Multiple customers reported unsanitary conditions, including dirty floors and tables, and overflowing garbage cans.
Service Quality
There are numerous complaints about rude and unprofessional staff, long wait times, and incorrect orders, leading to a negative customer experience.
Food Quality
Several reviews highlighted issues with food freshness and preparation, including undercooked chicken and stale items, while a few praised the freshness and taste.
Order Accuracy
Customers frequently experienced issues with missing items, incorrect orders, and poor handling of online orders.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, particularly mentioning specific employees.
MR
Marco R
5 days ago
1.0
Slowest chicken place in city. Not customer focused. They don’t acknowledge the register. Most would make it a priority.
SH
Sıla Hüseyinoğulları
6 days ago
1.0
I'm doing Uber when I come in and they said it was being packed and I waited for 20 minutes. After 20 minutes they told me it wasn't ready, there was no chicken and I had to wait longer. How can there be no chicken in a chicken shop? The staff is incompetent and unimportant, it's really bad. I don't recommend it to anyone.
JN
Jennifer Naphan
Oct 21, 2025
1.0
Filthy, garbage cans over flowing, took 8 minutes to clean a spill on the counter where they were serving food. Floor sticky and gross, tables not cleaned. Placed an online order, waited well past pick up time, they hadn't even pulled the order to start making it
I thought it was bad years ago, it's even worse now.
Will not be back.
Go to Jane and Finch, they are fast and clean
MG
Meera gadhavi
Oct 16, 2025
5.0
The service is really good and the order Comes with proper amount its on time and the staff is really welcoming.
LN
Leo N
Oct 7, 2025
1.0
WORST KFC LOCATION. DO NOT GO! Wheter going there or order online from them they always MESS up my orders. Missing chicken or drinks or sauce etc. Most recent order online was on fri oct 3. Missed my drink missed a piece of chicken and fries!! Absolutely incompetent. Save yourself the time and money and go to another location or go to Popeyes or Church's! Called customer service and got directed to that location. Called 12 times no answer. Id give negative stars if i could.
What is the address of the KFC location in North York?
The KFC in North York is located at 3777 Keele Street, North York, ON, M3J 1N5, Canada.
What are the operating hours for this KFC?
This KFC is open from 10:30 AM to 11:00 PM on Monday through Wednesday and Sunday, and from 10:30 AM to 1:00 AM on Thursday through Saturday.
What phone number can I call to contact this KFC?
You can reach this KFC at +1 416-630-4050.
What type of cuisine does this KFC offer?
This KFC is a fast food restaurant specializing in chicken and also offers halal meal options.
Where can I find more information or order online for this KFC?
More information and online ordering are available on their website at http://kfc.ca.
Is there another KFC location nearby?
Yes, there is another KFC nearby which also serves fast food and chicken dishes.
What other fast food options are available near this KFC?
Near this KFC, you can also find Taco Bell Canada, which offers Mexican fast food options.
Are there any automotive services near this KFC?
Yes, several automotive services are nearby, including MiWay Auto Service Inc., Midas Toronto, Sonny's K K Auto Repair, and others, which can be convenient if you need vehicle maintenance during your visit.
Where can I access banking or financial services near this KFC?
Scotiabank and Money Mart are located close to this KFC, providing banking, ATMs, and financial services for your convenience.
Are there any nearby retail or grocery stores to visit before or after dining at KFC?
Yes, Walmart Canada and Ghost Kitchens are nearby, offering shopping opportunities for groceries, electronics, and other items to complement your visit to KFC.