Swiss Chalet in Oakville, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Customers consistently praised the attentive and friendly service from staff, particularly highlighting servers Rhonda and Julie.
Food Quality
The food received positive feedback for being delicious and fresh, although there were some complaints about specific items being overcooked or missing.
Atmosphere
The restaurant is noted for its welcoming atmosphere, making it a popular choice for family dining and special occasions.
Takeout Issues
Some customers experienced issues with takeout orders, including missing items and food quality concerns.
DA
Darrel Ang
1 day ago
5.0
Julie was so welcoming and provided amazing service. We do typically enjoy the service, but Julie was extra amazing! We hope to visit again and have her serve us again! Thanks for a great experience!
JJ
Julie
1 day ago
5.0
Outstanding Service!
We had the absolute pleasure of being served by Julie at Swiss Chalet, and she was truly exceptional. From the moment we sat down, she was funny, jovial, sweet, and incredibly kind. Her energy made the whole meal feel warm and welcoming.
She was also impressively fast and thoughtful with our orders — everything came out exactly right and right on time. What really made the experience special was how she went out of her way to get everyone to come over and sing Happy Birthday to me. It felt sincere, joyful, and so well organized — not awkward or rushed at all, just genuinely lovely.
Julie is one of those rare people who turns a regular meal into a memorable experience. You can tell she truly cares about her guests. Swiss Chalet is lucky to have her, and we were lucky to be served by her. Thank you, Julie, for making our celebration so special!
JR
James Robertson
2 days ago
5.0
Had a delicious family meal last night at this location. Food was hot and service from Rhonda was fantastic. Couldn’t be better. Keep up the great work you guys!
LC
Lauren C-M
3 days ago
5.0
Julie, our server was very attentive and efficient and the food was great as always. I tried the chicken parm and it exceeded my expectations.
HN
Hoodat Nin
Jan 5, 2026
5.0
We went to Swiss Chalet for a birthday. Olivia was very helpful and attentive and the birthday girl even got a free sundae! We had a great time.
Does Swiss Chalet at 217 Cross Ave, Oakville have a drive-thru?
Yes, Swiss Chalet at 217 Cross Ave, Oakville has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 217 Cross Ave, Oakville offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
What are the operating hours of Swiss Chalet at 217 Cross Ave, Oakville?
Swiss Chalet Oakville is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Can I order food online from Swiss Chalet Oakville?
Yes, you can place your order online via their website or by downloading the Swiss Chalet mobile app for a convenient ordering experience.
Does Swiss Chalet Oakville offer delivery and takeout?
Yes, Swiss Chalet Oakville offers both delivery and takeout. You can order online or via the mobile app for delivery or curbside pickup.
Is there a drive-thru available at Swiss Chalet in Oakville?
Yes, the Swiss Chalet location at 217 Cross Ave has a drive-thru service for convenient food pickup without leaving your car.
Does Swiss Chalet at 217 Cross Ave have options for vegetarians or gluten-friendly meals?
Yes, Swiss Chalet offers vegetarian and gluten-friendly options. Please refer to their Nutrition & Allergy Guide for detailed information.
What kind of payment methods does Swiss Chalet Oakville accept?
Swiss Chalet accepts debit cards, credit cards, and mobile NFC payments for your convenience.
Are families and children welcome at Swiss Chalet Oakville?
Yes, Swiss Chalet warmly welcomes families and children and offers a children's menu.
What popular nearby restaurants can I visit around Swiss Chalet at 217 Cross Ave, Oakville?
Nearby dining options include Harvey's, a fast-food burger restaurant, and Ami Sushi, a well-regarded Japanese restaurant, for varied culinary experiences.
Are there any nearby service shops customers can visit before or after dining at Swiss Chalet Oakville?
Yes, nearby services include Fine Auto Details for car care and Oakville Locksmith Pros Ltd for locksmith needs, making it easy to combine errands with your visit.
Is there a nearby travel agency close to Swiss Chalet Oakville for customers planning trips?
Yes, Thomas Cook Travel is located nearby, providing travel services that customers might find useful when visiting the area.