Multiple reviews highlighted issues with dirty bathrooms and unclean dining areas, with some describing the conditions as disgusting.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor handling of orders.
Order Accuracy
Several customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.
Convenience
The location is noted for its convenience, especially for travelers, but long wait times and service delays were also mentioned.
Food Quality
Feedback on food quality was mixed, with some enjoying specific items while others complained about stale or poorly prepared food.
JM
Janet Moye
Jan 5, 2026
1.0
This was the worst experience I have ever encountered with fast food. We were up in Canada and just wanted to stop for a quick, a snack. And it was the worst mistake ever. They were the worst possible place. I have ever experienced staff was rude unprofessional, and it was, and overall that experience
RS
Raj Sinha
Jan 1, 2026
5.0
This McDonald’s has become our go-to quick stop before exiting Niagara Falls. Almost every time we’re heading back, we take a short break here to grab coffee, use the washroom, and pick up some quick food—and it consistently delivers on convenience.
Vegetarian-friendly options are available, including items like Veg burgers, hash browns, fries, coffee, and desserts, which makes it convenient for vegetarian travelers as well. While the choices are limited compared to non-veg items, it still works well for a quick vegetarian meal or snack during a road break.
The place is neat, clean, and well-maintained, including the washrooms, which is a big plus when you’re travelling with family. Despite the New Year’s evening rush, the staff were polite, calm, cooperative, and well-managed, which really stood out. Orders were handled smoothly, and there was no unnecessary chaos or impatience.
Parking is easy, service is quick, and the location is perfect for a final pause before the highway. Overall, a reliable, stress-free stop for coffee, food, and a breather—especially after a long day in Niagara.
BB
Brent
Jan 1, 2026
1.0
Just an awful McDonald's. Ordered sausage McMuffin meal they gave me fries instead of a hashbrown. And zero ketchup. Went in to get ketchup and had to stay in line for 5 min. Do not go
TG
Tanvi Goel
Dec 23, 2025
1.0
I was visiting Niagara and I ordered a veggie combo meal from drive through and they passed me chicken burger and we were now on highway and we called them and asked them what they did and she said we can’t do anything now ! We don’t eat chicken and our money is now wasted, poor service!
CS
Celina Saddleback
Dec 13, 2025
5.0
Excellent service 👏🏼 manager made certain her employees meals were ordered and made before guests were so that they were able to take thier breaks in a timely manner. I was impressed with her duty to make certain of that. Kudos to the manager that was working there on Decemeber 13th at around 8pm. Keep up the good work. I say this because I'm well aware of how hard the employees here work and the lack of respect other locations have for their employees. My family and friends will be attending this location again and again and again. The store was clean the service was fast and the atmosphere felt wonderful 👌🏽 10/10 would recommend 👌🏽
What are the operating hours of McDonald's at 5486 Stanley Avenue, Niagara Falls?
This McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this location.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, the drive-through is open 24 hours a day, seven days a week.
What meal times are served at this McDonald's?
Breakfast, lunch, and dinner are all served at this location.
What payment methods are accepted at McDonald's on Stanley Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have options for families and children?
Yes, it welcomes families, has a children's menu, and serves dine-in customers.
Can I order McDonald's food for pickup at this location?
Yes, in-store pickup and delivery services are available here.
What nearby public transit can help me reach McDonald's at 5486 Stanley Avenue?
You can use GO Transit - Niagara Falls (Hwy 420 & Stanley) bus station, which is close by to help you get to McDonald's.
Are there any nearby hotels where I can stay when visiting McDonald's at this location?
Yes, nearby hotels include Canadian Niagara Hotels, The Glengate Hotel and Suites, Sharp Motel, Stardust Inn, Grewals Inn and Suites, and 7 Nights Stay.
What shopping options are near McDonald's on Stanley Avenue?
Nearby shopping includes Niagara Falls Outlet, Lapennaco Liquidation Super Centre, and LaPennaCo flea market.