Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking much longer than expected.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and bathrooms, with many customers expressing concern over unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders, with customers often receiving the wrong items or missing components.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.
Food Quality
Customers reported issues with food quality, including cold or stale items, and inconsistent preparation.
CM
Carlos Melgarejo
3 days ago
5.0
Precious was great!
SS
Sam Sam
5 days ago
1.0
I ordered a mc chicken and as I was leaving to go back to school, a worker in the back came up to me and said he came in my mc chicken, His nametag said esmail, 1 star service atmosphere was creepy, and the food was good before I found out about what he did.😡😡
JJ
Joannah CDLS journey
Dec 22, 2025
1.0
I’ve had the same uncomfortable experience at this drive-thru more than 10 times now. There is a woman who appears to be the manager who becomes visibly annoyed every time we pay with cash. She repeatedly insists on card only, even though cash is accepted and there is no sign posted stating otherwise.
Paying with cash should not result in attitude or frustration toward customers. The interaction feels unwelcoming and unnecessary, especially since this happens every single visit.
Customer service should be respectful regardless of payment method. I hope management addresses this, because it takes away from what should be a quick and pleasant experience. SHES ALWAYS ON DRIVE THRU also forgot to say its like she got mad made us wait in the front over 17 mins for 2 mc double combo and no one was at drive thru
What are the opening hours of McDonald's at 2290 Lakeshore Road West?
McDonald's is open from 7:00 AM to 10:00 PM Monday to Thursday and Sunday, and from 7:00 AM to 11:00 PM on Friday and Saturday.
Does this McDonald's location offer delivery and in-store pickup services?
Yes, this McDonald's offers both in-store pickup and delivery services.
What are the drive-through hours for this McDonald's?
The drive-through is open from 7:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's located in Bronte Plaza?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does the McDonald's at Bronte Plaza offer family-friendly options?
Yes, the location welcomes families and children and offers a children's menu.
Where can I find the menu and place an order online for this McDonald's?
You can view the full menu at https://www.mcdonalds.com/ca/en-ca/full-menu.html and order online at https://www4.mcdonalds.ca/mcdeliverycanada/.
What nearby beauty salons can I visit before or after dining at McDonald's in Bronte Plaza?
Nearby beauty salons include Bronte Barber Shop, Beauty Destination Brow N Wax Bar Oakville, and Infinitive Hair Salon, convenient for those looking for grooming or beauty services.
Are there any pet services near McDonald's at Bronte Plaza?
Yes, The Dog House pet groomer and Lakeshore Road Animal Hospital are nearby for pet grooming and veterinary services.
What leisure or entertainment spots are close to this McDonald's?
Nearby entertainment options include VR Vibe arcade and Bronte Beach - Berta Point, great for a fun time before or after your meal.