Subway

3.7
487 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Niagara Falls Subway® Restaurant at 5765 Victoria Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5765 Victoria Ave, Niagara Falls, ON
L2G 3L6, Canada

Hours

Reviews

3.7
487 reviews
5 stars
222
4 stars
87
3 stars
68
2 stars
25
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised staff for being friendly and attentive, others reported rude behavior and poor management.

Food Freshness

Several customers noted issues with food freshness, including stale bread and old ingredients, leading to dissatisfaction with their meals.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in the bathrooms, which were described as unsanitary and poorly maintained.

Order Accuracy

There were complaints about incorrect orders and inadequate responses from staff when issues arose, contributing to negative dining experiences.

Value for Money

Customers expressed concerns about high prices relative to the quality and quantity of food received, feeling that they did not get good value for their money.
  • DS
    Diljot singh
    1 day ago
    5.0
    Picked up a sub 12 inch at 3am … never had this good teriyaki chicken… it was super soft and juicy and it was served by SIMRAT… such a nice service given
  • MK
    MANPREET KAUR
    3 days ago
    5.0
    I visited this Subway to eat inside, and I had a really good experience. Simer made my sandwich, and she was very polite and welcoming from the moment I walked in. She took her time to ask what I liked, helped me choose the toppings, and made sure everything was fresh and prepared just right. The sandwich tasted great because she paid attention to every detail—perfect amount of veggies, sauces, and neatly made. The dine-in area was also clean, comfortable, and well-organized. I felt relaxed eating there, and the atmosphere was nice. Overall, Simer made the whole visit enjoyable with her friendly attitude and excellent service. I truly appreciated how she made sure I had everything I needed.
  • DS
    Diljot Singh
    3 days ago
    5.0
    I recently visited the Subway at 5765 Victoria Ave in Niagara Falls, and I had an amazing experience thanks to Simer, the Sandwich Artist who helped me. She was incredibly friendly, patient, and attentive while making my order. Simer prepared my sandwich with great care, perfect portions, and a big smile the whole time. She asked all the right questions, made sure everything was exactly how I wanted it, and her customer service truly stood out. The store was clean, well-organized, and the service felt fast and welcoming. If you’re visiting this location, I definitely recommend getting your sandwich made by Simer. she makes the experience extra good!
  • KK
    Khushal
    Nov 16, 2025
    5.0
    Just grabbed four footlongs at the Subway near Niagara Falls, and trust me — this place delivers. Our server, Simar, deserves a special shoutout. She was super friendly, quick, and made every single sandwich with perfect precision. Fresh veggies, perfect layering, flavours on point — everything tasted way better than your regular Subway. The service was smooth, the vibe was great, and the food? Straight-up elite. If you’re in Niagara Falls and craving something satisfying, ask for Simar. She knows what she’s doing.
  • CG
    Coolboy Gorv
    Nov 5, 2025
    5.0
    Today, I met a talented sandwich artist at Subway named Arsh. She crafted my sandwich so well that I felt compelled to write about her. She was very kind, clean, and attentive to hygiene, following all safety measures to prevent contamination. Eating her sandwich made me genuinely happy. I hope her supervisors notice her hard work. Subway is fortunate to have her. Wishing her and Subway all the best.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway is located at 5765 Victoria Ave, Niagara Falls, ON, L2G 3L6, Canada.

What are the operating hours of this Subway location?

The Subway is open Monday to Thursday from 9:00 AM to 2:00 AM, Friday and Saturday from 9:00 AM to 4:00 AM, and Sunday from 9:00 AM to 3:00 AM.