Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1181 Greenbank Road in Nepean is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently praised the burgers and fries for their taste and generous portions, although some noted inconsistencies in quality.
Service
The staff received high marks for friendliness and helpfulness, contributing to a positive dining experience.
Cleanliness
While many reviews highlighted a clean environment, some customers reported issues with cleanliness, particularly in the bathrooms.
Pricing
Several customers mentioned that the prices are on the higher side compared to other fast food options, which may deter some.
Milkshake Issues
There were multiple complaints regarding the quality of milkshakes, with some customers expressing disappointment.
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H Yavari
Jan 23, 2026
4.0
One of rare branches that is good.
EE
Ellebee
Jan 23, 2026
1.0
Milkshake horrible!! Too milky and warm bc there was hardly any ice cream in it! For something that costs 8 bucks! Disappointed, my daughter could only drink half of it and it wasn’t even filled! If u want better milkshakes , go to the hunt club location
SS
Sie
Jan 10, 2026
5.0
So good! Every time we come in the staff is kind, helpful and they always seem to be having a good time! Very upbeat! Food always hits.They were low on cajun fries so they gave us some extra normal fries to make up for it. Was a full extra bag. Super nice of them, so thank you! The gravy is 10/10! Will definitely keep coming to this location :)
ZC
Zax Coolman
Dec 23, 2025
5.0
The food is really good, staff are friendly and place is awesome.
TJ
Tori Johnson
Dec 16, 2025
5.0
Five stars for five guys!! They gave us free fries on my friends birthday because they had extra!! Delicious food!! ❤️❤️❤️❤️❤️
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
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