Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,849 reviews
5 stars
553
4 stars
470
3 stars
327
2 stars
139
1 star
360
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy hours, with long wait times in the drive-thru and for food preparation.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding order mistakes.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale or improperly prepared items, as well as concerns about food safety.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty dining areas and unsanitary conditions in bathrooms.
Staff Attitude
While some staff were praised for their friendliness, there were numerous complaints about rude or unprofessional behavior from certain employees.
- JPJoey Petrina3 days ago1.0Terrible customer service. After I stood at the counter for 10 minutes trying to get an employee to take my order, I left. Would not recommend this location
- RARabia Arsalan4 days ago1.0My hot chocolate was basically served as plain white milk (more white than brown. and barely had any chocolate flavour), the McFlurry we ordered had none of the extra fudge we requested, and the spicy grilled chicken burger came with basically no sauce. Overall, the experience was disappointing and not worth the cost. I would recommend spending your money somewhere better.
- RVRomeo VWNov 16, 20253.0Hit or miss when you order in store/drive thru/ dash. Food sometimes made wrong, missing items, cold food after you have waited for it. Just a lil more initiative from the workers can go a long way. Management can up their game by properly getting the workers trained and maybe a boost of confidence so customer can get a smile
- DDDorénNov 13, 20254.0Good coffee, but if you use cream order an extra one as they are small portions. I Like the brownie fudge muffin,but it isn't a muffin. Huge brownie .
- HHH HaywardNov 8, 20252.0Stopped by at 1am. Got the wrong food. Order a plain McDouble- it was not. Rest of the order was cold and clearly had been sitting forever. Didn’t bother going back because we were already on our way home. What a waste of money.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Orillia?
McDonald's in Orillia is open 24 hours every day of the week.
Is drive-through service available at this McDonald's and what are its hours?
Yes, the drive-through is available 24/7 every day.
Can I order delivery from this McDonald's at any time?
Yes, delivery service is available 24 hours, seven days a week.
What types of meals are served at this McDonald's location?
They serve breakfast, lunch, and dinner.
What payment options does this McDonald's accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer pickup services?
Yes, both in-store pickup and delivery are offered.
What is the attire suggested for customers dining at McDonald's?
Casual attire is appropriate for this McDonald's location.
Which nearby restaurants could I visit before or after McDonald's?
Fionn MacCool's, Ossawippi Express Dining Cars, Express Shawarma, and Niku Japanese Grill (AYCE) are nearby dining options.
Are there any nearby hotels for visitors planning to stay near McDonald's?
Yes, The Champlain Waterfront Hotel (including the boutique Ascend Hotel Collection) and Quality Hotel Champlain Waterfront are nearby.
How can nearby places like the LCBO or local pubs enhance my visit to McDonald's?
After dining, you can visit the LCBO for beverages or enjoy nearby pubs like Fionn MacCool's and Studabakers for nightlife or socializing.