Business Details
About
Mexican Restaurant
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
2,547 reviews
5 stars
1,200
4 stars
578
3 stars
235
2 stars
149
1 star
385
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and concerns about food safety.
Portion Sizes
Customers frequently complained about small portion sizes, particularly for protein and toppings, leading to dissatisfaction with value for money.
Customer Service
There were numerous reports of poor customer service, including rude staff, miscommunication, and a lack of proper training among employees.
Food Quality
While some customers enjoyed the food, there were significant complaints about undercooked items, particularly chicken, and inconsistent quality of ingredients.
Efficiency vs Quality
Many reviews noted a focus on speed over quality, with staff rushing orders and not paying attention to customer requests.
- BZBohan ZhangNov 12, 20255.0Decent portion and looks fresh, highly recommend to use online order to skip the lines!
- PRPaul RicciutiNov 5, 20251.0Tasty food, but they are stingy on the protine portions. They very clearly shook off a few pieces of steak from my scoop before adding it to my burrito bowl. Feels like I’m being short changed. For the price I pay here, I should get a heaping scoop of protein without seeing that.
- DWDon WillOct 27, 20251.0Extremely disappointing, got food poisoning! I was really looking forward to my chicken bowl, but it ended up being a nightmare. Within hours of eating, I felt sick with nausea and stomach cramps. I strongly believe it had to do with undercooked chicken. It’s shocking and disappointing because the food looked perfectly fine at first, but clearly wasn’t safe to eat. I expected a decent meal, not a health risk. I’m very careful with hygiene and storage, so this was completely unexpected and frustrating. I can’t recommend this place, it ruined what should have been a simple meal. They seriously need to improve their food safety practices.
- AKAsti KlanOct 25, 20251.0Had a terrible experience with one specific member of this branch, told me his name was “Saurav or Saurab” and claimed to be the manager. I ordered a bowl (7:40pm - 10/25) on the app and picked it up at around 8:30pm, they forgot to put chicken in it, I didn’t end up eating the bowl and their location was already closed. When I called the next day (10/26) because I wanted to get it switched, he told me to wait 40 minutes because they had to check cameras???? Are you kidding me, for a couple pieces of chicken that you guys forgot, I even told them I’ll bring the bowl back and show them and he refused?? Then when I asked for them to just redo it, he started raising his voice and telling me that I’m being ‘rude’ and ‘difficult’ when I’m literally just looking for my damn protein that I already paid for. How are you going to spend almost an hour looking through the camera to give me my chicken 😂😂. Anyways, tell that fellow to work on his customer service skills and keep his behaviour in check, cause this location is going downhill with that type of ‘leadership’.
- SLScarlett LennoxOct 24, 20251.0Absolutely disgusting experience from the moment I walked in. The tables, counters, and food area were filthy. I actually watched an employee test the food by sticking a tester into each container, then wiping it with a dirty cloth the cross-contamination was unreal. He even started with the meat, so if you’re vegetarian or don’t eat pork, avoid this place completely. I eat Chipotle all the time, but this location was by far the dirtiest and most unsanitary I’ve ever seen. The staff were okay, but the cleanliness was unacceptable. The counter wasn’t properly wiped down, and I even saw a manager handling things without washing their hands. This location seriously needs a full inspection and proper management oversight. Completely gross and disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located?
Chipotle Mexican Grill is located at 2530 Winston Park Drive, Unit B1, Oakville, ON, L6H 7E5, Canada.
What are the operating hours of Chipotle Mexican Grill at Winston Churchill?
The restaurant is open every day from 10:45 AM to 10:45 PM.
Does Chipotle Mexican Grill offer pickup or delivery services?
Yes, Chipotle Mexican Grill offers in-store pickup and delivery services.
How can I contact the Chipotle Mexican Grill at Winston Churchill?
You can contact them by phone at +1 905-829-8598 or by email at ON.2815.WinstonChurchill@chipotle.com.
Is the Chipotle Mexican Grill at Winston Churchill welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
Where can I order food online from the Chipotle Mexican Grill at Winston Churchill?
You can order food online by visiting https://www.chipotle.ca/#menu.
What types of cuisine does Chipotle Mexican Grill at Winston Churchill offer?
They offer Mexican cuisine, specializing in fast food and catering services.
What are some nearby dining options to Chipotle Mexican Grill?
Nearby dining options include Panera Bread, Quiznos, Tim Hortons, Firehouse Subs, Milestones, Buffalo Wild Wings, Basil Box, and Starbucks Canada, offering a variety of cafes, sandwich shops, and restaurants.
Are there nearby shopping options close to Chipotle Mexican Grill at Winston Churchill?
Yes, nearby shopping options include Mr. Big and Tall, Mr.Big & Tall Menswear, Penningtons, La Senza, Carter's OshKosh, Bonnie Togs, Safety Superstore, Best Buy Canada (Oakville), and The Shoe Company.
What nearby amenities might be useful for customers visiting Chipotle Mexican Grill?
Nearby amenities include BMO Bank of Montreal for banking, Shell gas station for fuel, Smile Park Dental for dental care, and Reliable Hardscapes for landscaping services.