Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
2,431 reviews
5 stars
733
4 stars
555
3 stars
459
2 stars
211
1 star
473
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20-40 minutes.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some customers praising individual employees for their kindness, while others reported rudeness and lack of urgency.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and food preparation areas, raising concerns about hygiene.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Overall Experience
Overall, the location received numerous complaints about poor management and operational inefficiencies, leading to a negative perception of the brand.
- GGGreg3 days ago5.0The young lady named Victoria that served us on Friday evening was lovely. She was friendly and polite. The food came quickly and tasted good.
- RMRichard McKay5 days ago4.0Waited at the counter for in store service for about 8 minutes. They need a dedicated counter person.
- RTRobert TrochNov 17, 20255.0The very helpful staff were able refund part of an online order that went a little out of control.
- VBV BujNov 14, 20252.0Some of the staff are super friendly and great to deal with but other than that, there are no other redeeming qualities of this McDs. Drive thru is always slow. Food is handled no better than garbage. I understand that this isn’t everyones ideal job but this is getting to be worse and worse.
- SLSASHA LAMBERTNov 2, 20251.0What's the point of being 24hrs???? Anytime you go after 11 and it's just drive thru you just sit with 20 plus cars for 39 mins. No one moving no orders being taken??? Called in line they said we have limited staff and are VERY busy. How are you busy if dine in is closed and you have taken 0 drive thru orders for 20 plus mins???? Total bs. They just wait for ppl to leave. Zero sense of urgency to serve 20 plus ppl waiting in line. Wish I could ignore customers until they left at my job.
Frequently Asked Questions About McDonald's
What are McDonald's hours of operation in Orillia?
McDonald's in Orillia is open 24 hours every day of the week.
What time does McDonald's offer delivery services?
Delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.
Can I use the drive-through at any time at McDonald's in Orillia?
Yes, the drive-through is open 24 hours every day.
What types of meals are served at this McDonald's location?
Breakfast, lunch, and dinner are served at this restaurant.
Does this McDonald's location offer in-store pickup and delivery options?
Yes, customers can choose between in-store pickup and delivery services.
Which payment methods are accepted at McDonald's in Orillia?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is McDonald's in Orillia family-friendly and does it have a children's menu?
Yes, McDonald's welcomes families and offers a children's menu.
What nearby coffee shops can I visit before or after dining at McDonald's?
You can visit nearby Starbucks or Tim Hortons for coffee and snacks.
Are there other fast food options near McDonald's in Orillia?
Yes, alternatives include Mary Brown's and Burger King Canada located nearby.
What nearby automotive services are available around McDonald's in Orillia?
Nearby automotive services include Pennzoil for oil changes, Tony's One Stop Tire for tire repairs, and Orillia Hyundai dealership.