About
Thai Restaurant
We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different.
Location
Hours
Reviews
3.9
200 reviews
5 stars
132
4 stars
9
3 stars
9
2 stars
6
1 star
44
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the freshness and taste of the food, several reviews highlighted issues with undercooked or bland dishes, particularly the Pad Thai.
Service Experience
The majority of feedback indicated friendly and welcoming service, but there were notable complaints about rude staff and poor customer service in some instances.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, describing them as small and inconsistent, with some feeling they were not getting value for their money.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although there were isolated complaints regarding unsanitary food preparation.
Value for Money
Several reviews mentioned that the prices were high relative to the quality and portion sizes, leading to a perception of poor value.
- SPSharon Porter4 days ago5.0I had such an amazing visit to Thai Express that I honestly felt compelled to write a full review. From the moment I walked in, the staff were warm, attentive, and welcoming. They took their time to make sure my order was exactly how I wanted it, and even checked in about spice levels and ingredient preferences. It felt like they genuinely cared about giving me the best experience possible. The food was absolutely incredible. Everything tasted so fresh — the vegetables were crisp, the noodles were perfectly cooked, and the flavours were bold without being overwhelming. You can tell they take pride in the quality and consistency of what they serve. My dish came out hot, beautifully prepared, and packed with flavour. It’s rare to find a fast-casual place that delivers this level of quality every single time. Overall, Thai Express has easily become one of my top places to grab a delicious, reliable meal. Whether you’re craving something flavourful, looking for a quick bite, or just want a satisfying comfort dish, they truly deliver. I’ll definitely be coming back, and I highly recommend it to anyone who loves great food and great service!!!
- JOJackson O'Malley4 days ago5.0So impressed! My order came out hot, fresh, and exactly how I asked. The team was polite and fast. Will definitely be back.
- TCTaylor Carp4 days ago5.0Thai Express was amazing! The food was fresh, flavourful, and made exactly how I ordered it. The staff were friendly, fast, and super helpful. The place was clean and the service felt genuine. Definitely one of my new go-to spots!
- SOsofia o'connor4 days ago5.0Absolutely love this place! The food is delicious, the team is friendly, and the service is lightning fast. One of the best Thai restaurants I’ve had from!
- JJJacquelineNov 4, 20251.0⭐☆☆☆☆ I went to Thai Express over the weekend with my partner and ordered the chicken with red curry. The food was honestly quite disgusting — it tasted like old vegetables that had been burnt, and the overall flavour was unpleasant. I’ve eaten at other Thai Express locations before and never had this issue, so I was really disappointed. It’s also disappointing to see how some of the food court restaurants at the mall are being run lately. While I was ordering my meal, my partner went to Subway, and they had already run out of buns at 2 p.m. on a busy afternoon. I used to come to this mall often and never had any complaints about the food. Please do better — customers deserve better quality and consistency.
Frequently Asked Questions About Thai Express Restaurant Nepean
What type of cuisine does Thai Express Restaurant Nepean specialize in?
Thai Express Restaurant Nepean specializes in authentic Thai cuisine made with fresh ingredients and vibrant flavors, featuring dishes like Pad Thai, Tom Yum Soup, and their signature General Thai®.
Where is Thai Express Restaurant Nepean located?
It is located at 100 Bayshore Dr, inside the Bayshore Shopping Centre in Nepean, ON, K2B 8C1, Canada.
What are the operating hours of Thai Express Restaurant Nepean?
The restaurant is open Monday to Saturday from 10:30 AM to 9:00 PM, and on Sundays from 10:30 AM to 6:00 PM.
What payment options are accepted at Thai Express Restaurant Nepean?
They accept cash and contactless payment methods.
Does Thai Express Restaurant Nepean offer any special menus or daily specials?
Yes, they have a Discovery Menu featuring a different dish each day at a special price.
How can I connect with Thai Express Restaurant Nepean on social media?
You can follow them on Instagram (@thai_express), Twitter (@thaiexpress), Facebook (https://www.facebook.com/TE.Bayshore), TikTok (@thai_express), and their YouTube channel (@thai_express).
Are there any mobile phone stores near Thai Express Restaurant Nepean where I can shop?
Yes, nearby mobile phone stores include WOW! mobile boutique, TELUS, Freedom Mobile, Tbooth Wireless, Mobile Care Bayshore Mall, and Rogers, all located near the Bayshore Shopping Centre.
What other dining options are available near Thai Express Restaurant Nepean?
Nearby dining options include Moxie's Grill & Bar and Manchu Wok, both located in or near the Bayshore Shopping Centre.
Can I combine shopping and dining during my visit to Thai Express Restaurant Nepean?
Absolutely! The restaurant is inside Bayshore Shopping Centre, which features stores like Sephora, La Senza, Geox, and many clothing and accessory shops, offering a great shopping and dining experience.
Are there beauty and wellness stores near Thai Express Restaurant Nepean?
Yes, nearby beauty and wellness options include LOccitane en Provence for beauty and spa products, Liv Nail Bliss for nail and skin care, and Sephora for cosmetics and hair supplies.