McDonald's

3.4
1716 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1500 Upper Middle Road West, Oakville, ON
L6M 3G3, Canada

Hours

Reviews

3.4
1,716 reviews
5 stars
555
4 stars
402
3 stars
263
2 stars
133
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service, particularly during late hours and busy periods.

Food Quality

Several reviews highlighted issues with food preparation, including missing items, incorrect orders, and unsatisfactory food quality.

Cleanliness

Customers frequently mentioned unsanitary conditions, including dirty tables and staff not wearing gloves while handling food.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, with some customers experiencing rude interactions.

Operational Hours

Customers expressed frustration over inconsistent hours, including being turned away during posted 24-hour service times.
  • MG
    Marian Giy
    3 days ago
    1.0
    20 minutes of waiting, staff canceled all the orders from the screen, so you dont even know if the order ready
  • OK
    Olga Karmanova
    Nov 11, 2025
    1.0
    Ordered an XL peppermint tea via the self-checkout. Received a coffee instead. When the employee "corrected" this mistake, she gave me an early grey and I only realized well into my commute. Also, anything fried at this location tastes like they never change the oil.
  • MS
    M S
    Nov 9, 2025
    2.0
    Waited 15 minutes for a grilled chicken sandwich.
  • DM
    Danothy McTanothy
    Oct 15, 2025
    1.0
    Every day starting around 11:00 am, the door is locked and they refuse to let more than a few people into the building at a time. Today a crowd of around two dozen people were stuck waiting outside the door for upwards of 20 minutes. Worst service I have ever received at a fast food restaurant.
  • SB
    Shubham Bhanderi
    Oct 13, 2025
    1.0
    I went through the drive-thru around 1:14 a.m. on 13th October and placed order #361 for two meals, but the fries were missing. I paid $32, and it was really disappointing — this ruined my night. The staff on the night shift should double-check orders before handing them out. We trust that everything will be included when we order. Watch out, guys, before going to this location. Hopefully, someone decent sees this comment and works on improving the service here.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at Abbey Plaz?

McDonald's at Abbey Plaz is open 24 hours a day, seven days a week.

Can I get delivery from this McDonald's location?

Yes, delivery is available 24/7 at this McDonald's location.