Numerous reviews highlighted dirty conditions in the restaurant, including filthy washrooms and unclean dining areas.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and poor quality of food.
Service Speed
Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits for a fast-food establishment.
Staff Behavior
Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
Customers frequently complained about the quality of food, including cold items, undercooked meals, and overall dissatisfaction with taste.
TZ
Tina Zhao
1 day ago
1.0
Don‘t go to this McDonald’s!!!
Their fries are GREEN, its Toxic!!!
They don’t have bottled water :(
Washroom tap water is extremely HOT!!!
LG
Lorne Goodkin
1 day ago
2.0
I had the Spicy Chicken Habanero Sandwich, if I tell you I enjoyed my plain regular hamburger better would you believe ? , the chicken sandwich was “SMALL”, dried out, sauce off to the side and lettuce thrown in the box like someone was in a rush to make it.. McDonalds has gone Wayyyyyyy downhill, NEVER AGAIN !!!?
AL
Anting li
6 days ago
1.0
I ate here and ended up with severe diarrhea for two days. This is completely unacceptable. Something is clearly wrong with the food safety or hygiene standards at this store.
I’ve eaten McDonald’s many times and have never experienced anything like this. Whatever I was served here was not safe to consume.
This location seriously needs to review its food handling practices immediately before more customers get sick.
BC
Bernard Chan
Nov 14, 2025
1.0
Worst McDonald’s in the universe… I ordered 20 Chicken McNuggets and got only 16!! Where did the other 4 go? Did they run away? This isn’t the first time I’ve had issues with this location, but this time honestly feels like a total scam!
SN
Saraah Nikk
Nov 9, 2025
1.0
I can’t believe how disgusting this McDonald’s is! The floor is covered in trash and sticky gunk, tables are nasty and never cleaned, and the bathrooms are absolutely filthy. Staff are lazy, slow, and clearly don’t care about anything. The food is garbage—bland, sloppy, and completely unappetizing. Drinks taste like watery soda straight from a tap. It’s beyond frustrating that a place like this even exists! How do they call this a restaurant? I’m furious and will never set foot here again. Total disaster from start to finish. Avoid at all costs!
What are the operating hours for McDonald's at 1125 Sheppard Avenue East?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at McDonald's and what are its hours?
Yes, the drive-through is open 24 hours daily.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
What meals are served at McDonald's on Sheppard Avenue East?
They serve breakfast, lunch, and dinner.
Does McDonald's at this location have a casual dress code?
Yes, the attire is casual.
Is there a mobile app to order from McDonald's?
Yes, you can order using the My McD’s App available on both Android and iOS.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Fuwa Fuwa Dessert Cafe for sweets and Ambrose Parkette for outdoor relaxation.
Is there public transit or ATM access near McDonald's at Sheppard Avenue East?
Yes, TD Canada Trust ATM and Bitcoin4U Bitcoin ATM are nearby for convenient banking needs.
What medical or dental services are close to McDonald's on Sheppard Avenue East?
Nearby dental services include Dentistry At Park Place and Provost Dental Centre, and medical options like LifeLabs Medical Laboratory Services are available as well.