Customers reported inconsistent chicken quality, with some pieces being dry, small, or lacking flavor, while others praised the crispy and juicy chicken.
Service Issues
Many reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unhelpful staff.
Staff Friendliness
Despite service issues, several customers noted that staff were friendly and welcoming, providing good customer service when it was effective.
Location Management
The Yorkdale location specifically faced criticism for being understaffed and poorly managed, leading to slow service and customer dissatisfaction.
Overall Experience
While some customers enjoyed their meals and the atmosphere, many expressed disappointment with the value for money and overall quality, leading to a mixed overall experience.
AA
Akshu
4 days ago
5.0
Fresh food, fast service. Loved it!!
AK
avinash Kakade
Sep 8, 2025
5.0
Management is good and friendly.
DG
Daniel Goh
Sep 8, 2025
4.0
Somehow KFC's chicken quality around the globe is about the same, some how part crunchy, part soft and borderline mushy-ish chicken meeat. Like it's not a solid nice peice of chicken like how Jolibee serves it.
I grew up with KFC being in part of my life back in Malaysia, so it's only nice to have it again here in Canada. But they don't serve mashed potatoes here in Canada. The popcorn chicken was good though.
But if i had the chance to decide my lunch again that day, I'd pick something else.
Service is decent, workers were doing their job well.
MN
Mohammed Naheem
Aug 21, 2025
2.0
KFC in Yorkdale mall doesn’t take orders through KFC app on the phone,
The app doesn’t complete the order, it shows some error, only saw this issue at this specific store, hence you don’t get any deals from the app.
GG
gab
Aug 2, 2025
5.0
Staffs are very welcoming and generous. Helped me out the food menu on what to choose. Chicken was very crispy and well made!
What is the address of the KFC restaurant in North York?
The KFC is located at #733K-3401 Dufferin Street inside a mall in North York, ON M6A 2T9, Canada.
What are the operating hours of KFC in North York?
KFC North York is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
What type of restaurant is this KFC location?
This KFC is a fast food restaurant specializing in chicken, offering meal delivery and halal options.
How can I contact the KFC at 3401 Dufferin Street?
You can contact this KFC location by calling +1 416-256-7738.
Does this KFC have an official website?
Yes, you can visit their official website at http://kfc.ca for more information and online orders.
Are there other dining options near the KFC on Dufferin Street?
Yes, nearby dining options include A&W Restaurant, Chipotle Mexican Grill, Subway, Taco Bell, Earls Restaurants, The Cheesecake Factory, Big Smoke Burger, and Hattendo Cafe Toronto.
What shopping stores are located near the KFC at North York?
Nearby shopping stores include Pottery Barn, Playburg bookstore, Bluenotes clothing store, Marc Jacobs, Gucci, Lacoste Yorkdale, Justice, Harry Rosen Menswear, and more.
Is there a place to withdraw cash near the KFC location?
Yes, there is a Scotiabank ATM near the KFC at 3401 Dufferin Street for convenient cash withdrawals.
Can I find any luxury or jewelry stores near this KFC?
Yes, luxury and jewelry stores nearby include IWC Schaffhausen, Van Cleef & Arpels, Vacheron Constantin, Panerai, and Jo Malone London.
What might be a good plan before or after visiting this KFC?
Customers can enjoy shopping at nearby stores like Pottery Barn or Bluenotes, explore dining options such as Chipotle Mexican Grill or The Cheesecake Factory, and visit the nearby Toronto Impact Church for community activities.