Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
478 reviews
5 stars
280
4 stars
101
3 stars
31
2 stars
18
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and poor attention to detail, leading to customer dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty tables and improper food handling.
Product Quality
Feedback indicated a decline in food quality, with complaints about poorly made items and insufficient ingredients.
Staffing Issues
Customers expressed concerns about being understaffed, leading to long wait times and overwhelmed employees.
- ASAjay Singh4 days ago5.0A boy in black turban made this marvellous shake its ultimate i really love it and he was very friendly in nature nice customer service. I really appreciate him
- CAClaudia AyalaOct 18, 20255.0Lindo
- BZBrandon ZSep 20, 20251.0Must be brown owned and operated now. Constant mistakes and they cheap out on ingredients that should come on certain desserts…case and point Pumpkin Blizzard… always a fight to get the whipp topping on it!!
- EDEric DickSep 18, 20251.0This franchise location used to be great, but it's progressively getting worse. Orders are constantly mixed up. If you ask for the correction, you're gaslit and told "that's how it's always done". They have some fantastic employees, and some real duds.
- GRGinni ReehalSep 9, 20255.0Great service! The staff at Dairy Queen were super friendly and quick with my order. Everything was fresh and exactly how I wanted it. Always a pleasure to stop by—thanks for the awesome experience!
Frequently Asked Questions About Dairy Queen (Treat)
What kind of ice cream treats does Dairy Queen (Treat) offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes.
Where is Dairy Queen (Treat) located?
It is located at 3509 Portage Road, Niagara Falls, ON, L2J 2K5, Canada.
What are the opening hours of Dairy Queen (Treat)?
The store is open Monday through Thursday and on Saturday and Sunday from 10:00 AM to 10:00 PM, and on Friday from 10:00 AM to 6:00 PM.
What services does Dairy Queen (Treat) provide for families and children?
The location is family-friendly, welcomes children, has high chairs, wheelchair accessibility, seating, outdoor seating, and restrooms for customer convenience.
Can customers order Dairy Queen (Treat)'s products online?
Yes, customers can use mobile ordering and rewards via their website or app. Mobile deals are also available.
How can I contact Dairy Queen (Treat) by phone?
You can call Dairy Queen (Treat) at +1 905-356-7950.
Does Dairy Queen (Treat) have social media pages?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/dairyqueen/ and a Twitter handle @DairyQueen.
Is Dairy Queen (Treat) close to other dining options?
Yes, it is near several restaurants, including Tide and Vine Oyster House (seafood and wine bar), Weko Sushi (Japanese cuisine), Buddy's Pizzeria, and Sana's Grill (Indian restaurant and bar).
What nearby amenities are available to customers visiting Dairy Queen (Treat)?
Nearby amenities include coffee and specialty grocery at Koffee Korner Niagara Falls, financial services such as RBC Royal Bank and mortgage brokers, as well as beauty salons and health services like Philip Anthony's Salon and Kinetix Physiotherapy and Wellness.
How can visitors combine their trip to Dairy Queen (Treat) with other local attractions?
Visitors can enjoy a meal or dessert at Dairy Queen then explore nearby eateries like Tide and Vine Oyster House or Weko Sushi. They can also visit nearby coffee shops such as Koffee Korner Niagara Falls or relax at local spas and beauty salons like Phoenix Nail or Wellness by Melinda.