Location.com logo
Brand Certified

McDonald's

3.6
(2100 reviews)

Business Details

3773 Strandherd Drive, NEPEAN, ON
K2J 4B1, Canada
(613) 823-7838
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3773 Strandherd Drive, NEPEAN, ON
K2J 4B1, Canada

Hours

Reviews

3.6
2,100 reviews
5 stars
739
4 stars
538
3 stars
328
2 stars
142
1 star
353

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and lack of attention to special requests.

Food Quality

Food quality is inconsistent, with reports of cold or burnt food, and some customers expressed dissatisfaction with the taste.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and bathrooms, impacting the overall experience.

Drive-Thru Experience

The drive-thru service received both positive and negative feedback, with some praising speed and friendliness, while others reported long waits and mistakes.
  • RT
    Rob Treusch
    Feb 14, 2026
    2.0
    Drove from Richmond, ordered and paid through the app, they didn't include both poutines in the order. Also, the wrap in the order had no sauce until the bottom of the wrap.
  • VA
    Veerasingam Anoj
    Feb 4, 2026
    1.0
    I went today at 5h17 am bad customer service at drive true
  • LM
    LegendaryBat857 m
    Feb 1, 2026
    5.0
    Best drive through experience. Navu was absolutely fantastic with her welcoming and positive attitude towards myself and the others with me. 10/10 service in the drive through from her. Thank you
  • EM
    E M
    Jan 26, 2026
    1.0
    Much annoyed that my friend went to get me a mcflurry and he was told the mcflurry machine isn't working. I was not by my phone so he left when he couldn't get a replacement from me. Then I asked if he was there, and get me a fudge sundae. He said he'd go back. So he did. And guess what. The ice cream machine isn't working! So had you not lied about the mcflurry machine or at least of you were transparent and said no ice cream, then we wouldn't have wasted time. You guys really suck. Food is always cold and always wrong. I refuse to get food. Only ice cream, that's if I can. Horrible. Start respecting customers, and your job. 👏🏻 or don't work.
  • JT
    Jared Thomas
    Jan 13, 2026
    5.0
    Rolled up late into the evening after work. All the staff I interacted with were very nice and gave great customer service. Young lady at the window made my night. All the food was delicious 😋

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

When is the drive-through service available?

The drive-through is available 24 hours daily, seven days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: