Subway

3.9
299 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Niagara Falls Subway® Restaurant at 5685 Falls Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5685 Falls Avenue, Niagara Falls, ON
L2E 6W7, Canada

Hours

Reviews

3.9
299 reviews
5 stars
193
4 stars
16
3 stars
16
2 stars
6
1 star
68

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, attentive, and providing excellent service.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and taste.

Service Consistency

There were mixed reviews regarding service consistency, with some customers experiencing great service while others faced unprofessional behavior.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that the costs were too high for the food offered.
  • KK
    Kendra Keels
    Jan 3, 2026
    4.0
    I had to grab some food to take back to the hotel. I got a tuna sub and grabbed a new protein bowl for my husband. I asked Simran if the bowl was gluten free he is a celiac. She wasn’t sure through a quick chat we figured out with the rotisserie chicken it should be. Simran was also very helpful because my husband hadn’t answered my text before I placed my order. She held my sub until she could do his order while also serving other customers. She was very accommodating.
  • SS
    Sandhya
    Jan 1, 2026
    5.0
    My friend and me were provided excellent customer service at Subway by Sweety. She was polite, attentive, and ensured my order was prepared correctly. Her professionalism made the experience pleasant.
  • CC
    CAY
    Jan 1, 2026
    1.0
    Yesterday, we paid for 5 hotdogs, expecting an hotdog to be atleast 7 dollars. Wrong, it was 11 dollars, we had to pay more than 80 dollars total just to eat hotdogs. they need to change their prices, it was not even worth it slightly.
  • SA
    Sara Ana
    Dec 28, 2025
    5.0
    Jasmeen was very sweet, what a nice young lady. Great service and had a beautiful smile on her face. Was really great to get her service 🤩
  • KC
    Kavya Chaudhari
    Dec 26, 2025
    5.0
    I went there yesterday and didn’t wanted a sub with petty in it so there was a girl named laksha who helped me she was very sweet and served a delicious sub .

Frequently Asked Questions About Subway

What are the operating hours for Subway at 5685 Falls Avenue in Niagara Falls?

Subway is open from 10:00 AM to 9:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday through Sunday.

What types of meals does the Subway at 5685 Falls Avenue serve?

This Subway location serves lunch and dinner meals.