Many customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Customer Service
Service quality varied significantly; some praised friendly staff while others experienced rudeness and long wait times.
Cleanliness
Multiple reviews highlighted cleanliness issues in the dining area and bathrooms, with some describing the environment as dirty.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Operational Efficiency
Customers expressed dissatisfaction with slow service, particularly during busy hours, and issues with the drive-thru efficiency.
JG
Jimmy Gibson
1 day ago
1.0
Sunday january 11 2026 9pm. TJ shift manager has absolute garbage attitude, the children filling fries are half filling fry boxes and giving rude attitude when confronted. Used to spend 30 a week on average, and the last 3 visits in 6 months have been horrible. This has become the worst McDonald's in simcoe County.... but that's that's happens when the people in control want more profit, the quality is the first thing to be sacrificed.
CD
Cheyanne Dickson
Dec 25, 2025
1.0
Mcdonald's is so sad. Ordered 20 nuggs (fresh bc they are hard otherwise) with a regular fry. The French fry didnt have any heat to them like.... cold. Went though again to get them replaced. Got home to eat and the nuggs were definitely just re-fried to heat them up- tasted nasty and were hard, Threw it all out, highly disappointed. Why do people flock to Mcdonald's now adays
KC
Krystal Cornelius
Dec 18, 2025
5.0
Probably one of the better McDonald's. Clean. Courteous.
SR
Stella Reed
Dec 17, 2025
1.0
got a fork in my mcflury. it was also dead no rush no line.
JD
Jennifer Downey
Dec 15, 2025
2.0
Quarter pounder bun was dry, couldn't eat it. Triple pickle mccrispy...totally dry, not crispy at all, and there were three pickles, some pickle potato chips (!?) and a heap of lettuce. Gross