Simple fast-food choice presenting hand-ground prime beef patties & fresh, hand-cut fries.
Fresh Burger™ is committed to serving our customers the best burgers at the best price possible. Fresh is not just a buzzword we use in our restaurants, nor do we place efficiency before the quality of our food. To us, fresh means fresh meat, fresh vegetables, and fresh bread, which is why you will not find any freezers in our restaurants.
We use the highest-grade beef (100% Canadian Angus Beef) that is ground daily to our specifications, which is why Fresh Burger™ has earned its reputation as the Premium burger brand in the Greater Toronto Area and the "best kept secret that everyone should know about".
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.