Multiple customers reported dirty tables and restrooms, with some noting the lack of basic hygiene standards.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times even when the restaurant was not busy.
Customer Service
Several customers experienced rude or unhelpful staff, leading to dissatisfaction with their overall experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold items, poorly assembled orders, and unsatisfactory taste.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.
KT
Kieran Tracey
4 days ago
5.0
I had a bad experience here yesterday, where my lunch was very poorly executed. I phoned the location and spoke to the manager. He kindly suggested I come back to the store and he would ensure the product was satisfactory. He was a man of his word and I enjoyed the meal today that I had hoped for yesterday. This is a great example of a solid employee ensuring that customers are satisfied and remain loyal. I noted some poor reviews for this location but anticipate soon that these reviews will improve as they certainly have the right people in management to turn it around.
CP
Courtney Pryce
Nov 12, 2025
1.0
When I get there in the morning, there are never enough muffins . Its as if they make 5 muffins and thats it for the day. Why not prepare muffins of all varieties up until noon. Never any carrot muffins.
AS
amandeep sandhu
Nov 6, 2025
1.0
Too bad… they took 10 min just for small coffee and even that waiting for 10 min i got wrong drink
NK
Navjot Kaur
Nov 3, 2025
4.0
Floor was dirty and all the tables were dirty tooo
LL
LunarRainbow
Oct 11, 2025
1.0
Was told just now they don’t sell coffee boxes. When you guys clearly do.
What are the regular opening hours of McDonald's at 227 Cross Ave, Oakville?
McDonald's is open Monday to Friday from 6:30 AM to 10:00 PM, and on Saturdays and Sundays from 7:00 AM to 10:00 PM.
When is delivery service available at this McDonald's location?
Delivery is available daily from 6:30 AM to 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends.
Does this McDonald's location have a drive-through service and what are its hours?
Yes, the McDonald's at 227 Cross Ave features a drive-through open Monday through Friday from 6:30 AM to 10:00 PM, and on weekends from 7:00 AM to 10:00 PM.
Can I place orders for in-store pickup at this McDonald's?
Yes, McDonald's offers in-store pickup along with delivery services at this location.
What meals are served at this McDonald's?
This location serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's 227 Cross Ave?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a mobile app available for ordering from this McDonald's?
Yes, you can order through the My McD’s App available on both Android and iOS devices.
What nearby restaurants can I visit before or after dining at McDonald's Cross Ave?
Nearby restaurants include Swiss Chalet, Harvey's, and Ami Sushi, offering options like barbecue, burgers, and Japanese cuisine.
What local services are close to McDonald's at 227 Cross Ave that I might find useful?
You can find Oakville Locksmith Pros Ltd for locksmith services, Cafe Hair & Nails Spa Inc. for beauty treatments, and Oakin Insurance Brokers for insurance needs nearby.
Are there any entertainment or shopping options near McDonald's on Cross Ave?
Yes, nearby places include Conspiracy Comics for comic books and a Carpet Warehouse for home goods shopping.