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Subway

4.3
(1451 reviews)

Business Details

2301 B Navaho Dr, Nepean, ON
K2G 6Z1, Canada
(613) 226-5555
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nepean Subway® Restaurant at 2301 B Navaho Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2301 B Navaho Dr, Nepean, ON
K2G 6Z1, Canada

Hours

Reviews

4.3
1,451 reviews
5 stars
1,041
4 stars
158
3 stars
52
2 stars
28
1 star
172

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting employees like Mark, Pari, and Gurkirt.

Order Accuracy

Several reviews noted issues with order accuracy, including missing items like cheese and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Customers expressed concerns about cleanliness, particularly regarding dirty tables and the overall state of the restaurant.

Service Speed

While some reviews mentioned quick service, others highlighted long wait times due to management decisions affecting staff efficiency.
  • YY
    yash Yadav
    Feb 22, 2026
    5.0
    Staff is brilliant and so helpfull loved the experience here
  • BA
    Biza Ali
    Feb 19, 2026
    5.0
    I had trouble with my UberEats app and called this location. Garry went above and beyond to help me and make sure I was satisfied. It was late at night while I was trying to order and he was so patient with me. What a kind hearted person!! Garry deserves 10 stars. Thank you so much!!
  • DS
    Dhaval Shah
    Feb 14, 2026
    5.0
    Great work by Pari. Awesome subs.
  • IM
    Issaac Molnar
    Feb 12, 2026
    5.0
    Mark was great to me
  • AP
    Ayushi Patel
    Jan 9, 2026
    1.0
    I would have give this location 0 if it was an option.. Very disappointing experience – poor customer service I visited this Subway location on January 9, 2026, during the evening shift. We ordered three footlong subs, all of them with cheese, but when we received our order, none of the sandwiches had any cheese at all. The biggest issue, however, was the extremely poor customer service. The staff (one male and one female employee) were rude and unwelcoming. There was no greeting, no smile, and no basic courtesy when we said hello. I had a coupon for 3 footlongs, and instead of politely trying to help, the staff immediately started arguing with me, repeatedly saying they don’t accept photo coupons. I calmly asked them to at least try scanning it, and if it didn’t work, I said I would place the order through the app. When I mentioned that I had a coupon for three footlongs, the female employee reacted by saying “Oh my God,” which was extremely unprofessional and disrespectful. If making food feels like such a burden ,try to find something else to do….. I have worked in the restaurant industry myself, and I know how important it is to greet customers politely and handle situations calmly. At my previous workplace, we even accepted old coupons because we valued customers and wanted them to return. That’s what real customer service looks like. This experience was a huge red flag. No care for customers, no respect, and incorrect orders. I will seriously think twice before visiting this location again. 😠😠😠😠😠

Frequently Asked Questions About Subway

Where is the Subway restaurant in Nepean located?

Subway is located at 2301 B Navaho Dr, College Square, Nepean, ON, K2G 6Z1, Canada.

What are the payment options accepted at this Subway location?

This Subway accepts American Express, Discover, Mastercard, and Visa.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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