Swiss Chalet in Newmarket, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yours.
Many customers praised the friendly and attentive service from various servers, particularly highlighting Snobi and Francine.
Food Quality
There were numerous complaints about the food being cold, undercooked, or unsatisfactory, with some customers expressing disappointment in the quality and portion sizes.
Takeout Issues
Several reviews mentioned problems with takeout orders, including long wait times, incorrect orders, and food not being ready on time.
Reservation Problems
Customers reported issues with reservations not being honored or managed properly, leading to frustration and dissatisfaction.
CL
C. L.
2 days ago
5.0
My first time at the Newmarket location. Very clean food came to the table fast and our server Jodi was an absolute pleasure. She was kind hearted and made us feel like we were home. We will come back soon and often.
IT
Isabel Talma
4 days ago
4.0
I had dinner here tonight with my family, Francine was my server. What an amazing experience my family and I had all thanks to her :) the food was delicious as well, nothing beats chalet sauce.
PD
Pol Dobro
Jan 4, 2026
1.0
Who ever you had managing the closing shift on Sunday Jan 4 2026 need to be fired. I placed an order, have my email confirmation for 9:28pm pick up, get there 930 and the entire restaurant is closed. There are orders coming in. They shut down the restaurant early and are hiding in the back. They actively turned the lights off while we were standing here waiting.
Lost over $50 worth of Swiss points on this crap.
MO
Marco Osti
Jan 2, 2026
5.0
First time here not the last! Food was fresh and didn’t wait long! Snobi was my server what a kind, helpful, friendly nice young lady with a big beautiful smile great job! :)
SM
Sharon McKay
Dec 23, 2025
1.0
Always have loved the festive special at Swiss chalet. What a disappointment last night at this location. Spring rolls just chicken left overs no veggies. Stuffing dry and fries overcooked. I even found the chicken dry. 100 for 3 adults and never again.
Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket have a drive-thru?
Yes, Swiss Chalet at 57 Harry Walker Pky S., Newmarket has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.
Does Swiss Chalet at 57 Harry Walker Pky S., Newmarket offer a Braille menu?
Yes, every Swiss Chalet location with a dining room has a Braille menu.
Does Swiss Chalet Newmarket have a patio?
Yes, Swiss Chalet at 57 Harry Walker Pky S., Newmarket has a patio for dining, open based on weather conditions.
What are the operating hours of Swiss Chalet at 57 Harry Walker Pky S., Newmarket?
Swiss Chalet Newmarket is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does Swiss Chalet Newmarket offer delivery and takeout options?
Yes, Swiss Chalet Newmarket offers both delivery and takeout. You can place orders online via their website or mobile app for delivery or curbside pickup.
Can I order ahead online or use a mobile app for Swiss Chalet Newmarket?
Yes, you can order ahead online through their website or the Swiss Chalet mobile app, which offers convenient options like curbside pickup and delivery.
Are there any special deals or promotions available at Swiss Chalet Newmarket?
Yes, Swiss Chalet offers a variety of deals including limited-time promotions and family meal deals. Check their Specials & Deals page for current offers.
Does the Swiss Chalet at Newmarket have a drive-thru and patio seating?
Yes, this location has a drive-thru for convenient service and a patio available for outdoor dining weather permitting.
What types of food can I expect at Swiss Chalet in Newmarket?
Swiss Chalet serves Canadian comfort food including their famous Rotisserie Chicken, Fresh-Cut Fries, Smoky BBQ Ribs, sandwiches, appetizers, and desserts.
Is Swiss Chalet Newmarket family-friendly and do they accommodate children?
Yes, Swiss Chalet welcomes families and offers a children's menu to cater to younger guests.
Are there vegetarian or gluten-friendly options at Swiss Chalet Newmarket?
Yes, Swiss Chalet provides vegetarian options. For gluten and allergy information, please refer to their Nutrition & Allergy Guide for safety details.
What nearby restaurants could I visit before or after dining at Swiss Chalet Newmarket?
Nearby restaurants include Thai Express Newmarket for Asian cuisine, Booster Juice for smoothies and health-focused drinks, and BarBurrito Canada for Mexican food, offering a variety of dining options in the area.
What nearby shops or services are around Swiss Chalet Newmarket that customers might find convenient?
Nearby you can find I.D.A. - York Davis Compounding Pharmacy for healthcare needs, Pedi N Nails and Bella Beauty By Dani for beauty services, as well as Starbucks for coffee and Pi Co. for pizza, making it easy to combine errands or relax before or after your meal.