Brand Certified
Swiss Chalet
4.7(2092 reviews)
Certified by Swiss Chalet • Mar 01, 2026
Business Details
217 Cross Ave, Oakville, ON
L6J 2W9, Canada
Certified by Swiss Chalet • Mar 01, 2026
(905) 844-9170
Certified by Swiss Chalet • Mar 01, 2026
https://www.swisschalet.com/en/locations/on/oakville/217-cross-ave
Certified by Swiss Chalet • Mar 01, 2026
About
Certified by Swiss Chalet • Mar 01, 2026
RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Oakville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Certified by Swiss Chalet • Mar 01, 2026
Hours
Certified by Swiss Chalet • Mar 01, 2026
Reviews
4.7
2,092 reviews
5 stars
1,732
4 stars
205
3 stars
67
2 stars22
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the exceptional service provided by servers, particularly Julie and Rhonda, highlighting their attentiveness and friendliness.
Food Quality
The food received mixed reviews; while many enjoyed the meals, some reported issues with takeout orders and specific dishes being overcooked or not meeting expectations.
Front Desk Issues
Several reviews pointed out poor customer service at the front desk, describing staff as rude and unprofessional, which negatively impacted the overall experience.
Atmosphere
The restaurant was generally described as having a pleasant atmosphere, making it a favorable spot for family dinners and celebrations.
- JRJoanna Ridley1 day ago5.0julie was great. very friendly. the chicken was delicious. this is the meeting place for my sister and i.. we love coming here
- RCRyan CaldwellFeb 15, 20265.0Rhonda is the best at her job with 17 years of experience, smile on customers faces with full bellies clean plates. Enjoyed every single bit of our meals ! Please visit this place !
- TFTina FisherFeb 13, 20265.0A great quiet dinner with amazing friendly service from Julie. Food was hot, large portions and a nice warm setting on this cold evening. Recommend for date night or family dinner.
- EBEric BeattieFeb 13, 20265.0They let us play tic tac toe. Even though my girlfriend beat me in 50% of the games, I still came out feeling like a 50% winner. Shout out Rhonda. Great server who got our order perfectly set up and was extremely friendly.
- RWRachel WinningtonFeb 11, 20265.0Julie always goes above and beyond. In fact, all of the servers here are great. We prefer to make the extra few minute drive from the other side of Oakville to come to this location as the service is always fast, efficient and friendly and the food is always hot and fresh.
Frequently Asked Questions About Swiss Chalet
Does Swiss Chalet at 217 Cross Ave, Oakville have a drive-thru?
Yes, Swiss Chalet at 217 Cross Ave, Oakville has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 217 Cross Ave, Oakville offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 217 Cross Ave, Oakville?
Swiss Chalet Oakville is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Can I order food online from Swiss Chalet Oakville?
Yes, you can place your order online via their website or by downloading the Swiss Chalet mobile app for a convenient ordering experience.
Does Swiss Chalet Oakville offer delivery and takeout?
Yes, Swiss Chalet Oakville offers both delivery and takeout. You can order online or via the mobile app for delivery or curbside pickup.
Is there a drive-thru available at Swiss Chalet in Oakville?
Yes, the Swiss Chalet location at 217 Cross Ave has a drive-thru service for convenient food pickup without leaving your car.
Does Swiss Chalet at 217 Cross Ave have options for vegetarians or gluten-friendly meals?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information.
What kind of payment methods does Swiss Chalet Oakville accept?
Swiss Chalet accepts debit cards, credit cards, and mobile NFC payments for your convenience.
Are families and children welcome at Swiss Chalet Oakville?
Yes, Swiss Chalet warmly welcomes families and children and offers a children's menu.
What popular nearby restaurants can I visit around Swiss Chalet at 217 Cross Ave, Oakville?
Nearby dining options include Harvey's, a fast-food burger restaurant, and Ami Sushi, a well-regarded Japanese restaurant, for varied culinary experiences.
Are there any nearby service shops customers can visit before or after dining at Swiss Chalet Oakville?
Yes, nearby services include Fine Auto Details for car care and Oakville Locksmith Pros Ltd for locksmith needs, making it easy to combine errands with your visit.
Is there a nearby travel agency close to Swiss Chalet Oakville for customers planning trips?
Yes, Thomas Cook Travel is located nearby, providing travel services that customers might find useful when visiting the area.
Brand Certified Facts from Swiss Chalet
This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website