Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Niagara Falls Subway® Restaurant at 5685 Falls Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the staff for being friendly, attentive, and providing excellent service.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and taste.
Service Consistency
There were mixed reviews regarding service consistency, with some customers experiencing great service while others faced unprofessional behavior.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the costs were too high for the food offered.
KK
Kendra Keels
Jan 3, 2026
4.0
I had to grab some food to take back to the hotel. I got a tuna sub and grabbed a new protein bowl for my husband. I asked Simran if the bowl was gluten free he is a celiac. She wasn’t sure through a quick chat we figured out with the rotisserie chicken it should be. Simran was also very helpful because my husband hadn’t answered my text before I placed my order. She held my sub until she could do his order while also serving other customers. She was very accommodating.
SS
Sandhya
Jan 1, 2026
5.0
My friend and me were provided excellent customer service at Subway by Sweety. She was polite, attentive, and ensured my order was prepared correctly. Her professionalism made the experience pleasant.
CC
CAY
Jan 1, 2026
1.0
Yesterday, we paid for 5 hotdogs, expecting an hotdog to be atleast 7 dollars. Wrong, it was 11 dollars, we had to pay more than 80 dollars total just to eat hotdogs. they need to change their prices, it was not even worth it slightly.
SA
Sara Ana
Dec 28, 2025
5.0
Jasmeen was very sweet, what a nice young lady. Great service and had a beautiful smile on her face. Was really great to get her service 🤩
KC
Kavya Chaudhari
Dec 26, 2025
5.0
I went there yesterday and didn’t wanted a sub with petty in it so there was a girl named laksha who helped me she was very sweet and served a delicious sub .
What are the operating hours for Subway at 5685 Falls Avenue in Niagara Falls?
Subway is open from 10:00 AM to 9:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday through Sunday.
What types of meals does the Subway at 5685 Falls Avenue serve?
This Subway location serves lunch and dinner meals.
Does the Subway restaurant offer dine-in service?
Yes, this Subway restaurant serves dine-in customers.
What payment methods are accepted at the Subway on Falls Avenue?
The Subway accepts American Express, Discover, MasterCard, and Visa.
Can I order Subway sandwiches for catering at the Niagara Falls location?
This Subway location does not currently offer catering services.
Where can I find the menu for the Subway restaurant on Falls Avenue?
The menu is available online at https://www.subway.com/en-CA/MenuNutrition/Menu.
What are some nearby places I can visit after dining at Subway on Falls Avenue?
After your meal, you can visit nearby attractions like the Fallsview Indoor Waterpark or Hershey's Chocolate World for family-friendly fun.
Are there other dining options near this Subway in Niagara Falls?
Yes, nearby dining options include Lucky's Steakhouse and Hard Rock Cafe Niagara Falls Canada, offering diverse cuisine choices.
Is the Subway on Falls Avenue close to hotels for convenient dining?
Yes, it is near hotels such as The Brock Niagara Falls Fallsview and Crowne Plaza Niagara Falls-Fallsview, making it convenient for hotel guests to dine.
What are the ordering options available at Subway in Niagara Falls?
You can order quickly and easily via the Subway app or online, choose convenient delivery, dine in the restaurant, or pick up curbside.