McDonald's

3.5
1888 reviews
Drive Thru McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
6161 Thorold Stone Road, Niagara Falls, ON
L2J 1A4, Canada

Hours

Reviews

3.5
1,888 reviews
5 stars
691
4 stars
399
3 stars
316
2 stars
154
1 star
328

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or missing items in their orders.

Customer Service

Mixed feedback on staff behavior; some praised friendly service while others experienced rudeness and unprofessionalism.

Food Quality

Customers noted inconsistent food quality, with complaints about cold or poorly prepared items.

Speed of Service

Drive-thru and order wait times were often criticized for being slow.

Cleanliness

Some reviews highlighted cleanliness issues within the restaurant.
  • KH
    Karen Harsini
    Jan 2, 2026
    4.0
    It's pretty good but just not the quality I recommend somewhere else
  • JA
    Jay-Z Ar
    Jan 2, 2026
    1.0
    It's a dumb everytime in there. Slow and repetitive made .y basically sandwich wrong and other day got certain lettuce it. Was. A pitch $4.00 and get like $2.00 dont recommended going to this McDonald's unless tske and ho
  • AM
    Alex Marr
    Dec 8, 2025
    5.0
    I came here through the drive through after spending a week in the St. Catharines paediatric ward after my daughter was admitted with influenza, I barely ate, when we were discharged I stopped at my uncle so he could check my van then went through the drive through to grab a coffee and a plain sausage McMuffin, no egg or cheese, my card kept declining and I apologize, about to leave sort of sad because I was so hungry, they paid for it and just gave it to me…I think that was the nicest thing anyone has don’t for me in a very long time and I truly couldn’t be more thankful. They really lifted me up when my spirits were down…thank you so much to thorold stone road, you feed a tired, stressed out and hungry mama
  • GP
    grace_ plowright
    Nov 29, 2025
    1.0
    I never had a problem with this location before,but today,I ordered three mcdouble burgers one with JUST ketchup,and they gave me all with cheese,and we drove back up to the window,and told the manager the problem,and they immediately gave us attitude,and told us that a mcdouble burger always comes with cheese,and was very rude about it,and made us give the messed up burger back,to get a remade one,and then throwed the bag at us through the window,and slammed the window shut,yelling,”you’re no longer welcome here” the name was Jordon,and fyi,you can’t throw things at customers,pretty sure that’s against policy,hope the worker gets fired.
  • KE
    Karen Eales
    Nov 28, 2025
    1.0
    Went to store on thorold stone road i was 2 cars behind a lady that I work with asking why for the first time we couldn't order ..when we approached..a lady asks are u collecting points...then all of a sudden you here this..screaming of the word Bye to the lady...I left...we have always ordered from this store at the same time in the am...now between 3 and 4 we are not allowed to order...so we will choose another business to attend too and let them know about the screaming lady at 330 am....

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6161 Thorold Stone Road?

McDonald's at 6161 Thorold Stone Road operates 24 hours a day, every day of the week.

When is the drive-through service available at this McDonald's?

The drive-through is open 24/7, seven days a week.