Business Details
About
Fast Food RestaurantRestaurantChicken Restaurant
Location
Hours
Reviews
3.3
570 reviews
5 stars
222
4 stars
91
3 stars
45
2 stars
42
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting positive interactions and quick service.
Food Quality
Overall, the food was frequently described as fresh, hot, and delicious, with specific mentions of crispy chicken and well-prepared sides.
Cleanliness
While some reviews noted cleanliness and a well-maintained environment, there were also complaints about unsanitary conditions in certain areas.
Order Accuracy
Several customers reported issues with order accuracy, including missing items and incorrect substitutions, leading to dissatisfaction.
Negative Experiences
A few reviews highlighted instances of rude staff and poor customer service, which negatively impacted the overall experience for those customers.
- BXBushido Xzero6 days ago2.0I went in there to order a meal, the woman took over 10 minutes to even address me even though the restaurant was empty, and then I left because I could not stand the smell of rotten mold anymore. Eating here is dangerous, reported to health department.
- APAnmol PreetNov 14, 20251.0Very bad experience. Behaviour was so rude they didn't know how to handle customers. Garbage food.
- DPDeanna PerryNov 13, 20251.0The restaurant smells like straight up vomit. The staff member said it's from the drink machine that's broken and leaking but there's no reason it should smell that badly and not be cleaned up. Disgusting doesn't make you want to eat food from here. Edit to add reading other reviews sounds like this issue has been going on for about a week? That's unacceptable from a restaurant I won't be going back and honestly debating calling the health inspector if they're not cleaning that up what else isn't clean?
- MMMargo MorganNov 11, 20252.0I was at the Dorchester store in Niagara falls. My order took 20 minutes and they weren't really busy. I went in the store and the pop machine was leaking and water all over the floor. Lady beside me said it was there last week as well. With supper time they would have chicken ready. Don't think I will be back
- DDDan DoctorNov 7, 20251.0Stepped in the restaurant in almost threw up from the disgusting foul smell, like a combination of somebody defecated in there and then vomited after. Ordered an online delivery order was told to be ready for 5:45 waited till 6:15 to be safe and still had to wait when I got there from my order.
Frequently Asked Questions About KFC
What are the operating hours of KFC on weekdays?
KFC is open from 10:30 AM to 11:00 PM from Monday to Friday.
Where is the KFC located in Niagara Falls?
KFC is located at 4737-4771 Dorchester Road, Niagara Falls, ON, L2E 7H9, Canada.
Can I order Halal food at this KFC location?
Yes, this KFC location is listed as a Halal restaurant, offering Halal food options.
Is KFC in Niagara Falls available for meal delivery?
Yes, this KFC location offers meal delivery services.
How can I contact KFC in Niagara Falls by phone?
You can reach KFC at +1 905-228-2939.
What types of cuisine does KFC in Niagara Falls serve?
KFC specializes in fast food, particularly chicken dishes.
What is the official website for this KFC location?
The official website is http://kfc.ca, where you can find more information and order online.
Are there any dental clinics near KFC on Dorchester Road?
Yes, Niagara Falls Dental Clinic is located nearby and provides dental and cosmetic dental services.
What bar and grill restaurant is close to KFC on Dorchester Road?
Red Rocks, a bar and grill restaurant, is near KFC and is a great place to visit before or after your meal.
Which grocery stores are in the vicinity of KFC on Dorchester Road?
Della Terra | Fresh Olive Oil & Balsamic Tasting Bar and Foodland are nearby grocery stores you can visit when in the area.