Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and improper food handling, which raised concerns about hygiene.
Food Quality
Feedback indicated inconsistent food quality, with some customers expressing disappointment over portion sizes and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quality of food at certain times, indicating that experiences can vary.
SA
Suleman Azam
4 days ago
5.0
Clean location with attentive staff
PP
Philip
Jan 3, 2026
2.0
The workers were great like very friendly and kind, blizzards are a staple and amazing as well as cakes and all other food items are alright. HOWEVER the owner is a very unhappy, angry, weird, horrible person with a sad look on his face. The workers look like they hate there job and the owner. Overall bad experience
SK
Sara K
Dec 19, 2025
1.0
staff is rude
throws the money at you from drive thru have lots of additude not to mention there is chunks of chocolate in my blizzard
SM
Sunny Mawlia
Dec 5, 2025
1.0
The older lady working at the counter today showed rude behavior and didn’t communicate properly with customers or delivery drivers. Her tone was unprofessional, and it made the experience uncomfortable. Please look into this and ensure better customer service
AA
A
Nov 17, 2025
1.0
0 star. Disconnected and slow service & food is sloppy and not to par of dairy queen standards. Avoid this location.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 295 Hayes Blvd, Oakville?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill in Oakville?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer seating and is it family-friendly?
Yes, the location offers both indoor and outdoor seating, is family-friendly, welcomes children, and provides high chairs for young guests.
Is there a drive-thru available at the Dairy Queen Grill & Chill in Oakville?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill offer any digital conveniences like mobile ordering or free Wi-Fi?
Yes, customers can use mobile ordering and rewards through the app, which also offers exclusive deals. Free Wi-Fi is available on-site.
How can I place an order for pickup at Dairy Queen Grill & Chill in Oakville?
You can place your order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/11988/.
What is the contact number for the Dairy Queen Grill & Chill located at 295 Hayes Blvd?
You can reach Dairy Queen Grill & Chill by calling +1 905-257-4441.
Are there any dentists near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Dr. Plewik Malgorzata and Dentistry In Oak Park are nearby dental clinics, which might be convenient if you have an appointment before or after enjoying your meal.
What nearby places can I visit for hair or beauty services near Dairy Queen Grill & Chill in Oakville?
Nearby hair and beauty salons include SmartStyle, Supercuts, Vn nails, and Tip To Toe Nails and Spa, offering convenient options for a haircut or a spa treatment before or after your visit.
Is there parking available near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Parking Indigo Toronto at 297 Oak Walk Drive is nearby, providing convenient parking options for visitors to Dairy Queen and other local businesses.