anything is handed out. Between the excessive delay, cold food, and expired milk, this was extremely disappointing.
RT
Rachel Tindall
Feb 23, 2026
5.0
Food was great, staff was friendly. Kids had loads of fun in the play place.
A
Андрей Орлов
Feb 21, 2026
1.0
Hello,
This is now the third time I have had a serious issue at your location. Every time I stop there and make a purchase, something goes wrong.
Today, I found a rubber-like / gelatinous object inside my coffee. It went into my mouth and made me feel sick. I nearly vomited. This is unacceptable and extremely concerning from a food safety standpoint.
I expect better quality control and hygiene standards. At this point, this is not an isolated incident — this is a pattern.
I am requesting a full refund and a clear explanation of what this object was and what actions will be taken to prevent this from happening again.
If I do not receive a proper response, I will escalate this complaint to Public Health.
I have a photo available as evidence.
Thank you.
ZS
Zach Sheehan
Feb 10, 2026
1.0
Pretty sad when your paid by the hour and cant put the right amount of chicken nuggets in a meal, the number of how many go inside the box is printed on the top of the box.
TS
Trent Sturrock
Feb 5, 2026
1.0
wouldn't walk 2 seconds to the dining room to get me rootbeer because there isn't any in the drivethru and proceeds to make me park and come in to buy cups and get rootbeer that I wanted. THEN when I entered the restaurant to get my drink there was a member of staff IN FRONT of the machine already who could have taken 30 second of their time to get me rootbeer. also when kind of mcdonald's does not have rootbeer. awful. I am disappointed. I AM A FORMER MCDONALDS EMPLOYEE THIS IS NOT OKAY
What are McDonald's hours of operation in Orillia?
McDonald's in Orillia is open 24 hours every day of the week.
What time does McDonald's offer delivery services?
Delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Can I use the drive-through at any time at McDonald's in Orillia?
Yes, the drive-through is open 24 hours every day.
What types of meals are served at this McDonald's location?
Breakfast, lunch, and dinner are served at this restaurant.
Does this McDonald's location offer in-store pickup and delivery options?
Yes, customers can choose between in-store pickup and delivery services.
Which payment methods are accepted at McDonald's in Orillia?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's in Orillia family-friendly and does it have a children's menu?
Yes, McDonald's welcomes families and offers a children's menu.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit nearby Starbucks or Tim Hortons for coffee and snacks.
Are there other fast food options near McDonald's in Orillia?
Yes, alternatives include Mary Brown's and Burger King Canada located nearby.
What nearby automotive services are available around McDonald's in Orillia?
Nearby automotive services include Pennzoil for oil changes, Tony's One Stop Tire for tire repairs, and Orillia Hyundai dealership.
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