Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including stale, greasy, and improperly prepared items.
Cleanliness
Customers expressed concerns about the cleanliness of the location, with reports of unsanitary conditions and unclean tables.
Staffing Issues
Several reviews mentioned inadequate staffing, leading to slow service and operational inefficiencies.
Customer Experience
Overall, the customer experience was negatively impacted by unprofessional behavior from staff and a lack of attention to customer needs.
VL
Vivian L
2 days ago
1.0
Horrible staff. They were too busy watching something on their phones. I waited five minutes, and when I realized they hadn’t even started my order, I approached them. Only then did they begin making my food.
SA
Sina Aghakhanlouy
Nov 17, 2025
1.0
Stay away if you don’t want to get food poisoned from spoiled coleslaw salad! Store manager should be ashamed and laid off for failure to comply with basics and negligence of customer complaints!
ST
Shyanne Taylor
Nov 14, 2025
1.0
Disappointed with my visit. The chicken was cold and greasy, and the fries were undercooked, Staff didn’t seem very attentive, and the overall experience felt rushed and unprofessional.
NN
nhu nguyen
Nov 8, 2025
1.0
Cashier, there is only one rude lady who start her shift in the afternoon who mistreats the customers and service people she likes and out of order. She likes to project and complain about nothing.
SG
Steve G
Oct 31, 2025
1.0
DO NOT and I repeat DO NOT order from here. I ordered last week from them and the lady told me check my food. I had order white meat so I paid extra. As I am going through my food touching my chicken, I noticed I didn't receive a piece that I ordered and got a piece dark meat instead. I told the worker and she proceeded to take out a piece that I touched and put it back into the warmer and give me another piece. This was in front of about 5-6 people. I told her I don't think she should be doing that and she ignored me. Who knows what else they do when people are not looking if that can be done in general view.
What are the opening hours of KFC at 1971 Finch Avenue West, North York?
KFC at 1971 Finch Avenue West, North York is open daily from 10:30 AM to 11:00 PM.
What types of food does KFC offer at this location?
This KFC location specializes in fast food, particularly chicken dishes, and also offers meal delivery options including halal food.
How can I contact KFC at Finch Avenue West?
You can reach KFC at 1971 Finch Avenue West by calling +1 416-745-5515.
Where is KFC located in North York?
KFC is located at 1971 Finch Avenue West, North York, ON, postal code M3N 2V3, Canada.
Does KFC offer any online resources or websites for more information?
Yes, KFC's website can be accessed at http://kfc.ca for menu details, promotions, and delivery options.
Are there any nearby restaurants where I can dine before or after visiting KFC?
Yes, nearby restaurants include Banh Mi Nhu Lan, a Vietnamese sandwich shop, Pho Con Bo Vietnamese restaurant, Subway sandwich shop, Yummy Wok Chinese barbecue restaurant, Sunrise Caribbean Restaurant, and Pizza Hut for pizza lovers.
What nearby services are available if I need financial assistance while visiting KFC?
Financial services nearby include Western Union for money transfer and currency exchange, Money Mart for installment loans, and an RBC Royal Bank ATM for banking needs.
Are there any community or religious organizations close to KFC at Finch Avenue West?
Yes, the area includes Care Focus Canada (community services), Saving Grace Ministries Canada Inc., Mahima Puja Centre, and the Ghanaian Canadian Association of Ontario.
Can I find grocery and shopping options near the KFC location?
Yes, near KFC you can find Jian Hing Supermarket for groceries and bakery items, Pharmacia Drugs for pharmacy needs, and The Beer Store for liquor and beer.
What other amenities or services are located nearby KFC that might be useful?
Amenities nearby include Fresh Eyes Optical for eyewear, Gerry Sorio Legal Services, digital photo lab services, Dalin Worldwide Tours for travel needs, and healthcare services like Hanasita and Dr. M a Pollock Dentist.