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McDonald's

3.5
(2118 reviews)

Business Details

3773 Strandherd Drive, NEPEAN, ON
K2J 4B1, Canada
(613) 823-7838
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3773 Strandherd Drive, NEPEAN, ON
K2J 4B1, Canada

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.5
2,118 reviews
5 stars
742
4 stars
542
3 stars
330
2 stars
145
1 star
359
  • AQ
    Aziz Qadam
    6 days ago
    1.0
    Your employees are not professional at all and they do not treat customers properly, especially one lady who is rude.
  • JL
    jesse lachance
    Apr 3, 2026
    5.0
    Darren had elite customer service. We had a mix up and he fixed the issue in a professional manner. I highly recommend and consider his service skills elite. Great hire.
  • AF
    Ahn Family
    Mar 20, 2026
    1.0
    I made a pick up order from mcdonalds at marketplace last time about a week ago. I ordered large fries with a meal and I got regular fries. I noticed that when I got home. As you know it happens sometimes. I try to check inside the bag everytime before I leave the shop but hard to check every single time. I went there today and explained everything and asked them if I can get a large fries for medium size price and she said "No, That's not how it works." She said I have to have the receipt or anything at least. The receipt can be the proof?? The receipt shows what I got?? That's how it works?? I'm not saying that they are wrong because I don't have any proof. But what could be the proof then?? They made a mistake and they don't even try to fix it. It's not about medium or large. It's about their attitude. Anyway I'm not trying to say they are wrong but I don't feel very good about them. What do you think??
  • NK
    nathan kerby
    Mar 19, 2026
    1.0
    I am extremely disappointed with my experience today. If employees want to sit and chat with customers so loud for over an hour, they should do it privately—not in the dining area where other paying customers are trying to eat in peace. One employee was talking so loudly, nonstop, for nearly two hours. It was unbelievably disruptive and showed zero consideration for anyone else in the restaurant. This is completely unprofessional and unacceptable.
  • DK
    Dushyant Kumar
    Mar 19, 2026
    1.0
    Please please please. If your employees wants to chat with customers for 1 hour then they should sit and eat with them. It was annoying that how one of the employees was keep on talking loudly for more then an hour and never considered about other customers.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

When is the drive-through service available?

The drive-through is available 24 hours daily, seven days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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