Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4841 Yonge Street in North York is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Many customers reported a decline in food quality, with complaints about bland, dry burgers and greasy fries.
Service Issues
Numerous reviews highlighted slow service, unhelpful staff, and poor management, leading to a frustrating dining experience.
Cleanliness
Several customers noted that the restaurant was not clean, with dirty tables and floors, which detracted from their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff during their visits.
Value for Money
Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
MR
Mozhgan Rezaie
3 days ago
5.0
it was clean and delicious.
AW
AWARD WINNING
Nov 8, 2025
1.0
i won’t come back i’ll skip five guys all together after this, I think the business should consider diversifying its staff, i think it would bring you more return business. anyways they served me fries that weren’t hot felt like they were sitting around the whole time they were cooking by burger and i can’t eat fries that aren’t fresh and hot , the burger was okay but waiting for the burger, my head started spinning listening to the employees speaking to one another in whatever language they speak. the worst Five Guys experience ive had.
YP
Yaseen Pannu
Nov 5, 2025
1.0
The most overpriced shit ever
AL
Andrew Lee
Nov 1, 2025
4.0
The Bacon Cheeseburger, French Fries and Strawberry Chocolate Milkshake at Five Guys (Sheppard and Yonge) was good.
The Bacon Cheeseburger was good. The French Fries were crispy and delicious. The Strawberry Chocolate Milkshake was good.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 4841 Yonge Street accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at this location?
The restaurant is open from 11:00 AM to 10:00 PM Monday to Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does this Five Guys location offer delivery and pickup services?
Yes, they offer delivery from 11:00 AM to 9:30 PM daily and in-store pickup services.
Where is Five Guys located?
Five Guys is located at 4841 Yonge Street, Suite 118, North York, ON, M2N 5X2, Canada.
Can I customize my burger and milkshake at this Five Guys?
Yes, you can customize your burger from over 250,000 ways and choose from more than 1,000 milkshake combinations.
What type of food does Five Guys serve?
Five Guys serves classic American fast food including hamburgers, cheeseburgers, hot dogs, fries, milkshakes, and more.
Are there any nearby attractions or businesses I should know about when visiting Five Guys?
Nearby places include Cineplex Odeon Corporation for a movie night, Forest Nails & Spa for relaxation, and Villa Madina for Mediterranean cuisine.
How can I get to Five Guys using public transit or landmarks?
You can use nearby landmarks such as Yonge and Sheppard intersection; nearby businesses like TD Canada Trust ATM and Meridian Credit Union can help orient you while finding the restaurant.
Are there other dining options near Five Guys at Yonge and Sheppard?
Yes, you have options like Subway for sandwiches, A&W for fast food burgers, and The Islands Caribbean Cookshop for Caribbean flavors nearby.
Does Five Guys at this location have wheelchair accessible entrances and restrooms?
Yes, this location has wheelchair accessible entrances and restrooms to accommodate all customers.