Subway

3.9
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Niagara-on-The-Lake Subway® Restaurant at 242 Mary Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
242 Mary Street, Niagara-on-The-Lake, ON
L0S 1J0, Canada

Hours

Reviews

3.9
210 reviews
5 stars
104
4 stars
42
3 stars
31
2 stars
6
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Cleanliness

Inconsistent cleanliness; some customers noted a clean environment, while others reported dirty tables and unsanitary conditions.

Food Quality

Food quality varied; some enjoyed fresh and delicious subs, while others experienced issues with stale bread and improper food handling.

Service Speed

Service speed was a common concern, with many customers reporting slow service and long wait times.

Staff Training

Several reviews indicated a need for better staff training, particularly in food preparation and customer interaction.
  • SK
    Somaan Ahmad Khan
    Nov 17, 2025
    5.0
    Excellent and quick service
  • NS
    Navv sandhu Navv sandhu
    Nov 14, 2025
    5.0
    Manita provided good service. She made sub with love.
  • DS
    Dipanshu Sharma
    Sep 28, 2025
    5.0
    I went to this subay this morning. I have ordered few subs and they were so delicious and sumit and satbir served me and they were so nyc to me. And store was so clean. Thankyou bro good customer service.
  • SK
    Sandeep Kaur
    Sep 27, 2025
    1.0
    Worse customer service, there were flies on the food even on my sub. When I told the guy he tried flew away the fly with his hand and continued to make the order like nothing happened. Worst subway I have ever seen. All the tables were dirty.
  • HS
    Harmeet Singh
    Sep 27, 2025
    1.0
    Every table was dirty. There are house fly and fruit flies all over subs and dressing areas. Staff is confused. What a shame for subway 🙌

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Niagara-on-The-Lake?

Subway is located at 242 Mary Street, Suite 6, Niagara-on-The-Lake, ON, L0S 1J0, Canada.

What are the opening hours of the Subway at 242 Mary Street?

The Subway at 242 Mary Street is open Monday to Friday from 8:00 AM to 10:00 PM, and Saturday and Sunday from 9:00 AM to 10:00 PM.