Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
256 reviews
5 stars
131
4 stars
60
3 stars
14
2 stars
10
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unprofessional service from staff and management, leading to dissatisfaction.
Product Quality
While many customers enjoyed the ice cream and cakes, there were complaints about inconsistent quality, particularly with custom cakes and portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness, including unsanitary practices by staff and dirty dining areas.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that positive experiences do occur.
Value for Money
Customers expressed concerns about high prices relative to the quality of food and service, with some feeling cheated by promotional offers.
- KLKen LNov 16, 20251.0Terrible service. Standard location with all the treats, but the people (I think someone works there?) is terrible. Spent just over 10 mins in the store waiting for someone to come up so I could buy a cake. Could here someone talking and laughing in the background. I asked nicely if someone from the back could come and allow us to pay... but instead, the phone went quiet and they pretended no one was there. I then waited a few more minutes, then heard the person (woman) talking on the phone again. What a waste of time... spending time to drive back and forth, and then more time waiting for nothing. Wont be coming back to this location.
- MMMarquez MarlieOct 14, 20255.0Their sandwiches are packed with quality ingredients.
- AAAndyOct 5, 20255.0I had ice cream there
- MMMsharmaAug 31, 20255.0Dairy Queen Neyagawa Blvd in Oakville has an amazing menu of ice creams and desserts. The staff here are super helpful and friendly, and the service makes the experience even better. I tried the Double Brownie with Choco Flakes (which is discontinued), but they went out of their way to make it special on demand – such a nice gesture! The ice cream was absolutely delicious, and I really appreciated the effort. Highly recommend this location for anyone craving a sweet treat.
- ANabigail novelliJun 22, 20251.0Won't be back to this location. Rude manager. I asked for a vanilla cone with sprinkles just on the side. He told me he couldn't and didn't have a container for it? i asked for some in a cup and he told me no? every other location has done this for me. he said he can put sprinkles on top. he literally put like 5 to be petty. Rude service.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Oakville specialize in?
They specialize in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located in Oakville?
It is located at 2460 Neyagawa Blvd Unit 8, Oakville, ON, L6H 7P4, Canada.
What are the opening hours for Dairy Queen (Treat) during weekdays?
From Monday to Wednesday, the shop is open from 12:00 PM to 9:00 PM. On Thursdays, it opens earlier at 11:00 AM and closes at 9:00 PM, while Fridays it stays open until 9:30 PM.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the establishment welcomes families and is good for kids.
Can I order Dairy Queen treats online for pickup?
Yes, you can place mobile orders and use mobile deals through their online ordering system.
Since when has Dairy Queen (Treat) been operating at this Oakville location?
The store has been established since 2018.
Are there any nearby restaurants where I can have a meal before or after visiting Dairy Queen?
Yes, nearby restaurants include Cheezaatar (Lebanese cuisine), Panago Pizza (pizza fast food), Vegebitez (vegetarian and gluten-free restaurant), Cynthia's Chinese Restaurant, and Tim Hortons for coffee and snacks.
What nearby services can I use while visiting Dairy Queen in Oakville?
Nearby services include Belle' Me Hair Salon (beauty and spa), Oakville Nail Bar, CBI Health Centre for physical therapy, Oakview Dental Group, and travel services like Seas The Day and Expedia Cruises.
Are there any nearby banks or ATMs close to Dairy Queen?
Yes, TD Canada Trust Branch and ATM, TD Bank, RBC Royal Bank ATM, and Money Mart are close by for your banking needs.
How can I follow or get updates from Dairy Queen (Treat) Oakville?
You can follow them on their official Facebook page or Twitter handle @DairyQueen, and also download their app for exclusive deals.