Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported stale, greasy, or improperly prepared food.
Service Speed
Service speed is inconsistent; some customers experienced long wait times, especially during busy hours, while others praised quick service.
Customer Service
Customer service quality varies significantly; some staff were described as friendly and helpful, while others were reported as rude and unprofessional.
Cleanliness
Concerns about cleanliness were noted, with some customers reporting unsanitary conditions in the dining area and issues with food handling.
Order Accuracy
Several customers experienced issues with incorrect orders or missing items, leading to disappointment.
MM
mholyome
Oct 19, 2025
4.0
A clean kiosk in the mall food court. Food was served hot, and we didn't have to wait long at all. Beverages tasted the way they were supposed to.
LA
Lawrence Artin
Sep 14, 2025
1.0
The food was horrible, it was stale and did not taste like chicken. I love KFC but this branch is giving the name a bad rep.
MJ
Mike James
Aug 9, 2025
1.0
This place must be in the Guinness world of world records for longest wait at a fast food restaurant--sloweset drive through and takeout.
AL
Areum Lee
Aug 1, 2025
5.0
Visited this location around 1 pm on a Thursday. There was a bit of a wait, likely due to the lunchtime rush, but it was totally worth it. The food came out hot and fresh, the fries were crispy and the plant based burger was cooked perfectly. Shoutout to the young girl working at the front, her customer service was amazing! Super friendly, patient, and made the whole experience really pleasant. Definitely coming back!
AG
Abi Gail
Jul 27, 2025
4.0
2 piece is incredible. Chicken was juicy and meaty. The skin is the best part. The fries are pretty mid but I’ll eat them. Took a while to get my food but when I got it it was hot.