Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and efficient service.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their meals, while others complained about cold or poorly prepared food.
Cleanliness
Many reviews highlighted the cleanliness of the dining area and restrooms, with some noting it as a positive aspect of their experience.
Order Accuracy
Several customers expressed frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.
Atmosphere
The restaurant's atmosphere received positive remarks for being cozy and well-designed, although some noted the removal of play areas for children.
NK
Nirojan Kailaivasan
Jan 1, 2026
1.0
I got a cheeseburger here an its extremely oily today. Would never recommend this place to anyone.
SS
Sanjay Satam
Dec 23, 2025
5.0
We enjoyed Mc veggi with French fries & softy vanilla kone.
Prompt service with smile.
Spacious sitting arrangement & ensuring cleanliness.
Seen family group, senior citizens enjoying various food items.
DW
D W
Dec 21, 2025
1.0
Terrible service and the extremely long waiting time. The burger is cold.
JP
Jay Peng
Dec 21, 2025
1.0
Today I visited this McDonald’s location with my 5-year-old son. We ordered a Happy Meal that comes with the Mr. Grinch Christmas tree ornament series. The toy we received was the red ornament with Max on it.
Next to the counter, there was a Christmas tree displaying several ornaments from the same series, including the Mr. Grinch one (the other option in the set). My son really liked the Mr. Grinch, so I politely asked the manager if it would be possible to swap the one we received with the one on display.
The manager looked at me in a very dismissive way and replied with a single word: “No.” No explanation, no courtesy, no attempt to be kind—especially considering I was asking on behalf of a young child.
I understand that policies exist, and I would have accepted a refusal. However, the attitude and lack of basic customer service were disappointing and unnecessary. A simple, respectful explanation would have made a big difference.
EE
E E
Dec 4, 2025
1.0
I just ordered 1 spicy Mccrispy and 2 spicy B-d1x mccrisp, but when we are back home, found there only were 3 spicy mccrispy, and this is not my first time to have this happened , they just missed this or that, I need to check when taking out, but now items number are right, but it's not I ordered, worse services. Never back to MacDonald, no matter which store, all same, always make wrong. Who will drive back to change for these, but it's just make annoying when often happen.
What are the regular opening hours for McDonald's at Oakville Town Centre II?
McDonald's Oakville location is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:59 PM on Fridays and Saturdays.
What are the delivery hours for McDonald's Oakville?
Delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until 11:59 PM on Fridays and Saturdays.
Does McDonald's offer drive-through service, and what are the hours?
Yes, McDonald's Oakville has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 11:59 PM on Fridays and Saturdays.
Which payment options are accepted at this McDonald's?
They accept American Express, Cash, Discover, MasterCard, and Visa payment methods.
What types of meals are served throughout the day at this McDonald's?
McDonald's offers breakfast, lunch, and dinner meals.
Is McDonald's Oakville family-friendly and do they offer a kids menu?
Yes, they welcome families and children and have a children's menu available.
Can I order McDonald's online or via an app?
Yes, you can order via the McDonald's app available on both Android and iOS, or through their delivery website.
Where is McDonald's Oakville located?
It is located at Oakville Town Centre II, 210 North Service Road West, Oakville, ON L6M 2Y2, Canada.
Are there any nearby places of interest I can visit before or after my meal at McDonald's Oakville?
Yes, nearby places include Healthy Planet, a health food store; Dorval Crossing Civitan Farmers Market; Sleep Country Canada for mattresses; and GameStop for video games and retail shopping.
How can nearby transit or services like ServiceOntario help me when visiting McDonald's Oakville?
ServiceOntario and Oakville Auto Centre are nearby, making it convenient to combine errands like government services or car maintenance with your visit to McDonald's.
Are there nearby entertainment or shopping options close to McDonald's Oakville?
Yes, the Oakville Players theatre and several retail stores like The Shoe Company and Saucony are nearby, providing entertainment and shopping opportunities in the area.