McDonald's

3.3
4578 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1125 Sheppard Avenue East, North York, ON
M2K 1C5, Canada

Hours

Reviews

3.3
4,578 reviews
5 stars
1,417
4 stars
1,044
3 stars
763
2 stars
322
1 star
1,032

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted dirty conditions in the restaurant, including filthy washrooms and unclean dining areas.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor quality of food.

Service Speed

Many customers experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding acceptable limits for a fast-food establishment.

Staff Behavior

Several reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Customers frequently complained about the quality of food, including cold items, undercooked meals, and overall dissatisfaction with taste.
  • TZ
    Tina Zhao
    1 day ago
    1.0
    Don‘t go to this McDonald’s!!! Their fries are GREEN, its Toxic!!! They don’t have bottled water :( Washroom tap water is extremely HOT!!!
  • LG
    Lorne Goodkin
    1 day ago
    2.0
    I had the Spicy Chicken Habanero Sandwich, if I tell you I enjoyed my plain regular hamburger better would you believe ? , the chicken sandwich was “SMALL”, dried out, sauce off to the side and lettuce thrown in the box like someone was in a rush to make it.. McDonalds has gone Wayyyyyyy downhill, NEVER AGAIN !!!?
  • AL
    Anting li
    6 days ago
    1.0
    I ate here and ended up with severe diarrhea for two days. This is completely unacceptable. Something is clearly wrong with the food safety or hygiene standards at this store. I’ve eaten McDonald’s many times and have never experienced anything like this. Whatever I was served here was not safe to consume. This location seriously needs to review its food handling practices immediately before more customers get sick.
  • BC
    Bernard Chan
    Nov 14, 2025
    1.0
    Worst McDonald’s in the universe… I ordered 20 Chicken McNuggets and got only 16!! Where did the other 4 go? Did they run away? This isn’t the first time I’ve had issues with this location, but this time honestly feels like a total scam!
  • SN
    Saraah Nikk
    Nov 9, 2025
    1.0
    I can’t believe how disgusting this McDonald’s is! The floor is covered in trash and sticky gunk, tables are nasty and never cleaned, and the bathrooms are absolutely filthy. Staff are lazy, slow, and clearly don’t care about anything. The food is garbage—bland, sloppy, and completely unappetizing. Drinks taste like watery soda straight from a tap. It’s beyond frustrating that a place like this even exists! How do they call this a restaurant? I’m furious and will never set foot here again. Total disaster from start to finish. Avoid at all costs!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1125 Sheppard Avenue East?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 at this location.