Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about greasy, overcooked, or stale items.
Cleanliness Concerns
Several customers noted hygiene issues, including dirty environments and staff not following proper food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
LP
Lisa Pierre
5 days ago
1.0
This is the worst KFC I have ever had! I ordered a poutine and I had to spit it out!!! It was ice cold, I’m not saying luke warm it was cold like it was in the fridge. The chicken was dry and old I had to throw the entire thing out. I don’t know if the owner will see this but he needs to fire everyone that works there having a 3 star rating is just embarrassing!! As someone that works in the food industry no one there cares because the amount of bad reviews is astonishing! Management staff everyone needs to go
MC
Mazin Chamseddine
Feb 8, 2026
1.0
STAFF ARE EXTREMELY SLOW AND IT SHOWS THEY DON'T CARE ABOUT CUSTOMER SERVICE
CV
Chris Vanderhorn
Jan 28, 2026
1.0
Ordered 4 chicken burger and a snack wrap. Two singers and two big crunch. I got four big crunch and all my dipping sauces i ordered were not given. I guess you advertise the new sauces but don't actually have them. Snack wrap was good the rest was terrible. Soggy buns. Won't ever order from this location again. BEWARE the staff are incompetent!
MM
Mthobisi Mlaba
Jan 19, 2026
5.0
Your store is so beautiful and your service is perfect i enjoyed my meal with my family
MV
Merri Vale
Jan 16, 2026
5.0
It was such a great experience visiting merrivale kfc new branch ,I was so excited since my family and I decided to go there ,the service we got was perfect and their chicken is very nice, we enjoyed our meal we will surely come back .
KFC in Nepean is open every day from 10:30 AM to 11:00 PM.
Where is KFC located in Nepean?
KFC is located at 1556 Merivale Road, Nepean, ON, K2G 3J8, Canada.
What type of cuisine does KFC in Nepean offer?
KFC specializes in fast food, particularly chicken meals, and also offers halal options.
How can I contact KFC in Nepean?
You can reach KFC in Nepean by phone at +1 613-224-2346.
Does KFC in Nepean offer meal delivery services?
Yes, KFC provides meal delivery services at this location.
What is the website for KFC in Nepean?
You can visit their website at http://kfc.ca for more information or to place orders.
Are there other dining options near KFC on Merivale Road?
Yes, nearby dining options include Popular Pizza, Baklawa King bakery, Daal Roti Indian restaurant, Sea King Seafood Restaurant, Pizza Hut, and Dao Cafe.
What beauty and wellness services are available near KFC?
Nearby you can find Top Trimmers Hair Studio, DN Nails & Spa, Roberto Veraldi barber and beauty salon, Divine Spa And Nails hair salon, and Sugar Beauty Bar specializing in beauty and sugaring services.
Where can I shop for groceries or gifts near KFC in Nepean?
Nearby shopping options include Tayba Mart grocery store, W Flowers flower and gift shop, Salem Storehouse Inc bookstore, and Ashbrook Collectibles hobby shop.
What are some recreational and service options near KFC?
Nearby, you can visit Movati Athletic Group gym, Microplay Video Games store, Key it locks Inc. locksmith, and Scotiabank for financial services.