Customers reported inconsistent service, with some praising friendly staff while others experienced long wait times and order inaccuracies.
Food Quality
Many reviews highlighted issues with food quality, including greasy chicken, small portions, and unsatisfactory taste, leading to disappointment among several customers.
Cleanliness
Several customers noted that the dining area was dirty, with unclean tables and a lack of attention to hygiene.
Pricing Concerns
Customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received.
AA
Aisha
Feb 22, 2026
1.0
Today I visited your branch and couldn’t believe my eyes! One employee was trying to handle everything — taking orders, preparing food in the kitchen, and cleaning the tables. Most likely, she also have to clean the floors and the restroom herself after their shift.
Expecting this employee to produce delicious food or maintain a friendly attitude would be unfair and unrealistic.
How can you dare to make a person work under these conditions? We all know KFC is one of the largest food brands in the world, yet it does not hesitate to treat people like slaves.
Additionally, your portions are extremely small while the amount of fries is disproportionately large. How long do you think you can continue charging people outrageous prices for chicken while essentially implying “if you can’t afford it, just eat fries,” without people noticing?
I find this completely unworthy of this brand.
RS
Romanty Samplay
Feb 16, 2026
5.0
Very good food and fast service. The chicken was hot and tasty. Staff was friendly and helpful. The place was clean. I had a great experience!
RR
Ramanty
Feb 16, 2026
5.0
Very good food and fast service. The chicken was hot and tasty. Staff was friendly and helpful. The place was clean. I had a great experience!
RR
Romiyo Reji
Feb 13, 2026
5.0
The KFC at lakeshore is a good spot for a quick meal. chicken was fresh, tasty, and service was fast. Nice option when you’re craving some comfort food.
JM
Julie McLaren
Feb 2, 2026
1.0
3 people standing around and they won't take your order, make you order from a machine. If i wanted to order from a machine I could have stayed home and ordered online.