Business Details
About
Restaurant
Swiss Chalet in Oakville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,915 reviews
5 stars
1,559
4 stars
203
3 stars
68
2 stars
30
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service provided by staff, particularly highlighting Simran, Pawan, and Madeline for their exceptional service.
Food Quality
The food received positive feedback for being delicious, well-prepared, and served at the right temperature, although there were some concerns about the quality of takeout items.
Cleanliness
The restaurant was noted for its cleanliness and inviting atmosphere, contributing to a pleasant dining experience.
Staff Knowledge
Several reviews mentioned the staff's helpfulness and knowledge of the menu, enhancing the overall customer experience.
Dining Experience
Customers enjoyed their overall dining experience, with many expressing a desire to return due to the combination of good food and excellent service.
- LZLouise Van ZellerNov 14, 20255.0Just like Manvir, Simran was at the to-go counter was excellent. Patient and helpful taking our order. She took the time to tell me about different menu options all with patience and a smile! Looking forward to dining in in the new restaurant.
- YAYojhana ArroyoNov 12, 20255.0Food here is delicious and Pyper is a rock star at the front desk. Excellent and fast customer service. I will come back to this location again.
- NPNimrat palNov 8, 20255.0I had a great experience at the Swiss Chalet in Oakville. The food was fresh, delicious, and served quickly. A big thank-you to Simran, who went above and beyond to make sure everything was perfect. She was friendly, attentive, and very helpful throughout our visit. It’s always nice to be greeted with such a warm smile and genuine care. Thank you, Simran, for making our visit so pleasant — you truly made a difference! Highly recommend this location for great food and even better service.
- TCTravis ChiemNov 7, 20255.0Our food was very delicious. Most of all the service was fantastic! Madeline, remembered our orders from months ago including drinks. She was so nice and polite, she makes us want to come back.
- MMmike mitchellNov 4, 20251.0Honestly this place makes me so angry. I’ve been going here for years . The dine in option has always been great. Take out has always screwed up my order .ALWAYS .Wrong food, missing food , cold food … every order ! I’m done . Tried again since their renovations and same thing . Paid extra for white meat got a leg . Ordered a festive special missing chocolate. The guy next to me waiting got his order, he left and 2 seconds later he came back complaining he was missing parts of his order . Honestly this place takes the cake how difficult is it to read and full fil orders ? Anyhow enjoy my 2.99 and the chocolates you took from me . I’ve finally scratched this location off my take out list TERRIBLE ! Too bad I love my Swiss chalet take out… this place can’t get it together .
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 1011 Upper Middle Rd E, Oakville offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Oakville - Upper Middle Rd E's <a href="https://www.swisschalet.com/en/menus/delivery/store-1726/on/oakville/1011-upper-middle-rd-e.html">delivery menu here</a>.
Does Swiss Chalet Oakville - Upper Middle Rd E offer takeout?
Yes, Swiss Chalet® Oakville - Upper Middle Rd E offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Oakville - Upper Middle Rd E's <a href="https://www.swisschalet.com/en/menus/takeout/store-1726/on/oakville/1011-upper-middle-rd-e.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Oakville - Upper Middle Rd E?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Oakville - Upper Middle Rd E offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Oakville - Upper Middle Rd E?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Oakville - Upper Middle Rd E <a href="https://www.swisschalet.com/en/menus/dining-room/store-1726/on/oakville/1011-upper-middle-rd-e.html">dining room menu here</a>.
Is Swiss Chalet at 1011 Upper Middle Rd E in Oakville currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Oakville - Upper Middle Rd E location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Oakville - Upper Middle Rd E Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 1011 Upper Middle Rd E in Oakville is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 1011 Upper Middle Rd E, Oakville offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What types of meals are served at Swiss Chalet in Oakville?
Swiss Chalet Oakville offers its famous Rotisserie Chicken, Fresh-Cut Fries, BBQ Ribs, sandwiches, appetizers, desserts, and family meal specials like the Family PAK.
Does Swiss Chalet Oakville offer takeout and delivery services?
Yes, you can enjoy takeout or delivery from Swiss Chalet Oakville. Orders can be placed online via the website or mobile app, with curbside pickup and in-restaurant pickup options available.
What are the operating hours for Swiss Chalet at 1011 Upper Middle Rd E, Oakville?
Swiss Chalet in Oakville is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Are there any deals or specials available at Swiss Chalet Oakville?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions, always-on offers, and family meal deals. More details can be found on their Specials & Deals page.
Does the Oakville Swiss Chalet location provide any accommodations for guests with food allergies or dietary restrictions?
Swiss Chalet provides a Nutrition & Allergy Guide online. While precautions are taken to avoid cross-contamination, they cannot guarantee menu items are free from allergens such as peanuts or tree nuts.
Is Swiss Chalet located near other dining options in Oakville?
Yes, near Swiss Chalet you can visit Stacked Pancake & Breakfast House Oakville North for breakfast, Baskin Robbins for ice cream and desserts, Hyderabad House Biryani House and Oakville Biryani House for Indian cuisine, Tim Hortons for coffee and casual dining, and Restaurant Boustan for Lebanese and Mediterranean flavors.
Are there nearby services that could be useful to Swiss Chalet customers?
Yes, nearby services include Shoppers Drug Mart for pharmacy and convenience, Metro Upper Middle for grocery shopping, and Canada Post for postal needs, all conveniently located near Swiss Chalet Oakville.
How can visitors use nearby transportation or community facilities when visiting Swiss Chalet Oakville?
Visitors might find the nearby post offices, community service centers like The Blue Bird, and educational institutions such as the Academy for Mathematics and English helpful when planning their visit. These locations provide conveniences and community engagement opportunities in the area.
Does Swiss Chalet Oakville offer any accessibility features?
Yes, Swiss Chalet Oakville provides a Braille menu at its dining room, ensuring accessibility for visually impaired guests.
How can I place an order at Swiss Chalet Oakville through mobile apps?
You can order using the Swiss Chalet mobile app available on iOS and Android platforms, which also offers exclusive deals like $5 off your first order of $40 or more.