KFC

2.7
472 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1971 Finch Avenue West, North York, ON
M3N 2V3, Canada

Hours

Reviews

2.7
472 reviews
5 stars
123
4 stars
62
3 stars
57
2 stars
26
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including stale, greasy, and improperly prepared items.

Cleanliness

Customers expressed concerns about the cleanliness of the location, with reports of unsanitary conditions and unclean tables.

Staffing Issues

Several reviews mentioned inadequate staffing, leading to slow service and operational inefficiencies.

Customer Experience

Overall, the customer experience was negatively impacted by unprofessional behavior from staff and a lack of attention to customer needs.
  • VL
    Vivian L
    2 days ago
    1.0
    Horrible staff. They were too busy watching something on their phones. I waited five minutes, and when I realized they hadn’t even started my order, I approached them. Only then did they begin making my food.
  • SA
    Sina Aghakhanlouy
    Nov 17, 2025
    1.0
    Stay away if you don’t want to get food poisoned from spoiled coleslaw salad! Store manager should be ashamed and laid off for failure to comply with basics and negligence of customer complaints!
  • ST
    Shyanne Taylor
    Nov 14, 2025
    1.0
    Disappointed with my visit. The chicken was cold and greasy, and the fries were undercooked, Staff didn’t seem very attentive, and the overall experience felt rushed and unprofessional.
  • NN
    nhu nguyen
    Nov 8, 2025
    1.0
    Cashier, there is only one rude lady who start her shift in the afternoon who mistreats the customers and service people she likes and out of order. She likes to project and complain about nothing.
  • SG
    Steve G
    Oct 31, 2025
    1.0
    DO NOT and I repeat DO NOT order from here. I ordered last week from them and the lady told me check my food. I had order white meat so I paid extra. As I am going through my food touching my chicken, I noticed I didn't receive a piece that I ordered and got a piece dark meat instead. I told the worker and she proceeded to take out a piece that I touched and put it back into the warmer and give me another piece. This was in front of about 5-6 people. I told her I don't think she should be doing that and she ignored me. Who knows what else they do when people are not looking if that can be done in general view.

Frequently Asked Questions About KFC

What are the opening hours of KFC at 1971 Finch Avenue West, North York?

KFC at 1971 Finch Avenue West, North York is open daily from 10:30 AM to 11:00 PM.

What types of food does KFC offer at this location?

This KFC location specializes in fast food, particularly chicken dishes, and also offers meal delivery options including halal food.