Subway

3.4
323 reviews
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Business Details

5846 Drumond Rd, Niagara Falls, ON
L2G 4L5, Canada
(905) 371-2222
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Niagara Falls Subway® Restaurant at 5846 Drumond Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5846 Drumond Rd, Niagara Falls, ON
L2G 4L5, Canada

Hours

Reviews

3.4
323 reviews
5 stars
122
4 stars
70
3 stars
37
2 stars
14
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling ignored or disrespected during their visits.

Food Quality

Several customers reported issues with food quality, including stale bread, insufficient toppings, and poorly made sandwiches.

Service Speed

Many customers experienced long wait times and slow service, often due to understaffing or inefficient staff.

Cleanliness

While some reviews noted cleanliness, others pointed out dirty conditions and broken facilities, indicating inconsistency in maintenance.
  • AB
    Alysha Baker
    Dec 29, 2025
    1.0
    The woman working wasn’t welcoming at all, didn’t even smile once, and was very rude. She was impatient with my boyfriend and I and we felt like we were not wanted there and very much rushed out.
  • MN
    Mehak Nehal
    Dec 2, 2025
    1.0
    waste of time to go there. No one cares about you…
  • PK
    Pushpinder Kaur
    Dec 2, 2025
    1.0
    Today I went this location and there is a man works around 4pm and I was standing around there from 10-12 minutes and he is serving other people first, even I stood there from a lot of time. I didn’t get my food while he gives me disrespect overthere in front of 4 people. He is still ignoring me. And then I leave and he never ask me anything…. Which is too careless and disrespect.
  • FF
    flywithai
    Nov 1, 2025
    2.0
    What was with the rush? I came into the store to order two subs, one for myself and one for my father, but i only managed to order one sandwich because the sandwich artists were rushing! I was so upset by the customer service I just ended up purchasing the one sandwich and leaving because I was so flustered by how rushed they seemed. At the time of my order there was only four people in the store, one sitting down, myself, and a mother and daughter so there was no need to rush the order, on the customers end it feels really crappy!! I’m more upset over the way I was treated vs not receiving my food. I’ve been coming to this specific location for a long time but I’m not sure I will return.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5846 Drumond Rd, Drummond Heights Plaza, Niagara Falls, ON, L2G 4L5, Canada.

What are the opening hours of the Subway at Drummond Heights Plaza?

The Subway is open Monday to Tuesday from 9:00 AM to 10:00 PM, Wednesday to Saturday from 9:00 AM to midnight, and Sunday from 9:00 AM to 10:00 PM.