Business Details
About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.2
575 reviews
5 stars
220
4 stars
92
3 stars
46
2 stars
42
1 star
175
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being fresh, hot, and flavorful, particularly the chicken and sides.
Customer Service
While some reviews highlighted excellent and friendly service, others reported rude behavior and poor customer interactions.
Cleanliness
Several customers noted cleanliness issues, particularly with the dining area and restrooms, which detracted from their experience.
Order Accuracy
There were mixed reviews regarding order accuracy, with some customers receiving incorrect items or missing components.
Service Speed
Customers experienced varied wait times, with some reporting quick service while others faced significant delays.
- PKPranaav KumarJan 4, 20265.0I've been coming to this KFC for a long time, and my experience has always been good. Every visit I've had here has been professional and friendly. The team greets you, they doublecheck the order, and if there's ever a small issue, they fix it right away without attitude.
- SRsingh rathoreJan 4, 20265.0Best KFC in Niagara Falls. The staff always do their best to serve fresh food to every customer. Last week I was in the store, and honestly, most of the customers coming to this location seem to have no patience or common sense. Many of them expect their chicken to be ready in two minutes, as if it's instant noodles, and some even act like they want a whole chicken as one piece. I guess some people do this just to try getting free food from KFC, similar to those old pizza ads saying "if it's not delivered on time, it's free." When the food took a bit longer, a few customers actually asked for two extra pieces for free, as if KFC had started a "free food for waiting" service. I couldn't stop laughing when all this happened right in front of me. However my food was fresh and excellent.
- RSRamanpreet SinghJan 4, 20265.0Great experience at KFC! The chicken was fresh, hot, and full of flavor. Crispy on the outside and juicy inside, just how KFC should be. Staff was friendly and the service was quick. Definitely a good place to satisfy fried chicken cravings. Will visit again
- YGYuvraj GillJan 4, 20265.0Great experience overall. The food was well-prepared, served hot, and had excellent taste. The fried chicken stood out for its crispiness and flavor. Would recommend to others.
- DMDiane MaksonDec 30, 20253.0They will only help you at the counter if you have cash or a coupon. I couldn’t get a receipt without my phone on the kiosk without giving more personal info.
Frequently Asked Questions About KFC
What are the operating hours of KFC on weekdays?
KFC is open from 10:30 AM to 11:00 PM from Monday to Friday.
Where is the KFC located in Niagara Falls?
KFC is located at 4737-4771 Dorchester Road, Niagara Falls, ON, L2E 7H9, Canada.
Can I order Halal food at this KFC location?
Yes, this KFC location is listed as a Halal restaurant, offering Halal food options.
Is KFC in Niagara Falls available for meal delivery?
Yes, this KFC location offers meal delivery services.
How can I contact KFC in Niagara Falls by phone?
You can reach KFC at +1 905-228-2939.
What types of cuisine does KFC in Niagara Falls serve?
KFC specializes in fast food, particularly chicken dishes.
What is the official website for this KFC location?
The official website is http://kfc.ca, where you can find more information and order online.
Are there any dental clinics near KFC on Dorchester Road?
Yes, Niagara Falls Dental Clinic is located nearby and provides dental and cosmetic dental services.
What bar and grill restaurant is close to KFC on Dorchester Road?
Red Rocks, a bar and grill restaurant, is near KFC and is a great place to visit before or after your meal.
Which grocery stores are in the vicinity of KFC on Dorchester Road?
Della Terra | Fresh Olive Oil & Balsamic Tasting Bar and Foodland are nearby grocery stores you can visit when in the area.