Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior from management and employees.
Product Quality
Customers enjoyed the ice cream and desserts, but there were complaints about poorly made cakes and inconsistent portion sizes.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary handling of food and dirty tables.
Order Accuracy
There were multiple complaints about incorrect orders and confusion regarding menu items, leading to customer dissatisfaction.
Value for Money
Many customers felt that prices were high for the quality and portion sizes received, leading to disappointment.
WL
Wil Liska
Nov 26, 2025
5.0
Super friendly customer service. Always a treat to come here!
KL
Ken L
Nov 16, 2025
1.0
Terrible service. Standard location with all the treats, but the people (I think someone works there?) is terrible. Spent just over 10 mins in the store waiting for someone to come up so I could buy a cake.
Could here someone talking and laughing in the background. I asked nicely if someone from the back could come and allow us to pay... but instead, the phone went quiet and they pretended no one was there.
I then waited a few more minutes, then heard the person (woman) talking on the phone again. What a waste of time... spending time to drive back and forth, and then more time waiting for nothing.
Wont be coming back to this location.
MM
Marquez Marlie
Oct 14, 2025
5.0
Their sandwiches are packed with quality ingredients.
AA
Andy
Oct 5, 2025
5.0
I had ice cream there
MM
Msharma
Aug 31, 2025
5.0
Dairy Queen Neyagawa Blvd in Oakville has an amazing menu of ice creams and desserts.
The staff here are super helpful and friendly, and the service makes the experience even better.
I tried the Double Brownie with Choco Flakes (which is discontinued), but they went out of their way to make it special on demand – such a nice gesture!
The ice cream was absolutely delicious, and I really appreciated the effort.
Highly recommend this location for anyone craving a sweet treat.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Oakville specialize in?
They specialize in soft-serve ice cream and signature shakes, including Blizzard® Treats and frozen novelties.
Where is Dairy Queen (Treat) located in Oakville?
It is located at 2460 Neyagawa Blvd Unit 8, Oakville, ON, L6H 7P4, Canada.
What are the opening hours for Dairy Queen (Treat) during weekdays?
From Monday to Wednesday, the shop is open from 12:00 PM to 9:00 PM. On Thursdays, it opens earlier at 11:00 AM and closes at 9:00 PM, while Fridays it stays open until 9:30 PM.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, the establishment welcomes families and is good for kids.
Can I order Dairy Queen treats online for pickup?
Yes, you can place mobile orders and use mobile deals through their online ordering system.
Since when has Dairy Queen (Treat) been operating at this Oakville location?
The store has been established since 2018.
Are there any nearby restaurants where I can have a meal before or after visiting Dairy Queen?
Yes, nearby restaurants include Cheezaatar (Lebanese cuisine), Panago Pizza (pizza fast food), Vegebitez (vegetarian and gluten-free restaurant), Cynthia's Chinese Restaurant, and Tim Hortons for coffee and snacks.
What nearby services can I use while visiting Dairy Queen in Oakville?
Nearby services include Belle' Me Hair Salon (beauty and spa), Oakville Nail Bar, CBI Health Centre for physical therapy, Oakview Dental Group, and travel services like Seas The Day and Expedia Cruises.
Are there any nearby banks or ATMs close to Dairy Queen?
Yes, TD Canada Trust Branch and ATM, TD Bank, RBC Royal Bank ATM, and Money Mart are close by for your banking needs.
How can I follow or get updates from Dairy Queen (Treat) Oakville?
You can follow them on their official Facebook page or Twitter handle @DairyQueen, and also download their app for exclusive deals.