Swiss Chalet

4.7
2039 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Oakville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
217 Cross Ave, Oakville, ON
L6J 2W9, Canada

Hours

Reviews

4.7
2,039 reviews
5 stars
1,683
4 stars
204
3 stars
67
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive and friendly service from staff, particularly highlighting servers Rhonda and Julie.

Food Quality

The food received positive feedback for being delicious and fresh, although there were some complaints about specific items being overcooked or missing.

Atmosphere

The restaurant is noted for its welcoming atmosphere, making it a popular choice for family dining and special occasions.

Takeout Issues

Some customers experienced issues with takeout orders, including missing items and food quality concerns.
  • DA
    Darrel Ang
    1 day ago
    5.0
    Julie was so welcoming and provided amazing service. We do typically enjoy the service, but Julie was extra amazing! We hope to visit again and have her serve us again! Thanks for a great experience!
  • JJ
    Julie
    1 day ago
    5.0
    Outstanding Service! We had the absolute pleasure of being served by Julie at Swiss Chalet, and she was truly exceptional. From the moment we sat down, she was funny, jovial, sweet, and incredibly kind. Her energy made the whole meal feel warm and welcoming. She was also impressively fast and thoughtful with our orders — everything came out exactly right and right on time. What really made the experience special was how she went out of her way to get everyone to come over and sing Happy Birthday to me. It felt sincere, joyful, and so well organized — not awkward or rushed at all, just genuinely lovely. Julie is one of those rare people who turns a regular meal into a memorable experience. You can tell she truly cares about her guests. Swiss Chalet is lucky to have her, and we were lucky to be served by her. Thank you, Julie, for making our celebration so special!
  • JR
    James Robertson
    2 days ago
    5.0
    Had a delicious family meal last night at this location. Food was hot and service from Rhonda was fantastic. Couldn’t be better. Keep up the great work you guys!
  • LC
    Lauren C-M
    3 days ago
    5.0
    Julie, our server was very attentive and efficient and the food was great as always. I tried the chicken parm and it exceeded my expectations.
  • HN
    Hoodat Nin
    Jan 5, 2026
    5.0
    We went to Swiss Chalet for a birthday. Olivia was very helpful and attentive and the birthday girl even got a free sundae! We had a great time.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 217 Cross Ave, Oakville have a drive-thru?

Yes, Swiss Chalet at 217 Cross Ave, Oakville has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 217 Cross Ave, Oakville offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.