Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Niagara Falls Subway® Restaurant at 5765 Victoria Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed; while some praised staff for being friendly and attentive, others reported rude behavior and poor management.
Food Freshness
Several customers noted issues with food freshness, including stale bread and old ingredients, leading to dissatisfaction with their meals.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly in the bathrooms, which were described as unsanitary and poorly maintained.
Order Accuracy
There were complaints about incorrect orders and inadequate responses from staff when issues arose, contributing to negative dining experiences.
Value for Money
Customers expressed concerns about high prices relative to the quality and quantity of food received, feeling that they did not get good value for their money.
DS
Diljot singh
1 day ago
5.0
Picked up a sub 12 inch at 3am … never had this good teriyaki chicken… it was super soft and juicy and it was served by SIMRAT… such a nice service given
MK
MANPREET KAUR
3 days ago
5.0
I visited this Subway to eat inside, and I had a really good experience. Simer made my sandwich, and she was very polite and welcoming from the moment I walked in. She took her time to ask what I liked, helped me choose the toppings, and made sure everything was fresh and prepared just right.
The sandwich tasted great because she paid attention to every detail—perfect amount of veggies, sauces, and neatly made.
The dine-in area was also clean, comfortable, and well-organized. I felt relaxed eating there, and the atmosphere was nice.
Overall, Simer made the whole visit enjoyable with her friendly attitude and excellent service. I truly appreciated how she made sure I had everything I needed.
DS
Diljot Singh
3 days ago
5.0
I recently visited the Subway at 5765 Victoria Ave in Niagara Falls, and I had an amazing experience thanks to Simer, the Sandwich Artist who helped me. She was incredibly friendly, patient, and attentive while making my order.
Simer prepared my sandwich with great care, perfect portions, and a big smile the whole time. She asked all the right questions, made sure everything was exactly how I wanted it, and her customer service truly stood out.
The store was clean, well-organized, and the service felt fast and welcoming.
If you’re visiting this location, I definitely recommend getting your sandwich made by Simer. she makes the experience extra good!
KK
Khushal
Nov 16, 2025
5.0
Just grabbed four footlongs at the Subway near Niagara Falls, and trust me — this place delivers. Our server, Simar, deserves a special shoutout. She was super friendly, quick, and made every single sandwich with perfect precision. Fresh veggies, perfect layering, flavours on point — everything tasted way better than your regular Subway.
The service was smooth, the vibe was great, and the food? Straight-up elite.
If you’re in Niagara Falls and craving something satisfying, ask for Simar. She knows what she’s doing.
CG
Coolboy Gorv
Nov 5, 2025
5.0
Today, I met a talented sandwich artist at Subway named Arsh. She crafted my sandwich so well that I felt compelled to write about her.
She was very kind, clean, and attentive to hygiene, following all safety measures to prevent contamination.
Eating her sandwich made me genuinely happy. I hope her supervisors notice her hard work.
Subway is fortunate to have her.
Wishing her and Subway all the best.