Business Details
About
Restaurant
Swiss Chalet in Newmarket, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Details
- Dine-inAvailable
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
689 reviews
5 stars
484
4 stars
75
3 stars
17
2 stars
22
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Several customers praised the attentive and friendly service from staff members like Snobi, Francine, and Amanda, highlighting their professionalism and care.
Food Quality
Mixed reviews on food quality; while some enjoyed the meals, others reported issues with cold, undercooked, or poorly prepared dishes.
Takeout Issues
Numerous complaints about takeout orders being late, incorrect, or of poor quality, leading to customer dissatisfaction.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.
Staffing Problems
Several reviews indicated that the restaurant was understaffed, leading to slow service and long wait times for food.
- RMRod MacDonald2 days ago5.0Leen did a great job serving us on her first day where they were short staff and very busy.
- JCJeff Corb5 days ago1.0This Swiss Chalet refused to honor the free kids meal on my son's birthday we provided identification however this franchise said that they don't offer that at this location first I've ever heard of it but I did read the fine print on line and it says some locations don't have to do it. Every other Swiss Chalet I've been to in my life has done it except this one 😞
- SGSunil GuptaNov 17, 20251.0Food is very unsatisfying, waited 45 minutes after order. Food was cold and uncooked.
- BWBecky & David WellerNov 12, 20255.0Fantastic experience. Snobi was a wonderful server!
- JMJay MOct 7, 20251.0This place is garbage. I order online and they never have my food ready. 46 min post pick and still waiting. They simply do not care. Swiss Chalet is a dining brand due to lack of service. Such a shame. And dont bother with the filling out of a review form and a #. You dont even bother responding back to that either. Stop with the games. Just shut your business down if you cant run in properly. Its unethical
Frequently Asked Questions About Swiss Chalet
Does my local Swiss Chalet restaurant at 57 Harry Walker Pky S., Newmarket offer delivery?
Yes we do! Visit our <a href="https://order.swisschalet.com/" target="_blank">website</a> or download our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> to place your order online. P.S. if you download the Swiss Chalet <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a> you’ll get $5 off* your first order of $40 or more! View Swiss Chalet Newmarket's <a href="https://www.swisschalet.com/en/menus/delivery/store-1286/on/newmarket/57-harry-walker-pky-s.html">delivery menu here</a>.
Does Swiss Chalet Newmarket offer takeout?
Yes, Swiss Chalet® Newmarket offers takeout for your convenience. You can place your <a href="https://order.swisschalet.com/" target="_blank">order online</a>, through the <a href="https://www.swisschalet.com/en/mobileapp.html">Swiss Chalet® app</a>, or by calling the restaurant directly. View Swiss Chalet Newmarket's <a href="https://www.swisschalet.com/en/menus/takeout/store-1286/on/newmarket/57-harry-walker-pky-s.html">takeout menu here</a>.
Can I order ahead online at Swiss Chalet Newmarket?
Yes, you can order <a href="https://order.swisschalet.com/" target="_blank">online</a> or via our <a href="https://www.swisschalet.com/en/mobileapp.html">mobile app</a>! We offer curbside pickup, in-restaurant pickup and delivery options. Ordering for the family or a large group? Check out our <a href="https://www.swisschalet.com/en/group-ordering.html">group ordering page</a>.
Does Swiss Chalet Newmarket offer any specials or deals?
We absolutely do! We offer a variety of deals, including limited-time promotions, always-on offers, and family meal deals to fit every budget. Check out our <a href="https://www.swisschalet.com/en/specials.html">Specials & Deals page</a> for more information.
Is there a dining room for dine-in service at Swiss Chalet Newmarket?
Yes, this Swiss Chalet restaurant features a dining room and offers full dine-in service. You can view our complete Newmarket <a href="https://www.swisschalet.com/en/menus/dining-room/store-1286/on/newmarket/57-harry-walker-pky-s.html">dining room menu here</a>.
Is Swiss Chalet at 57 Harry Walker Pky S. in Newmarket currently hiring?
Visit our <a href="https://www.swisschalet.com/en/careers.html">Careers site</a> to find all of the information you will need about joining the Swiss Chalet family!
Do you offer any vegetarian or gluten-friendly options at the Swiss Chalet Newmarket location?
For information please refer to our <a href="https://www.swisschalet.com/en/nutritional.html">Nutrition & Allergy Guide</a>. When it comes to food allergies, the safety and satisfaction of our Guests is our highest priority. Although precaution is taken to manage the risk of allergen cross contamination in our kitchen, there is a possibility of cross contamination occurring during preparation. Therefore, we cannot guarantee that a menu item is free of peanuts, tree nuts and/or other allergens.
Is Swiss Chalet® Newmarket Canadian owned?
Swiss Chalet® is the home of Canada's Favourite Rotisserie Chicken and has been proudly Canadian since 1954. Swiss Chalet® located at 57 Harry Walker Pky S. in Newmarket is owned and operated by local Canadian Franchisees, keeping jobs and economic activity within our community. <a href="https://www.swisschalet.com/en/our-story.html">Read more about our story here</a>.
Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket have a drive-thru?
Yes, Swiss Chalet at 57 Harry Walker Pky S., Newmarket has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Newmarket have a patio?
Yes, Swiss Chalet at 57 Harry Walker Pky S., Newmarket has a patio for dining, open based on weather conditions.
What are the operating hours of Swiss Chalet at 57 Harry Walker Pky S., Newmarket?
Swiss Chalet Newmarket is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Newmarket offer delivery and takeout options?
Yes, Swiss Chalet Newmarket offers both delivery and takeout. You can place orders online via their website or mobile app for delivery or curbside pickup.
Can I order ahead online or use a mobile app for Swiss Chalet Newmarket?
Yes, you can order ahead online through their website or the Swiss Chalet mobile app, which offers convenient options like curbside pickup and delivery.
Are there any special deals or promotions available at Swiss Chalet Newmarket?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Does the Swiss Chalet at Newmarket have a drive-thru and patio seating?
Yes, this location has a drive-thru for convenient service and a patio available for outdoor dining weather permitting.
What types of food can I expect at Swiss Chalet in Newmarket?
Swiss Chalet serves Canadian comfort food including their famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, and desserts.
Is Swiss Chalet Newmarket family-friendly and do they accommodate children?
Yes, Swiss Chalet welcomes families and offers a children's menu to cater to younger guests.
Are there vegetarian or gluten-friendly options at Swiss Chalet Newmarket?
Yes, Swiss Chalet provides vegetarian options. For gluten and allergy information, please refer to their Nutrition & Allergy Guide for safety details.
What nearby restaurants could I visit before or after dining at Swiss Chalet Newmarket?
Nearby restaurants include Thai Express Newmarket for Asian cuisine, Booster Juice for smoothies and health-focused drinks, and BarBurrito Canada for Mexican food, offering a variety of dining options in the area.
What nearby shops or services are around Swiss Chalet Newmarket that customers might find convenient?
Nearby you can find I.D.A. - York Davis Compounding Pharmacy for healthcare needs, Pedi N Nails and Bella Beauty By Dani for beauty services, as well as Starbucks for coffee and Pi Co. for pizza, making it easy to combine errands or relax before or after your meal.