Brand Certified
McDonald's
3.6(2100 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3773 Strandherd Drive, NEPEAN, ON
K2J 4B1, Canada
Certified by McDonald's • Feb 22, 2026
(613) 823-7838
Certified by McDonald's • Feb 22, 2026
https://www.mcdonalds.com/ca
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
2,100 reviews
5 stars
739
4 stars
538
3 stars
328
2 stars
142
1 star
353
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.
Food Quality
Food quality is inconsistent, with reports of cold or burnt food, and some customers expressed dissatisfaction with the taste.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.
Drive-Thru Experience
The drive-thru service received both positive and negative feedback, with some praising speed and friendliness, while others reported long waits and mistakes.
- RTRob TreuschFeb 14, 20262.0Drove from Richmond, ordered and paid through the app, they didn't include both poutines in the order. Also, the wrap in the order had no sauce until the bottom of the wrap.
- VAVeerasingam AnojFeb 4, 20261.0I went today at 5h17 am bad customer service at drive true
- LMLegendaryBat857 mFeb 1, 20265.0Best drive through experience. Navu was absolutely fantastic with her welcoming and positive attitude towards myself and the others with me. 10/10 service in the drive through from her. Thank you
- EME MJan 26, 20261.0Much annoyed that my friend went to get me a mcflurry and he was told the mcflurry machine isn't working. I was not by my phone so he left when he couldn't get a replacement from me. Then I asked if he was there, and get me a fudge sundae. He said he'd go back. So he did. And guess what. The ice cream machine isn't working! So had you not lied about the mcflurry machine or at least of you were transparent and said no ice cream, then we wouldn't have wasted time. You guys really suck. Food is always cold and always wrong. I refuse to get food. Only ice cream, that's if I can. Horrible. Start respecting customers, and your job. 👏🏻 or don't work.
- JTJared ThomasJan 13, 20265.0Rolled up late into the evening after work. All the staff I interacted with were very nice and gave great customer service. Young lady at the window made my night. All the food was delicious 😋
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours every day of the week, from Monday through Sunday.
When is the drive-through service available?
The drive-through is available 24 hours daily, seven days a week.
Does this McDonald's offer delivery service?
Yes, delivery is available 24 hours a day, every day of the week.
Can customers pick up their orders in-store?
Yes, in-store pickup is available at this McDonald's location.
What types of meals are served here?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Cash, Discover, MasterCard, and Visa.
Can I get coffee and dessert at this McDonald's?
Yes, this location serves coffee and dessert items as part of their menu offerings.
Are families and children welcome at this restaurant?
Yes, this McDonald's welcomes families and children, and also offers a children's menu.
How can nearby places help me plan my visit?
You can combine your visit with nearby places like Lion's Park for recreation, 9Round Fitness for a workout, or grab coffee at Second Cup Cafe before or after dining here.
Are there any nearby financial services close to this McDonald's?
Yes, BMO Bank of Montreal, Bobby Gin - BMO Financial Planner, and RBC Royal Bank are located nearby, making it convenient for banking needs when visiting.
Where can I find other dining options near this McDonald's?
Nearby dining options include Swiss Chalet, Barrhaven Vietnamese Restaurant, and Mucho Burrito Fresh Mexican Grill if you're looking to try a variety of cuisines.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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