Customers frequently reported poor service, including incorrect orders, long wait times, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as stale or cold items, and inconsistent preparation.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and disorganized, with frequent mistakes in orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted instances of good service and fresh food.
TT
tygs
Nov 16, 2025
3.0
The triple bacon crispy chicken was decent but a total mess, and only worth it if you’re a fan of pickles. The restaurant itself was filthy—far below any acceptable standard of cleanliness. They’ve removed the self-serve drink machine, forcing you to have them pour your drink, and our large fries were barely half full, which is ridiculous. The gift card machine wasn’t working, so we had to pay by card. There is a play place, so it might entertain kids, but overall this McDonald’s is overpriced for what you actually get.
YW
Yusuf Wadud
Nov 13, 2025
1.0
Slow.
But from what I see, it's not because the staff is slow. They seem to be understaffed consistently.
Whoever owns or manages this location should consider not cutting costs and running the place properly for a change.
SS
Sally
Nov 8, 2025
5.0
It is always a pleasure to have a Mee time at any Mc Donald’s… esp this that is close to my work
The staff is so helpful & polite
Their My Spicy veggie is my most favourite with ice caramel coffee.
ML
Muhammad Akbar Lashari
Nov 4, 2025
1.0
The drive-thru night shift is a hit and miss.
I ordered a McCrispy meal, the patty is definitely double or triple fried so it tasted stale and super dry with dried out edges. My bigger concern, however, were the fries, which tasted stale and questionable. I couldn’t eat them, which is a shame because that’s why I go to McDonald’s in the first place.
This McDonald’s sometimes gives you fresh fries, but the sandwiches are always super bad quality. Please go elsewhere.
GR
Gaspar Raposo
Oct 19, 2025
1.0
20251019 - So when you go to a Mac', you expect familiar food and similar to what you have had before. Ordered 2 chicken wraps today, and they were so damn dry, I mean we had to put sauce on there ourselves to give it some flavor. No consistency or rather I would say so.eone needs to do something about quality, it's definately lacking here.
On a 2nd note, we have people. Ome into this restaurant from different walks of life and cultures, and they came to a country that speaks ENGLISH & FRENCH. So that is what we should see from people working in the restaurant, not sure if they are saying something bad about the customer or, abusing them. In any case,when you are behind the counter, serving customers, preparing food etc, please convert in ENGLISH. Cause I am sure we live in Canada not India. What yiu are doing is disrespectful and rude.
What are the operating hours of this McDonald's location in Oakville?
This McDonald's location is open 24 hours a day, 7 days a week, from Monday to Sunday.
Is delivery available from McDonald's at 2510 Hampshire Gate?
Yes, delivery service is available 24/7 for this McDonald's location.
Can I use the drive-through service at this McDonald's any time?
Yes, the drive-through is open 24 hours every day of the week at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer in-store pickup for orders?
Yes, in-store pickup is available alongside delivery services.
What meals are served at the McDonald's on Hampshire Gate?
This location serves breakfast, lunch, and dinner.
Is this McDonald's location family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Coffee Time and Alfakher, where you can enjoy various coffee offerings.
Are there any banks near this McDonald's for convenient transactions?
Yes, there is a CIBC Branch with ATM and another CIBC bank located close to this McDonald's for your banking needs.
What nearby restaurants can I explore in Oakville besides McDonald's?
Nearby restaurants include St. Louis Bar and Grill, Rajdhani Sweets & Restaurant, Browns Socialhouse, Gino's Pizza, Subway, and Captains Boil offering a variety of cuisines to choose from.