A fast casual restaurant that offers delicious updated comfort food and all things melted. Choose from our signature grilled cheeses, burgers, philly cheese steaks and unique poutines, all made with fresh quality ingredients and served in a urban chic environment. Vegan and gluten-free menu options. Meltwich Niagara Falls is 100% Canadian and locally owned and operated
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.