Brand Certified
Swiss Chalet
4.7(2202 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
1011 Upper Middle Rd E, Oakville, ON
L6H 4L2, Canada
Certified by Swiss Chalet • Mar 01, 2026
(289) 529-0779
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/oakville/1011-upper-middle-rd-e
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Oakville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.7
2,202 reviews
5 stars
1,831
4 stars
210
3 stars
71
2 stars30
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from staff, particularly highlighting employees like Simran, Madeline, and Laura.
Food Quality
The food received high marks for being delicious, fresh, and well-prepared, with specific mentions of the rotisserie chicken and BBQ ribs.
Cleanliness and Ambiance
The restaurant was noted for its cleanliness and inviting atmosphere, especially after recent renovations.
Customer Experience
Many reviews reflected a positive overall dining experience, with customers expressing a desire to return.
- CECara Epic1 day ago5.0We always love coming to Swiss Chalet. Madeline is an amazing server and she treats us like family. She greets us and knows our order before we sit down! We always feel welcome and appreciated. The food is always fresh and hot and delicious.
- SYSarah & Bill Yee2 days ago5.0This location has been completely renovated recently and the new layout is wonderful. Staff are amazing! They are friendly, provide fast service and always with a smile. Every visit we have made in the past year has been great!
- MKMatthew Kane3 days ago5.0Just had my birthday dinner with my wife. My second time since the renovations. Restaurant was very clean and the service was excellent. Great job by our Server Bianca. Looking forward to returning.
- EMElla McDonald6 days ago5.0Absolutely loved our meal at the Swiss Chalet Upper middle location! The rotisserie chicken was perfect and juicy, We also tried the smoky BBQ ribs, which were tender. Of course, no visit is complete without their signature chalet sauce it’s the perfect dip for both the meat and fresh fries. The staff provided excellent, friendly service, making it a great spot for a comfortable family dinner
- MRmichael bull robertsFeb 12, 20261.0Told your waitress her perfume was overpowering that I could not take a breath she said it was her perfume her choice.. when people have asthma and other breathing problems and you are in the service industry you can not wear overpowering perfume that would cause an asthma attack she informed me that I was rude to suggest her perfume stinks. If you serve the public and you put somebody at risk you are the rude person. I would have left but my friend had already ordered..her perfume filled the entire section she could have gotten a different server or atleast said she was sorry. There is a reason strong perfume is banned in public settings
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 1011 Upper Middle Rd E, Oakville offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What types of meals are served at Swiss Chalet in Oakville?
Swiss Chalet Oakville offers its famous Rotisserie Chicken, Fresh-Cut Fries, BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials like the Family PAK.
Does Swiss Chalet Oakville offer takeout and delivery services?
Yes, you can enjoy takeout or delivery from Swiss Chalet Oakville. Orders can be placed online via the website or mobile app, with curbside pickup and in-restaurant pickup options available.
What are the operating hours for Swiss Chalet at 1011 Upper Middle Rd E, Oakville?
Swiss Chalet in Oakville is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Are there any deals or specials available at Swiss Chalet Oakville?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions, always-on offers, and family meal deals. More details can be found on their Specials & Deals page.
Does the Oakville Swiss Chalet location provide any accommodations for guests with food allergies or dietary restrictions?
Swiss Chalet provides a Nutrition & Allergy Guide online. While precautions are taken to avoid cross-contamination, they cannot guarantee menu items are free from allergens such as peanuts or tree nuts.
Is Swiss Chalet located near other dining options in Oakville?
Yes, near Swiss Chalet you can visit Stacked Pancake & Breakfast House Oakville North for breakfast, Baskin Robbins for ice cream and desserts, Hyderabad House Biryani House and Oakville Biryani House for Indian cuisine, Tim Hortons for coffee and casual dining, and Restaurant Boustan for Lebanese and Mediterranean flavors.
Are there nearby services that could be useful to Swiss Chalet customers?
Yes, nearby services include Shoppers Drug Mart for pharmacy and convenience, Metro Upper Middle for grocery shopping, and Canada Post for postal needs, all conveniently located near Swiss Chalet Oakville.
How can visitors use nearby transportation or community facilities when visiting Swiss Chalet Oakville?
Visitors might find the nearby post offices, community service centers like The Blue Bird, and educational institutions such as the Academy for Mathematics and English helpful when planning their visit. These locations provide conveniences and community engagement opportunities in the area.
Does Swiss Chalet Oakville offer any accessibility features?
Yes, Swiss Chalet Oakville provides a Braille menu at its dining room, ensuring accessibility for visually impaired guests.
How can I place an order at Swiss Chalet Oakville through mobile apps?
You can order using the Swiss Chalet mobile app available on iOS and Android platforms, which also offers exclusive deals like $5 off your first order of $40 or more.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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