At East Side Mario's Ottawa-526 West Hunt Club Rd. we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Many customers praised the attentive and friendly service provided by various servers, particularly highlighting Iman, Dave, and George.
Food Quality
While most reviews appreciated the food, there were some complaints about specific dishes being subpar or inconsistent, particularly regarding salads and main courses.
Atmosphere
The restaurant is generally described as having a welcoming and family-friendly atmosphere, although some noted it could use maintenance.
Consistency
Several customers expressed mixed experiences regarding service and food consistency, with some visits being excellent while others fell short.
Customer Loyalty
Many patrons are repeat customers who enjoy the restaurant, but some expressed disappointment that may affect their future visits.
MT
Matt White (toastybuns)
6 days ago
5.0
Dave was an incredible server and the food was incredible to match. I'd eat here any day of the week :)
KK
Kelly Kilbertus
Nov 16, 2025
5.0
Dave is an excellent server! Very quick and efficient. Friendly with the kids and made a few funny jokes. Amazing service.
BB
Brandon
Nov 1, 2025
5.0
Came in for dinner, with my gf an friend on November 1st after moving my parents all day. Sat in the bar area, just as the Sens game was finishing the 1st period. Our server Iman was an absolute gem. Very attentive, polite an welcoming. We ate to much, had some laughs an she didn't force us to leave, but leave at own own pace, after paying.
LG
Lou Gia
Oct 22, 2025
2.0
We don’t go to EM Often we never eat pasta dishes when we’re there we strictly go for soup and salad, combo or sandwich/pizza or something like that for a quick bite.. Years ago, when they changed from fresh salad to bag salad, I was disappointed, but I rolled with the punches.. But today the old wilted, soggy lettuce was the worst salad I’ve ever had there.. Meatball sandwich pretty sure it’s sat in the fridge for several days before they Warmed it up today to serve.. Italian wedding soup they’ve definitely changed the recipe somehow because it’s just OK. I used to really love it… Service was just OK, but when you constantly have to ask for the cheese whenever a dish brought, it’s aggravating considering that’s one of the main staples of EM… It was not busy whatsoever.. Our server was pleasant.. It’s just frustrating. I know we didn’t order a lot of monies worth of food, but the quality is right down garbage and I’m not sure we will go back ever… Sidenote, there’s no need for the kitchen stuff have to be so loud.. Sitting straight across the restaurant, you can hear them as if you’re sitting beside them..
SS
samjam
Oct 15, 2025
1.0
My family and I truly enjoyed going to Eastside Mario’s. I think over the past year we would go at least once every month. The last time we had gone, it was probably around end of July. That was the first time I can say the service was quite poor. Poor in the sense that the main meal took about 35 minutes to arrive. They had promptly given us our appetizers and starters which, of course, was great however because the main course took forever, we were so full on the appetizers that by the time the actual main course came, we pretty much packed everything up and left immediately. At the same time, we were also trying to juggle the tantrums of our toddler who has a pretty short window behaving before he starts walking around and giving us a hard time. Not blaming the restaurant at all for that but when a main course takes 35 minutes to arrive, it’s quite annoying to say the least when you’re stuffed on bread and random appetizers and have to pack the main course up after taking one bite. Anyways, for this reason, we hadn’t gone for a while, at least not as often as we typically would go. We decided to give it another shot yesterday. Wasn’t crazy busy, went around 3:30. Unfortunately the exact same situation had happened…starters came, main course took 30 minutes only for our server to come in and say hey it’ll be 10 more minutes. At that point we already planned what we were going to do, just pack everything up and go. The whole point of dining in, aside from the ambiance is to enjoy the experience of having your food while you’re still hungry and not waiting over half an hour. They apparently also increased the price of the pizza. I do like coming here as it’s family friendly, but I will not be going there again and playing a guessing game of when my food is going to come. Other than that… service is always pretty good and everyone here is great. Sucks we won’t be coming back
Frequently Asked Questions About East Side Mario's
Where can I view the East Side Mario’s Ottawa-526 West Hunt Club Rd. menus?
Planning your visit with your friends and family, or as we say la famiglia? Get ready to MANGIA! — explore our menus: <a href="https://www.eastsidemarios.com/en/menus/food/store-8758/on/nepean/526-west-hunt-club-road.html">Food Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/drinks/store-8758/on/nepean/526-west-hunt-club-road.html">Drink Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/kids/store-8758/on/nepean/526-west-hunt-club-road.html">Kids Menu</a>, <a href="https://www.eastsidemarios.com/en/menus/lunch/store-8758/on/nepean/526-west-hunt-club-road.html">Lunch Menu</a> and and <a href="https://www.eastsidemarios.com/en/menus/family-meal-takeout-deals/store-8758/on/nepean/526-west-hunt-club-road.html">Family and Takeout Meals Menu</a>.
Does my East Side Mario’s Ottawa-526 West Hunt Club Rd. offer takeout?
Yes, East Side Mario’s Ottawa-526 West Hunt Club Rd. offers takeout. Call your local East Side Mario’s restaurant or place your order <a href="https://order.eastsidemarios.com/" target="_blank">online here</a>.
