Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
480 reviews
5 stars
281
4 stars
101
3 stars
31
2 stars
18
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and order mistakes.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty tables and unsanitary conditions.
Product Quality
There are frequent complaints about the quality and accuracy of food orders, particularly with desserts like Blizzards and cakes.
Staffing Issues
Many customers noted that the location is often understaffed, leading to long wait times and poor service.
Customer Experience
Overall, customer experiences vary widely, with some enjoying their visits while others express significant dissatisfaction.
- HCHolly ChatelainJan 3, 20261.0Hours say that they close at 10pm but apparently dining room closes earlier (we were there at 8:30pm). Either that’s a really stupid rule or worker didn’t want to reclean. Also got our order wrong. Do not recommend
- RHR HoyDec 1, 20255.0We used our coupon to get blizzards to officially welcome winter. 😆
- ASAjay SinghNov 20, 20255.0A boy in black turban made this marvellous shake its ultimate i really love it and he was very friendly in nature nice customer service. I really appreciate him
- CAClaudia AyalaOct 18, 20255.0Lindo
- BZBrandon ZSep 20, 20251.0Must be brown owned and operated now. Constant mistakes and they cheap out on ingredients that should come on certain desserts…case and point Pumpkin Blizzard… always a fight to get the whipp topping on it!!
Frequently Asked Questions About Dairy Queen (Treat)
What kind of ice cream treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.
Where is Dairy Queen (Treat) located?
It is located at 3509 Portage Road, Niagara Falls, ON, L2J 2K5, Canada.
What are the opening hours of Dairy Queen (Treat)?
The store is open Monday through Thursday and on Saturday and Sunday from 10:00 AM to 10:00 PM, and on Friday from 10:00 AM to 6:00 PM.
What services does Dairy Queen (Treat) provide for families and children?
The location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, seating, outdoor seating, and restrooms for customer convenience.
Can customers order Dairy Queen (Treat)'s products online?
Yes, customers can use mobile ordering and rewards via their website or app. Mobile deals are also available.
How can I contact Dairy Queen (Treat) by phone?
You can call Dairy Queen (Treat) at +1 905-356-7950.
Does Dairy Queen (Treat) have social media pages?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/dairyqueen/ and a Twitter handle @DairyQueen.
Is Dairy Queen (Treat) close to other dining options?
Yes, it is near several restaurants, including Tide and Vine Oyster House (seafood and wine bar), Weko Sushi (Japanese cuisine), Buddy's Pizzeria, and Sana's Grill (Indian restaurant and bar).
What nearby amenities are available to customers visiting Dairy Queen (Treat)?
Nearby amenities include coffee and specialty grocery at Koffee Korner Niagara Falls, financial services such as RBC Royal Bank and mortgage brokers, as well as beauty salons and health services like Philip Anthony's Salon and Kinetix Physiotherapy and Wellness.
How can visitors combine their trip to Dairy Queen (Treat) with other local attractions?
Visitors can enjoy a meal or dessert at Dairy Queen then explore nearby eateries like Tide and Vine Oyster House or Weko Sushi. They can also visit nearby coffee shops such as Koffee Korner Niagara Falls or relax at local spas and beauty salons like Phoenix Nail or Wellness by Melinda.