Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior from management and employees.
Product Quality
Customers appreciate the quality of ice cream and cakes, but there are complaints about inconsistent preparation and presentation of food items.
Cleanliness
Several reviews mention cleanliness issues, particularly with hygiene practices and the state of the dining area.
Wait Times
Customers have expressed frustration with long wait times during busy periods, impacting their overall experience.
Value for Money
Many customers feel that prices are high relative to the quality and portion sizes of the food, leading to disappointment.
MM
Mikael Muria-Courchesne
Feb 22, 2026
2.0
Closed early on Sunday Feb 22 and no one answered the phone
WL
Wil Liska
Nov 26, 2025
5.0
Super friendly customer service. Always a treat to come here!
KL
Ken L
Nov 16, 2025
1.0
Terrible service. Standard location with all the treats, but the people (I think someone works there?) is terrible. Spent just over 10 mins in the store waiting for someone to come up so I could buy a cake.
Could here someone talking and laughing in the background. I asked nicely if someone from the back could come and allow us to pay... but instead, the phone went quiet and they pretended no one was there.
I then waited a few more minutes, then heard the person (woman) talking on the phone again. What a waste of time... spending time to drive back and forth, and then more time waiting for nothing.
Wont be coming back to this location.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Oakville specialize in?
They specialize in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located in Oakville?
It is located at 2460 Neyagawa Blvd Unit 8, Oakville, ON, L6H 7P4, Canada.
What are the opening hours for Dairy Queen (Treat) during weekdays?
From Monday to Wednesday, the shop is open from 12:00 PM to 9:00 PM. On Thursdays, it opens earlier at 11:00 AM and closes at 9:00 PM, while Fridays it stays open until 9:30 PM.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the establishment welcomes families and is good for kids.
Can I order Dairy Queen treats online for pickup?
Yes, you can place mobile orders and use mobile deals through their online ordering system.
Since when has Dairy Queen (Treat) been operating at this Oakville location?
The store has been established since 2018.
Are there any nearby restaurants where I can have a meal before or after visiting Dairy Queen?
Yes, nearby restaurants include Cheezaatar (Lebanese cuisine), Panago Pizza (pizza fast food), Vegebitez (vegetarian and gluten-free restaurant), Cynthia's Chinese Restaurant, and Tim Hortons for coffee and snacks.
What nearby services can I use while visiting Dairy Queen in Oakville?
Nearby services include Belle' Me Hair Salon (beauty and spa), Oakville Nail Bar, CBI Health Centre for physical therapy, Oakview Dental Group, and travel services like Seas The Day and Expedia Cruises.
Are there any nearby banks or ATMs close to Dairy Queen?
Yes, TD Canada Trust Branch and ATM, TD Bank, RBC Royal Bank ATM, and Money Mart are close by for your banking needs.
How can I follow or get updates from Dairy Queen (Treat) Oakville?
You can follow them on their official Facebook page or Twitter handle @DairyQueen, and also download their app for exclusive deals.
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