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KFC

3.0
(810 reviews)

Business Details

(416) 630-4050
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
3777 Keele Street, North York, ON
M3J 1N5, Canada

Hours

Reviews

3.0
810 reviews
5 stars
260
4 stars
111
3 stars
99
2 stars
70
1 star
270

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Food Quality

Many customers reported issues with food quality, including undercooked chicken, incorrect orders, and overall dissatisfaction with the taste.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing garbage cans.

Service Speed

Customers frequently complained about long wait times, both in-store and at the drive-thru, indicating a lack of efficiency.

Mixed Experiences

While some customers praised friendly staff and fresh food, these positive experiences were overshadowed by the negative feedback regarding service and food quality.
  • KS
    Kiki Shall
    Feb 10, 2026
    1.0
    I don’t frequent KFC but when I do this was my go to after today NEVER AGAIN!! I always looked over the missing items but tonight I couldn’t look over the lack of service. The afternoon manager/ supervisor was quite rude and lacked professionalism when dealing with customers. I used to question why people don’t give grace to fast food workers but today I saw why I’m just glad I never went down to her level.
  • JN
    Jennifer Nguyen
    Feb 8, 2026
    1.0
    Missing items and low quality seem to be a recurring issue at this location. My order was incomplete - popcorn chicken & gravy missing, and only 3 out of 4 Cinnabon rolls received. When this keeps happening to multiple customers, it’s no longer a mistake. People are paying for food they aren’t receiving. That’s not acceptable.
  • DD
    Darnell
    Feb 6, 2026
    5.0
    Communication provided clear guidance from beginning to completion.
  • A
    Ільчик Богдан
    Jan 4, 2026
    1.0
    Very poor service at the drive-thru. We were not informed about extra charges, even though we ordered a combo, which should include everything. When we asked what the additional charge was for, the employee said “you ordered 2 onion rings.” We said that was fine, but the issue is why we were not informed about this in advance. Instead of explaining, she started interrupting us, was rude, and didn’t let us finish speaking. This is completely unprofessional and unacceptable customer service. If you want to ruin your evening and mood, this is the place to go. We will not be coming back. Thank you.
  • FF
    flekz
    Jan 1, 2026
    1.0
    Hello my fellow Kfc eaters if you ever think about comming to this location don’t. the workers are so rude the food is always missing something they either forget a peice or they forget the whole order example i ordered 3 boxes of the 4 peice chicken and asked 2 boxes spicy 1 mild we got 3 mild but thats not the issue when i told them what happened they were like no sir you ordered all mild. They did not bother to check the receipt and started acting rude i was like why are u talking this way its so rude and they kept taking like that i was like i don’t wanna eat anymore gave them every single box every dipping sauce for a refund . This is what happened only this time if i have reviewed every single time i had a problem with this location it will have 1 star max the workers over there think they own the place .

Frequently Asked Questions About KFC

What is the address of the KFC location in North York?

The KFC in North York is located at 3777 Keele Street, North York, ON, M3J 1N5, Canada.

What are the operating hours for this KFC?

This KFC is open from 10:30 AM to 11:00 PM on Monday through Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday through Saturday.

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