KFC

3.0
592 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
1556 Merivale Road, Nepean, ON
K2G 3J8, Canada

Hours

Reviews

3.0
592 reviews
5 stars
179
4 stars
94
3 stars
70
2 stars
47
1 star
202

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the food was often cold, greasy, or poorly prepared, with several instances of undercooked chicken and stale sides.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, mentioning unsanitary conditions and lack of proper hygiene practices.

Service Speed

Customers frequently noted slow service, with long wait times for orders, especially during busy hours.

Management Issues

There were multiple complaints about the management style, including rudeness and lack of accountability for staff behavior.
  • PC
    pete crete
    1 day ago
    1.0
    Worst KFC EVER 4 of us had diarhea after eating the food. Awful awful. Do not recommend.
  • AA
    Ayaan Ahmad
    Nov 13, 2025
    5.0
    Food is very good the service was good as well and zakey was very nice and welcoming
  • AA
    Addy
    Nov 12, 2025
    1.0
    Literally every single time I've ordered food here, whether it's through Uber eats or me picking it up, my order is constantly wrong. Items outright missing or the wrong sandwich, wrong drink, wrong sauces. Like I tell them, I want Pepsi, then I'll see them put diet Pepsi in the drink.... I don't understand. Plus whenever the order is actually right (which is 2 times I've ordered in the 3 years I've moved here!) The food is so over cooked or looks like it's already been half eaten!! I try my best to not blame the staff but my god guys. Like get it together or just shut down the location because this is ridiculous.
  • PP
    piercedchickk
    Nov 11, 2025
    1.0
    Don’t bother ordering here. Ordered food and they cancelled it last minute prior to 11pm. Wasted our time.
  • KH
    Khoa Hoang
    Nov 9, 2025
    1.0
    Literally the worst customer service you will ever experience. The first time I went last year, it took 45 minutes for takeout, and this year, they left out food that I paid for. When I returned to ask for the food that I ordered, I was met with reluctance and suspicion. Good luck to all who go here!

Frequently Asked Questions About KFC

What are the operating hours of KFC in Nepean?

KFC in Nepean is open every day from 10:30 AM to 11:00 PM.

Where is KFC located in Nepean?

KFC is located at 1556 Merivale Road, Nepean, ON, K2G 3J8, Canada.