Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and delays in order fulfillment.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor food quality, leading to customer dissatisfaction.
Operational Hours
Numerous complaints indicated that the location is not consistently open 24 hours as advertised, with random closures and lack of communication about hours.
Cleanliness
Several customers noted unsanitary conditions in the bathrooms and dining area, contributing to a negative experience.
Staff Attitude
While some customers praised friendly staff, others reported rude service and a lack of responsiveness to customer needs.