McDonald's

3.2
708 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
7275 Oakwood Dr, NIAGARA FALLS, ON
L2E 6S5, Canada

Hours

Reviews

3.2
708 reviews
5 stars
279
4 stars
101
3 stars
69
2 stars
33
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during night shifts.

Food Quality

There were numerous complaints about the food being stale, improperly prepared, or served cold, with some customers finding foreign objects in their meals.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and overflowing garbage.

Inconsistent Experience

Customers noted that experiences varied widely, with some praising friendly staff and fresh food, while others reported frequent mistakes and poor service.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived decreases in food quality and portion sizes.
  • LM
    Lynn Marie
    Nov 14, 2025
    1.0
    We had terrible customer service during our visit. Our order wasn’t made correctly, and we ended up waiting in line for about 15 minutes just to get our food. We were told that the dips we ordered were already put in the kids Happy Meals, but when we got out to our car, the dips were missing or incorrect. We then had to go back inside and wait again just to get what we originally paid for. Not one of the people serving us were wearing hairnet or gloves, which is very unsanitary. Overall, it was frustrating and disappointing, especially after already waiting so long. Definitely not the experience we expect from McDonald’s.
  • JT
    Judith Turner
    Nov 11, 2025
    5.0
    Good place or a quick food stop and always excellent coffee.
  • HC
    Heather Cortes
    Nov 8, 2025
    5.0
    Great spot to stop for familiar food for the kids
  • CH
    Celine Ho
    Oct 17, 2025
    5.0
    The best McDonald in Canada Thanks you
  • VM
    Vikrant Maan
    Oct 4, 2025
    5.0
    Best MC D to go to once i was craving for the vanilla cone and the staff was honest and they gave me the cone but it was melted a little but it did the job and the difference was just the other MCD would have just told me that there machine was down or any other excuse and my craving could had been destroyed

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7275 Oakwood Dr, Niagara Falls?

McDonald's at 7275 Oakwood Dr is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, delivery is available 24/7 at this location.