Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as stale or cold items, missing ingredients, and unsanitary handling practices.
Cleanliness
The restaurant was often described as dirty, with complaints about filthy bathrooms and unclean dining areas.
Staff Behavior
Several customers noted unprofessional behavior from staff, including yelling and lack of proper food handling.
Order Accuracy
Numerous reviews mentioned consistent problems with order accuracy, including missing items and incorrect meals.
MH
Martha Hardy
5 days ago
1.0
I went to this McDonald's the other day and had a wonderful experience with an associate Rosie. She was sweet, kind and made sure I had everything I needed. Everytime I come, I always get served by her and it makes my experience better. My only problem is, my last time there, Rosie was doing her very best despite being the only person working front counter. I didn't like the fact that the people working drive through kept yelling at her. They kept yelling at her to go outside and do stuff for them even though Rosie was very busy with the customers upfront. Then when she finally did receive some help on front counter, this manager pushes her out of the way and starts yelling at her too. You shouldn't treat your hard working employees like that. Rosie deserves a promotion. If you go to this McDonald's be sure to be served by Rosie. You will definitely have a great time, even with her bad jokes. She knows how to treat people well.
DL
David Lee
6 days ago
2.0
Always seem to have to wait for my food at this location. Once waited 15 minutes for a meal. Only recommend this location if it’s close by to you or if you just really want McDonalds.
LA
Lorraine Agostino
Feb 20, 2026
1.0
Very upset with our visit a few moments ago. We approached the drive thru and asked the person taking orders @ 2.35pm if they had the OVO meal ... he started laughing at us along another colleague thru the speaker . We proceeded to asked again because we didnt get a reply... and again more laughing. Never felt so embarrassed in my life. I hope you speak to this individual because customers should NEVER be treated this way. We left and went elsewhere. I've never been disrespected by someone in such a manner EVER
TT
Tharsika T.
Feb 18, 2026
1.0
I’m really disappointed with my experience at McDonald's today. Everything I ordered was either stale or lukewarm, and it didn’t feel fresh at all. Definitely not the quality I was expecting. Hoping this was just an off day, but it was a letdown.
CD
Cole Dove
Feb 16, 2026
1.0
Every time I come here this location makes a mistake, and not like a little one either, today, I ordered two chicken snack wraps, one is fine the other is this🤦🏻♂️
Just lettuce and tomato is fine thanks.
What are the operating hours of this McDonald's location in Oakville?
This McDonald's location is open 24 hours a day, 7 days a week, from Monday to Sunday.
Is delivery available from McDonald's at 2510 Hampshire Gate?
Yes, delivery service is available 24/7 for this McDonald's location.
Can I use the drive-through service at this McDonald's any time?
Yes, the drive-through is open 24 hours every day of the week at this location.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer in-store pickup for orders?
Yes, in-store pickup is available alongside delivery services.
What meals are served at the McDonald's on Hampshire Gate?
This location serves breakfast, lunch, and dinner.
Is this McDonald's location family-friendly and does it have a children's menu?
Yes, this McDonald's welcomes families and offers a children's menu.
Which nearby coffee shops can I visit before or after dining at McDonald's?
Nearby coffee shops include Coffee Time and Alfakher, where you can enjoy various coffee offerings.
Are there any banks near this McDonald's for convenient transactions?
Yes, there is a CIBC Branch with ATM and another CIBC bank located close to this McDonald's for your banking needs.
What nearby restaurants can I explore in Oakville besides McDonald's?
Nearby restaurants include St. Louis Bar and Grill, Rajdhani Sweets & Restaurant, Browns Socialhouse, Gino's Pizza, Subway, and Captains Boil offering a variety of cuisines to choose from.
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