Swiss Chalet

3.8
1282 reviews
Rotisserie Chicken

About

RestaurantRecipe Unlimited
Swiss Chalet in Newmarket, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
57 Harry Walker Pky S., Newmarket, ON
L3Y 0G3, Canada

Hours

Reviews

3.8
1,282 reviews
5 stars
686
4 stars
210
3 stars
103
2 stars
64
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service from various servers, particularly highlighting Snobi and Francine.

Food Quality

There were numerous complaints about the food being cold, undercooked, or unsatisfactory, with some customers expressing disappointment in the quality and portion sizes.

Takeout Issues

Several reviews mentioned problems with takeout orders, including long wait times, incorrect orders, and food not being ready on time.

Reservation Problems

Customers reported issues with reservations not being honored or managed properly, leading to frustration and dissatisfaction.
  • CL
    C. L.
    2 days ago
    5.0
    My first time at the Newmarket location. Very clean food came to the table fast and our server Jodi was an absolute pleasure. She was kind hearted and made us feel like we were home. We will come back soon and often.
  • IT
    Isabel Talma
    4 days ago
    4.0
    I had dinner here tonight with my family, Francine was my server. What an amazing experience my family and I had all thanks to her :) the food was delicious as well, nothing beats chalet sauce.
  • PD
    Pol Dobro
    Jan 4, 2026
    1.0
    Who ever you had managing the closing shift on Sunday Jan 4 2026 need to be fired. I placed an order, have my email confirmation for 9:28pm pick up, get there 930 and the entire restaurant is closed. There are orders coming in. They shut down the restaurant early and are hiding in the back. They actively turned the lights off while we were standing here waiting. Lost over $50 worth of Swiss points on this crap.
  • MO
    Marco Osti
    Jan 2, 2026
    5.0
    First time here not the last! Food was fresh and didn’t wait long! Snobi was my server what a kind, helpful, friendly nice young lady with a big beautiful smile great job! :)
  • SM
    Sharon McKay
    Dec 23, 2025
    1.0
    Always have loved the festive special at Swiss chalet. What a disappointment last night at this location. Spring rolls just chicken left overs no veggies. Stuffing dry and fries overcooked. I even found the chicken dry. 100 for 3 adults and never again.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket have a drive-thru?

Yes, Swiss Chalet at 57 Harry Walker Pky S., Newmarket has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket offer a Braille menu?

Yes, every Swiss Chalet location with a dining room has a Braille menu.