Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Oakville Subway® Restaurant at 2316 Royal Windsor Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking proper training.
Food Quality
Several customers reported issues with food quality, including stale ingredients and unsanitary practices, particularly regarding glove usage and cross-contamination.
Speed of Service
Many customers experienced slow service, with long wait times reported even during off-peak hours.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of their food.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting unsanitary conditions and others mentioning that the location was clean.
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Ali Bhutto
Oct 26, 2025
1.0
Cross containmination alert!!!! The server making my tuna subway while wearing the same gloves started to build a BLT for an customer!! I cannot eat bacon and this idiot used the same gloves between mine and the other sandwich never have I ever experienced this!!! This is totally unacceptable, shame on the owner for failure to teach your staff how to avoid cross containmination!! Event occurred 1830 on October 26, 2025.
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Don M
Oct 23, 2025
1.0
I went to Subway today October-23-2025/22:30pm,The employee’s attitude was very poor ,she really needs training in customer service. Even when she finished preparing my order and I thanked her, she didn’t respond. This will be my last visit to this location
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Inder
Sep 20, 2025
1.0
I was very disappointed with my recent visit to this Subway. The waiting time was far too long, even though there weren’t many customers ahead of me. Service was extremely slow, and it felt like the staff were not paying attention to moving the line efficiently. What should have been a quick stop for food turned into a frustrating experience. Subway is supposed to be fast and convenient, but this location really failed to deliver on that.
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Adam Kitchen
Aug 27, 2025
5.0
24hr subway.
Great place for food at 3am
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M SD
Jul 20, 2025
1.0
Very bad customer service
Sunday morning ,20 July 2025
"I was disappointed with the customer service I received from a young lady during my recent visit. Her attitude came across as quite rude and unhelpful, which made the experience unpleasant."