Multiple customers reported poor service, including rude staff and incorrect orders.
Food Quality
Inconsistent food quality was noted, with some customers receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during their visits.
Family-Friendly
The Happy Meal experience was highlighted positively, especially for children, indicating a family-friendly atmosphere.
RJ
Riya Jain
2 days ago
1.0
Very slow service. The person at the cash didn’t seem to know how to speak to customers properly. I waited more than 40 minutes for my order. Really disappointing experience — not sure how McDonald’s hires people who aren’t trained to handle basic customer service.
KY
Kyle Yutronkie
5 days ago
1.0
No refills on drinks. Franchise owner must be a cheapo better off going to other locations close by like Kanata that offer free refills. Also, if trying to dine-in they don't offer napkins/straws/ or ketchup. Have to use ketchup packets when eating in. Ketchup packets should be for takeout only. Also got rid of the kids playground one in bells corners kept there's. Very disappointing for a customer experience who has a two year old.
JS
Jaideep Singh
Nov 9, 2025
1.0
I asked for McFlurry with Oreo and skore, but I only got Oreo that even not mixed properly.
MD
mark dupuis
Oct 31, 2025
1.0
Asked for a sausage McMuffin meal at drive thru which I order around 3 times per week. Today it came with no egg on it, paid same price as always. Wasn't upset but drove back to exchange the sandwich. After I explained I was told it would not be replaced because I didn't specify with egg! Soo why was it the same price? Was told yes price is the same and I need to specify with egg next time! Good thing Wendy's is close by.... Will eat there going forward, better customer service.
VV
V
Oct 21, 2025
5.0
Ordered from app to pick up in drive through, in and out in two minutes!! And this is with three cars that entered ahead of me. Amazingly quick, food delicious, one of the top 3 McDonald’s in the city!
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
When is the drive-through service available?
The drive-through is available 24 hours daily, seven days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24 hours a day, every day of the week.
Can customers pick up their orders in-store?
Yes, in-store pickup is available at this McDonald's location.
What types of meals are served here?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Can I get coffee and dessert at this McDonald's?
Yes, this location serves coffee and dessert items as part of their menu offerings.
Are families and children welcome at this restaurant?
Yes, this McDonald's welcomes families and children, and also offers a children's menu.
How can nearby places help me plan my visit?
You can combine your visit with nearby places like Lion's Park for recreation, 9Round Fitness for a workout, or grab coffee at Second Cup Cafe before or after dining here.
Are there any nearby financial services close to this McDonald's?
Yes, BMO Bank of Montreal, Bobby Gin - BMO Financial Planner, and RBC Royal Bank are located nearby, making it convenient for banking needs when visiting.
Where can I find other dining options near this McDonald's?
Nearby dining options include Swiss Chalet, Barrhaven Vietnamese Restaurant, and Mucho Burrito Fresh Mexican Grill if you're looking to try a variety of cuisines.