Subway

3.9
665 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local North York Subway® Restaurant at 105 The Pond Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
105 The Pond Road, North York, ON
M3J 0K9, Canada

Hours

Reviews

3.9
665 reviews
5 stars
412
4 stars
78
3 stars
30
2 stars
15
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Food Quality

Many customers complained about the quality and portion sizes of the food, describing it as underwhelming and poorly prepared.

Cleanliness

Some reviews praised the cleanliness of the store, while others noted a lack of care in food preparation.

Positive Experiences

Despite the negative feedback, several customers reported positive experiences with friendly staff and fresh food.

Inconsistent Service

There were mixed reviews regarding service speed and efficiency, with some customers experiencing quick service while others faced long waits.
  • VS
    vrinda sahni
    4 days ago
    5.0
    Server working on Wednesday night is absolutely friendly and efficient. Big veggie was tasty and fresh. She was helpful with recommendations and always smiling. She definitely deserves a raise!
  • SI
    Sebastian Ingram
    Nov 13, 2025
    5.0
    Apparently this place had bad customer service before and got review bombed. Those people were fired a think and now the service is great, or at least it was when i went. Also they give a free cookie if you leave a good review!
  • ZP
    Zachary Parks
    Nov 13, 2025
    5.0
    I really enjoyed my visit here. It was my first time coming to this subway instead of the other subway in the middle of campus. It did not disappoint and will now be visiting this subway from now on. The main reason it was such a good experience was because of a female work named Shailee. She was very friendly, made jokes, sand which was made to perfection, and all around great customer service 10/10 👏 👏.
  • SJ
    Shefali Jain
    Nov 8, 2025
    5.0
    Wonderful service! I visited around 10 PM, and the sandwich maker was incredibly efficient and polite. I have allergies, so shailee paid full attention while preparing my sandwich, which I really appreciated. The place is spotless, the staff is welcoming, and I’ll definitely recommend it to all my friends.
  • HA
    Hefot Ahmed
    Nov 6, 2025
    5.0
    The food here is amazing! Everything tastes super fresh and delicious every time I come. The service is also really great, everyone is super friendly and they always say hi when you walk in. It’s just a really nice place overall, and the people make you feel welcome. Definitely one of my favourite spots!

Frequently Asked Questions About Subway

Where is Subway at The Quad - York University located?

Subway at The Quad - York University is located at 105 The Pond Road, Building C1, Unit 20, North York, ON, M3J 0K9, Canada.

What are the operating hours for Subway at The Quad - York University?

Subway is open Monday to Friday from 8:30 AM to 1:00 AM, Saturday from 9:30 AM to 1:00 AM, and Sunday from 10:00 AM to 1:00 AM.