Does my local East Side Mario’s restaurant offer any dine-in deals?
Yes, East Side Mario’s Ottawa-526 West Hunt Club Rd. restaurant offers dine-in deals. <a href="https://www.eastsidemarios.com/en/daily-deals.html">Learn more here</a>.
Does my local East Side Mario’s restaurant offer any online takeout deals?
Yes, East Side Mario’s restaurant offers $5 off* your first in-app purchase of $15.99 or more with code: 5ESM! It's so simple, all you have to do is tap, tap to get Mario in Minutes! <a href="https://www.eastsidemarios.com/en/mobileapp.html">Learn more here</a>.
Does my local East Side Mario’s Ottawa-526 West Hunt Club Rd. accept group/large party reservations at their restaurant?
Yes, East Side Mario’s restaurant can easily accommodate groups/large parties with specialized Italian-American inspired menus for lunch, dinner and sports teams. To request a large party reservation at your local East Side Mario’s restaurant or to learn more, <a href="https://www.eastsidemarios.com/en/groups.html">click here</a>.
Does my local East Side Mario’s restaurant offer Happy Hour drink deals?
At East Side Mario’s Ottawa-526 West Hunt Club Rd. every hour is Happy Hour. Enjoy $3.99 domestic draught and house wine all day, every day with the purchase of an entrée or pasta. Drink selection varies by restaurant. <a href="https://www.eastsidemarios.com/en/menu/drinks.html?s=8758">Learn more here</a>.
Does my local East Side Mario's Ottawa-526 West Hunt Club Rd. offer delivery?
Yes, we offers delivery! Please visit the East Side Mario's <a href="https://order.eastsidemarios.com/" target="_blank">website</a> or <a href="https://www.eastsidemarios.com/en/mobileapp.html">download the app</a> to place your delivery order today.
Does my East Side Mario's offer family meals or bundles?
Yes, there are a variety of <a href="https://www.eastsidemarios.com/en/menu/family-meal-takeout-deals.html?s=8758">family meal deals and bundles</a> available for takeout and delivery. Visit the East Side Mario's <a href="https://order.eastsidemarios.com/" target="_blank">website</a> or <a href="https://www.eastsidemarios.com/en/mobileapp.html">download the app</a> to explore all of the options!
What type of food does East Side Mario's Ottawa-526 West Hunt Club Rd. serve?
We serve Italian-American inspired comfort food classics like Chicken Parmigiana, Spaghetti and Meatballs, Pizzas, Calzones and more! <a href="https://www.eastsidemarios.com/en/menu/food.html?s=8758">View our full menu here</a>.
Is East Side Mario's Ottawa-526 West Hunt Club Rd. Canadian owned?
Yes, East Side Mario's located at 526 West Hunt Club Road in Nepean is a proudly Canadian owned by operated by local Canadian franchisees.
Does East Side Mario’s Ottawa-526 West Hunt Club Rd. accept reservations?
Yes, East Side Mario’s Ottawa-526 West Hunt Club Rd. accepts reservations for dine-in guests.
What types of meals are served at East Side Mario’s Ottawa-526 West Hunt Club Rd.?
East Side Mario’s serves lunch and dinner featuring Italian-American inspired comfort food like Chicken Parmigiana, Spaghetti and Meatballs, and pizzas.
Does East Side Mario’s Ottawa-526 West Hunt Club Rd. offer takeout and delivery services?
Yes, they offer in-store pickup, delivery, and same-day delivery services for takeout orders.
Are there any special deals or promotions available at this East Side Mario’s location?
Yes, they offer dine-in deals, happy hour drink specials, online takeout deals including $5 off your first in-app purchase, and family meal bundles.
Is East Side Mario’s Ottawa-526 West Hunt Club Rd. family-friendly?
Yes, the restaurant welcomes families, offers a children's menu, high chairs, and changing tables.
What are the regular hours of operation for East Side Mario’s Ottawa-526 West Hunt Club Rd.?
The restaurant is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 10:00 PM.
Can I order East Side Mario’s food through their mobile app?
Yes, you can order through the East Side Mario’s app available on iOS and Android.
How can nearby shoppers or gym visitors benefit from East Side Mario’s location at 526 West Hunt Club Road?
Shoppers from nearby stores like Party City or Bath Depot and Gym-Max visitors can conveniently dine in or order takeout from East Side Mario’s to enjoy a delicious Italian meal before or after their activities.
Are there other dining options near East Side Mario’s at 526 West Hunt Club Road?
Yes, nearby dining options include Shanghai ONE Fine Dining for Chinese cuisine, Mexicali Rosa’s for Mexican food, Shawarma Andalos for Middle Eastern fast food, and Boston Pizza Hunt Club Road for pizza and chicken.
Is there a coffee shop near East Side Mario’s where customers can grab a drink before or after their meal?
Yes, Starbucks is located nearby, offering a convenient spot for coffee lovers to visit before or after dining at East Side Mario’s.