Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms without doors.
Service Quality
Customers reported inconsistent service quality, with some experiencing friendly staff while others faced rudeness and long wait times.
Food Quality
There were complaints about food being served cold or poorly prepared, alongside some positive remarks about fresh items.
Drive-Thru Efficiency
Many customers noted slow drive-thru service, with long wait times even when the location was not busy.
BH
Brandon Hamilton
2 days ago
1.0
Witnessed whome i belive is the morning manger on the morning shift on Saturday January 10th 2026 she's blonde she was rubbing her hands all over her face and lips nose then not washing them. She did it infront of customers while leaning against where they slide the burgers down for pick up. Very unhygienic and professional. She also seemed like he wasn't happy to be here aswell. When she handed us are food she just said here you go and walked away didnt tell us to enjoy or anything. It also seemed like the roof right by the counter was leaking i saw somthing from the ceiling.
HS
Harvir Singh
Jan 1, 2026
1.0
I came through the drive-thru to buy a coffee. The staff member asked me for a donation, and I politely said no. After that, he started laughing, which felt unprofessional and uncomfortable. he is present on drive thru at this moment , the clean shaved guy
JM
Jayant Mulye
Dec 2, 2025
5.0
Great place for a quick bite
SS
S-Sallý
Nov 30, 2025
5.0
The place was cozy and nice to visit for dine in & spend some quiet time.
Ambiance was friendly & clean. We ordered pick up from the counter. The 🍟 & 🍔 was freshly made and service was quick since the order was placed
Staff was polite and friendly
KT
Kieran Tracey
Nov 20, 2025
5.0
I had a bad experience here yesterday, where my lunch was very poorly executed. I phoned the location and spoke to the manager. He kindly suggested I come back to the store and he would ensure the product was satisfactory. He was a man of his word and I enjoyed the meal today that I had hoped for yesterday. This is a great example of a solid employee ensuring that customers are satisfied and remain loyal. I noted some poor reviews for this location but anticipate soon that these reviews will improve as they certainly have the right people in management to turn it around.
What are the regular opening hours of McDonald's at 227 Cross Ave, Oakville?
McDonald's is open Monday to Friday from 6:30 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 10:00 PM.
When is delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the McDonald's at 227 Cross Ave features a drive-through open Monday through Friday from 6:30 AM to 10:00 PM, and on weekends from 7:00 AM to 10:00 PM.
Can I place orders for in-store pickup at this McDonald's?
Yes, McDonald's offers in-store pickup along with delivery services at this location.
What meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 227 Cross Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order through the My McD’s App available on both Android and iOS devices.
What nearby restaurants can I visit before or after dining at McDonald's Cross Ave?
Nearby restaurants include Swiss Chalet, Harvey's, and Ami Sushi, offering options like barbecue, burgers, and Japanese cuisine.
What local services are close to McDonald's at 227 Cross Ave that I might find useful?
You can find Oakville Locksmith Pros Ltd for locksmith services, Cafe Hair & Nails Spa Inc. for beauty treatments, and Oakin Insurance Brokers for insurance needs nearby.
Are there any entertainment or shopping options near McDonald's on Cross Ave?
Yes, nearby places include Conspiracy Comics for comic books and a Carpet Warehouse for home goods shopping.