Multiple customers reported serious hygiene concerns, including staff not wearing gloves while handling food and unsanitary conditions in the dining area.
Service Quality
There were numerous complaints about rude and unprofessional staff, slow service, and incorrect orders, leading to a negative customer experience.
Food Quality
Customers frequently mentioned cold, overcooked, or poorly prepared food, with some expressing concerns about food safety.
Positive Staff Interactions
Despite the negative feedback, some reviews highlighted friendly and helpful staff members who provided good service.
VJ
Vaani Jestin
Feb 19, 2026
1.0
The store tables wasn't clean and it was wet. Humble suggestion to staff to use gloves when handling food.Thanks✌️
VM
varsha miller
Jan 21, 2026
1.0
The one inside walmart the staffs are serving without gloves.For hygiene purposes how clean is that when the staff is using the till and serving the customers at the same time.
AM
Ali binali Mohamed
Jan 4, 2026
2.0
I am a customer in mcdonald . I wanna inform you that the young laddy was working last night and this morning the mcdonald inside walmart.
i saw her many times she behaves with the custumers a bad way talks to custumers routly with angryly and lates the order .
so i wanna tell you that that laddy not deserve to serve a customer
SV
Sandra Visser
Jan 2, 2026
3.0
No counter service
Very slow to take or make orders
Cold food not tasty
What are the opening hours of McDonald's at 7481 Oakwood Drive, Niagara Falls?
McDonald's at 7481 Oakwood Drive is open Monday to Saturday from 7:00 AM to 11:00 PM and Sunday from 7:00 AM to 10:00 PM.
Does this McDonald's location have a drive-through service?
No, this McDonald's does not offer drive-through service.
Can I order food for pickup or delivery from this McDonald's?
Yes, McDonald's offers in-store pickup and delivery services.
What payment options are accepted at McDonald's on Oakwood Drive?
This McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this McDonald's serve breakfast?
No, this McDonald's does not serve breakfast but serves lunch and dinner meals.
What is the attire recommended when visiting this McDonald's?
The recommended attire is casual.
Where exactly is McDonald's located in Niagara Falls?
McDonald's is located at 7481 Oakwood Drive, Niagara Falls, ON, postal code L2E 6S5, Canada.
Are there any Walmart locations near this McDonald's?
Yes, Walmart Canada and Walmart Niagara Falls Ontario superstore are near this McDonald's, useful for combined shopping and dining trips.
What other food options are available near McDonald's at Oakwood Drive?
Nearby food options include Subway and Tim Hortons, which offer sandwich and coffee shop experiences respectively.
Are there any health or medical facilities near McDonald's on Oakwood Drive?
Yes, The Clinic at Walmart and Niagara Walk In Clinic at Walmart are nearby for convenient access to medical services.
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