Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several reviews mentioned the restaurant's lack of cleanliness, with dirty tables and unsanitary conditions noted.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or poorly prepared items.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and overall organization.
SS
Symon
Feb 22, 2026
5.0
Great service from Palak! She was friendly, quick, and very professional. She made my visit to McDonald’s smooth and pleasant. Thank you!
MH
M Hulan
Feb 21, 2026
1.0
Took 20 minutes to order asked for EXTRA ketchup and 6 piece chicken nuggets and ended up with NO KETCHUP WHATSOEVER AND 4 CHICKEN NUGGETS. I miss my ketchup Thats never existed
RR
reviewrelated
Feb 17, 2026
1.0
If I could rate this mcdonald’s lower I would. Worst Mcdonald’s in all of oakville. It’s been countless of times where I have waited over 10 minutes for a junior chicken combo. Today was my final straw when they gave my food away to someone else on mistake and I had to wait parked for over 20 minutes waiting for once again a junior chicken combo while everyone else in the drive thru got their food. The ticket times may seem good to corporate but I would love to see the waiting time once you tell your customers to pull into a driving spot. Constantly disappointed.
FF
fully__ney
Feb 16, 2026
5.0
The cashier ben is honestly probably the best and nicest person i have met at mcdonald’s his kindness always make me feel welcome and he always lowing us stuff so i would recommend this mcds
SD
Sam Dhali
Feb 14, 2026
1.0
I’ve noticed some really disappointing behaviour at the McDonald’s on Dundas in Rio Centre. While fast food can be hectic, it shouldn’t come at the cost of basic respect — especially for the young employees working there.
It seems like there’s a pattern of poor treatment and lack of support from management. Some customers have mentioned staff being rude or unfriendly, with employees chatting instead of helping in busy lines, and little effort to step up when things go wrong. There are even stories where workers seemed to mock customers or dismiss concerns instead of offering solid service — which makes you wonder how much support these young workers are actually getting on shift.
What are the daily operating hours of McDonald's at 486 Dundas St.West, Oakville?
McDonald's at 486 Dundas St.West, Oakville is open 24 hours a day, 7 days a week.
During which hours is the drive-through service available at this McDonald's location?
The drive-through service is available 24/7 at this McDonald's location.
What are the delivery hours for this McDonald's?
Delivery is available 24 hours a day, 7 days a week at this McDonald's.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers both in-store pickup and delivery services.
Can I order breakfast, lunch, and dinner at this McDonald's?
Yes, this McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-through and cater to families?
Yes, this McDonald's has a drive-through and welcomes families and children.
What nearby restaurants can I visit before or after dining at McDonald's Dundas & N?
Nearby restaurants include BarBurrito Canada, Pita Lite, The Stout Monk, Pizza Pizza, and The Tipsy Fox Pub & Grill - Oakville, great for exploring different cuisines around your visit.
Are there any nearby services like car repair or gas stations close to this McDonald's?
Yes, nearby you can find Mr. Lube for auto repair, and Esso and Esso Canada gas stations for fueling your vehicle.
What nearby amenities can assist with banking or postal needs when visiting this McDonald's?
Close to McDonald's, you can find Scotiabank, RBC Royal Bank, CIBC, The UPS Store, and Western Union for banking and postal services.
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