Many customers reported frequent issues with incorrect orders, especially in the drive-thru.
Customer Service
Several reviews highlighted poor customer service, including rude staff and lack of responsiveness.
Cleanliness
Some customers praised the cleanliness of the location, while others noted dirty tables and unsanitary conditions.
Speed of Service
Customers frequently complained about long wait times, particularly in the drive-thru and for mobile orders.
Food Quality
Mixed feedback on food quality, with some enjoying their meals while others received cold or improperly prepared items.
AB
Austin Butcher
1 day ago
1.0
I ordered Skip at 2:23 AM today and I got two burgers a fry, a large drink and a 10 piece nugget meal and everything was all fine and dandy and he until I started eating the nuggets and then I’ve been into one and part of it was raw. No I’m not sure how I’m gonna be feeling, but I tried to get a refund through Skip and they only gave me a refund for the affected item instead of the entire order.
GS
Gia Savani
Dec 25, 2025
1.0
worker not wearing gloves while handling food
AP
Afsana Naznin Priya
Dec 5, 2025
1.0
Hey This Just about Mc Cafe- Caramelized Ice coffee & their Disorganization.
Every time I go there buy it they make Mess with it , sometimes more and other times Less and apparently to them it is becoming a Rocket Science Day by Day with not well trained Crews at all.
It is all about being Concentrated while getting order and Followed the McDonald’s Recipe not yours. Please Do love what you are doing otherwise leave it on who is really careful and knows what they are doing.
People go McDonald’s as it’s an Emotional Attachment with the Ancient taste & you are literally Playing with it.
Be careful with Customer Service otherwise get ready to fall Behind others.
Hopefully Management does exist and putting their workload aside would take care of the people’s Words and Discomfort.
MG
Manuel Gonzalez
Nov 27, 2025
5.0
It's the first very clean McDonalds I visited. They have some body to do the cleaning all day. I'm very impressed even is cleaner than some expensive restaurant.
SH
Scott Henuset
Nov 14, 2025
1.0
I waited over 45 mins in the drive thru last night to get 2 burgers and a fries.. with only a couple cars ahead of me. Can someone explain to me why it took 30 mins from the time I got to the order screen to when I actually got my food, and there was only 2 cars in front of me by the time I got to the order screen? Management, can you please respond to this review???
What are the opening hours of McDonald's at 999 McKeown?
McDonald's at 999 McKeown is open 24 hours every day of the week.
Does McDonald's offer delivery and what are the delivery hours?
Yes, McDonald's offers delivery services 24/7 every day.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is available 24 hours a day, seven days a week.
What meals are served at McDonald's 999 McKeown?
They serve breakfast, lunch, and dinner at this location.
What payment options are accepted at this McDonald's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's at this location have a children's menu and welcome families?
Yes, they offer a children's menu and welcome families and children.
What is the dress code when visiting McDonald's 999 McKeown?
The dress code is casual.
Are there any fast food restaurants near McDonald's at 999 McKeown?
Nearby fast food options include Freshii, Wendy's, Pizza Hut, Boston Pizza, The Sub Place, and Taco Bell Canada, providing a variety of dining choices.
Are there any shopping centers or stores near McDonald's 999 McKeown?
Yes, Algonquin Square shopping center is nearby, along with stores like Easyhome furniture store, Leon's furniture store, No Frills supermarket, Dollarama discount store, and Penningtons womens clothing stores.
Which nearby places can help customers with travel or postal services near McDonald's?
Customers can find CAA North Bay travel agents and visitor center, as well as Canada Post for mailing services close to McDonald's.