Many customers reported that the food was often cold, greasy, or poorly prepared, with several instances of undercooked chicken and stale sides.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers expressed concerns about the cleanliness of the location, mentioning unsanitary conditions and lack of proper hygiene practices.
Service Speed
Customers frequently noted slow service, with long wait times for orders, especially during busy hours.
Management Issues
There were multiple complaints about the management style, including rudeness and lack of accountability for staff behavior.
PC
pete crete
1 day ago
1.0
Worst KFC EVER 4 of us had diarhea after eating the food. Awful awful. Do not recommend.
AA
Ayaan Ahmad
Nov 13, 2025
5.0
Food is very good the service was good as well and zakey was very nice and welcoming
AA
Addy
Nov 12, 2025
1.0
Literally every single time I've ordered food here, whether it's through Uber eats or me picking it up, my order is constantly wrong. Items outright missing or the wrong sandwich, wrong drink, wrong sauces. Like I tell them, I want Pepsi, then I'll see them put diet Pepsi in the drink.... I don't understand. Plus whenever the order is actually right (which is 2 times I've ordered in the 3 years I've moved here!) The food is so over cooked or looks like it's already been half eaten!!
I try my best to not blame the staff but my god guys. Like get it together or just shut down the location because this is ridiculous.
PP
piercedchickk
Nov 11, 2025
1.0
Don’t bother ordering here. Ordered food and they cancelled it last minute prior to 11pm. Wasted our time.
KH
Khoa Hoang
Nov 9, 2025
1.0
Literally the worst customer service you will ever experience. The first time I went last year, it took 45 minutes for takeout, and this year, they left out food that I paid for. When I returned to ask for the food that I ordered, I was met with reluctance and suspicion. Good luck to all who go here!
KFC in Nepean is open every day from 10:30 AM to 11:00 PM.
Where is KFC located in Nepean?
KFC is located at 1556 Merivale Road, Nepean, ON, K2G 3J8, Canada.
What type of cuisine does KFC in Nepean offer?
KFC specializes in fast food, particularly chicken meals, and also offers halal options.
How can I contact KFC in Nepean?
You can reach KFC in Nepean by phone at +1 613-224-2346.
Does KFC in Nepean offer meal delivery services?
Yes, KFC provides meal delivery services at this location.
What is the website for KFC in Nepean?
You can visit their website at http://kfc.ca for more information or to place orders.
Are there other dining options near KFC on Merivale Road?
Yes, nearby dining options include Popular Pizza, Baklawa King bakery, Daal Roti Indian restaurant, Sea King Seafood Restaurant, Pizza Hut, and Dao Cafe.
What beauty and wellness services are available near KFC?
Nearby you can find Top Trimmers Hair Studio, DN Nails & Spa, Roberto Veraldi barber and beauty salon, Divine Spa And Nails hair salon, and Sugar Beauty Bar specializing in beauty and sugaring services.
Where can I shop for groceries or gifts near KFC in Nepean?
Nearby shopping options include Tayba Mart grocery store, W Flowers flower and gift shop, Salem Storehouse Inc bookstore, and Ashbrook Collectibles hobby shop.
What are some recreational and service options near KFC?
Nearby, you can visit Movati Athletic Group gym, Microplay Video Games store, Key it locks Inc. locksmith, and Scotiabank for financial services.