Yesterday, I ordered around 7pm and she gave me bad attitude for no reason. I never come back again
TR
Tanisha Rana
Apr 17, 2026
1.0
Please ensure your manager is properly trained. We received two Blizzards through the drive-thru and both were made incorrectly. When we called, we were told to wait for the owner for any refund or exchange, either tomorrow or in three days, and that nothing could be done in the meantime. This is not an acceptable way to handle a simple issue.
SS
Sandip S
Apr 10, 2026
1.0
It would be helpful if your working hours were communicated clearly. Your closing time is mentioned as 10:30 PM, but when I arrived at 10:00 PM, I was told by your employee that the shop was already closed. If you plan to close earlier, please make sure customers are informed in advance.
LN
likhitha nannapaneni
Apr 3, 2026
1.0
Stopped by for a quick meal, ended up getting a lesson in “idiocracy” instead.
Ordered a Flamethrower wrap and a mushroom burger with extra sauce. The burger tasted off, so I politely asked if I could get a fresh one. That’s when the staff member came out and confidently informed me it was “fresh” and refused to replace it. Fair enough—quality is clearly subjective here.
When I asked for a refund, things got better. I was told—verbatim—that adding extra mushroom sauce caused the burger to taste “shitty.” Yes, shitty. Apparently that’s now an official culinary term at this location. Interesting choice of words to use with a paying customer.
The refund process itself was just as impressive. Tax was conveniently left out until I pointed it out, which seemed to be an inconvenience. Basic math also appears to be optional here.
To wrap it up, I was told “this is how I run the restaurant,” backed by 20+ years of experience. If that’s true, then the attitude, language, and service all make perfect sense.
If you’re looking for food served with insults and a side of arithmetic errors, this place delivers.
LB
Lisa Bollinger
Apr 1, 2026
1.0
Went to purchase one of the new mint cookie dipped cones yesterday. When I tell you a small mise well be a kiddie cone. Half a scoop equivalent at best. The dip was basically see through. Obviously the guy dipped it once for a millisecond. As i was leaving the cone already had ice cream leaking out of it all over. From the middle down. Leaking faster than the Titanic. Most of my kiddie cone (xxxs) ended up down my arm and in napkins. Would never go to this DQ again. Never ever had this issue elsewhere. Very disappointing. Almost $6 for a couple of licks.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 295 Hayes Blvd, Oakville?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:30 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill in Oakville?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer seating and is it family-friendly?
Yes, the location offers both indoor and outdoor seating, is family-friendly, welcomes children, and provides high chairs for young guests.
Is there a drive-thru available at the Dairy Queen Grill & Chill in Oakville?
Yes, this Dairy Queen location has a drive-thru service for convenient ordering.
Does Dairy Queen Grill & Chill offer any digital conveniences like mobile ordering or free Wi-Fi?
Yes, customers can use mobile ordering and rewards through the app, which also offers exclusive deals. Free Wi-Fi is available on-site.
How can I place an order for pickup at Dairy Queen Grill & Chill in Oakville?
You can place your order online for pickup at https://www.dairyqueen.com/en-ca/order/pickup/n/11988/.
What is the contact number for the Dairy Queen Grill & Chill located at 295 Hayes Blvd?
You can reach Dairy Queen Grill & Chill by calling +1 905-257-4441.
Are there any dentists near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Dr. Plewik Malgorzata and Dentistry In Oak Park are nearby dental clinics, which might be convenient if you have an appointment before or after enjoying your meal.
What nearby places can I visit for hair or beauty services near Dairy Queen Grill & Chill in Oakville?
Nearby hair and beauty salons include SmartStyle, Supercuts, Vn nails, and Tip To Toe Nails and Spa, offering convenient options for a haircut or a spa treatment before or after your visit.
Is there parking available near Dairy Queen Grill & Chill at 295 Hayes Blvd?
Yes, Parking Indigo Toronto at 297 Oak Walk Drive is nearby, providing convenient parking options for visitors to Dairy Queen and other local businesses.
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