McDonald's

3.6
3490 reviews
Drive Thru McDelivery
Get DirectionsCallWebsite

Business Details

6348 Lundys Lane, NIAGARA FALLS, ON
L2G 1T6, Canada
(905) 356-8591
https://www.mcdonalds.com/ca
GoogleFacebook

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
6348 Lundys Lane, NIAGARA FALLS, ON
L2G 1T6, Canada

Hours

Reviews

3.6
3,490 reviews
5 stars
1,254
4 stars
823
3 stars
637
2 stars
254
1 star
522

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned cold, undercooked, or improperly prepared food, leading to dissatisfaction.

Cleanliness Concerns

Customers expressed concerns about the cleanliness of the restaurant and restrooms, with some describing them as dirty and unsanitary.

Pricing Complaints

Many customers felt that the prices were too high for the portion sizes and quality of food received.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • BC
    Brody Cain
    Dec 28, 2025
    1.0
    I got some Fry's and drove back to my home town in the u.s Arizona and it was cold, mushy, and frail
  • TT
    twinkle
    Dec 21, 2025
    1.0
    Today I odered meal and individual one spicy chicken burger. through uber eats even i didnot recieve any spoon to eat poutine and any straw to drink cold drink and funny is that i didnt recieve burger how careless macdy is too muchh đŸ˜©
  • AC
    Angela Campagiorni
    Dec 16, 2025
    5.0
    The manager was so helpful when the app was confusing. And gave me a nice compliment that made my day!!! Thank you 😊
  • RS
    rene shelly
    Nov 29, 2025
    1.0
    $30 for 2 big mac meals with LG fries. Absolutely ridiculous. Big macs are so small now I wouldn't even call it a kids burger. Mc Donald's you have lost me as a customer forever. You keep raising pri es and making everything smaller. Completely disgusting for all your customers. So after 50 yrs as a customer im sorry but im done. Good bye .
  • MS
    Mark Stanley
    Nov 28, 2025
    1.0
    This has to be the worst customer service of any McDonald’s. I get coffee at least twice a day from McDonald’s. I have been in Niagara for two weeks for business and now for personal and the manager working in the morning has to be the most unfriendly, ignorant worker I have ever seen. They missed a hash brown in my to go order. I was scowled at when I mentioned it and it was thrown in the bag and just walked away with no apology. I return to my hotel next door to see I got 2 knives instead of a knife and fork for my child’s meal, no butter and no condiments which they charge (60 cents per pouch of mayo) for to again get a dirty look and say “is there anything else I can get you?” By this point I am just annoyed at the lack of customer service shown here. Didn’t even bother coming back for a straw for my 5 year olds Apple juice as I didn’t want to get the dirty looks and scowls again! This woman needs a trip back to hamburger U or maybe even a trip to just elementary school to learn how to talk to people. Multiple times over my 2 weeks here have I seen her be rude to people.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6348 Lundys Lane?

McDonald's at 6348 Lundys Lane is open 24 hours every day of the week.

During what hours is delivery available at this McDonald's location?

Delivery is available 24/7 every day at this McDonald's.