Feedback on customer service is mixed, with many reports of rude staff and poor management, leading to dissatisfaction among customers.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary practices, which negatively impacted customer experiences.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, small portion sizes, and declining food quality.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quality of food, indicating that experiences can vary significantly.
Management Issues
Multiple reviews pointed to problems with management, including rudeness and lack of support for staff, contributing to a negative atmosphere.
AA
A
Nov 17, 2025
1.0
0 star. Disconnected and slow service & food is sloppy and not to par of dairy queen standards. Avoid this location.
LM
Lexus Mods
Oct 26, 2025
5.0
Great service, fast, friendly.
PG
P Gunkalinki
Oct 25, 2025
1.0
ZERO CUSTOMER SATISFACTION! Selling pumpkin pie blizzards that taste like mango. Very disappointed since I love coming here. The owner wouldn’t even offer me a different one. Pretty rude I won’t be back. Thanks for nothing
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 295 Hayes Blvd, Oakville?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill in Oakville?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer seating and is it family-friendly?
Yes, the location offers both indoor and outdoor seating, is family-friendly, welcomes children, and provides high chairs for young guests.
Is there a drive-thru available at the Dairy Queen Grill & Chill in Oakville?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill offer any digital conveniences like mobile ordering or free Wi-Fi?
Yes, customers can use mobile ordering and rewards through the app, which also offers exclusive deals. Free Wi-Fi is available on-site.
How can I place an order for pickup at Dairy Queen Grill & Chill in Oakville?
You can place your order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/11988/.
What is the contact number for the Dairy Queen Grill & Chill located at 295 Hayes Blvd?
You can reach Dairy Queen Grill & Chill by calling +1 905-257-4441.
Are there any dentists near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Dr. Plewik Malgorzata and Dentistry In Oak Park are nearby dental clinics, which might be convenient if you have an appointment before or after enjoying your meal.
What nearby places can I visit for hair or beauty services near Dairy Queen Grill & Chill in Oakville?
Nearby hair and beauty salons include SmartStyle, Supercuts, Vn nails, and Tip To Toe Nails and Spa, offering convenient options for a haircut or a spa treatment before or after your visit.
Is there parking available near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Parking Indigo Toronto at 297 Oak Walk Drive is nearby, providing convenient parking options for visitors to Dairy Queen and other local businesses.