At Castle John's we strive to give genuine attention to all of our customers and to make you feel welcome each and every time you visit us. We do this by providing you with an extensive menu for every palette and with our welcoming, friendly staff. Some of the greatest relationships have been forged over a tasty meal!
Each and every time you walk in the door you're not a customer, you're a friend!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.