East Side Mario's

4.3
2011 reviews

About

RestaurantFamily Style RestaurantItalian RestaurantRestaurant Delivery ServiceTake Out RestaurantAmerican RestaurantCanadian RestaurantPizza RestaurantRecipe Unlimited
At East Side Mario's Ottawa-526 West Hunt Club Rd. we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

East Side Mario's
526 West Hunt Club Road, Nepean, ON
K2G 7B5, Canada

Hours

Reviews

4.3
2,011 reviews
5 stars
1,240
4 stars
401
3 stars
190
2 stars
76
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the exceptional service provided by servers like Dave and Iman, highlighting their attentiveness, friendliness, and ability to handle busy situations.

Food Quality

Overall, the food received positive feedback for its freshness and taste, with some standout dishes like the Italian Wedding soup being particularly well-received.

Family-Friendly Atmosphere

The restaurant is noted for being kid-friendly, with many families appreciating the accommodating staff and special touches for children during celebrations.

Inconsistencies

Some reviews mentioned issues with food temperature and service speed, indicating occasional lapses in consistency during busy times.
  • OP
    Orset Pr
    3 days ago
    5.0
    This location is the best on Ottawa. The food comes out very good and the service is spectacular. Milad took very good care of us and made us feel at home. Very attentive for refills, anything we needed, and pretty helpful with the menu. This place is very good for a nice dinner out with family and friends.
  • PR
    patricia Righi
    3 days ago
    5.0
    We always come here, the Italian wedding soup makes the trip worth it on its own ! Tonight we were served by George, what a patient and kind man ! Our toddler was overwhelmed with a busy day and started to have a bit of a meltdown, George stayed kind and awesome despite it all ! Look forward to sitting in his section again, highly recommend!
  • VV
    VI
    Jan 3, 2026
    5.0
    We went here (party of 3) on New year's Day. This is our first time at this location and our experience was great! The food was very fresh! The bread was freshly baked and warm, the tomato soup was very tasty and the cannelloni was great! I was surprised at how great the food quality was for a "chain restaurant". The taste and freshness of the food rivalled those of fancier restaurants! The same goes with the service! The same goes with the service. Our server (unfortunately, I do not remember his name) was very attentive and so polite!! He kept checking on us, and genuinely wanted to ensure we enjoyed our meal! We have rarely had such great service at any restaurant. Looks like the management is doing a great job running this place! We absolutely loved it, and will most certainly come back again!!
  • RJ
    Riley JJ
    Dec 31, 2025
    5.0
    Had a great time tonight for New Years Eve dinner. Our waiter Dave- was amazing- fast, friendly, remembered all the kids preferences. Food was great quality- brought us lots of refills on bread, salad, and drinks. Prices were great too! Staff came around to check in- offered free ginger ale for a toast at 6pm, gave kids new years props like blow horns, and crowns to wear, and sang happy birthday to our daughter. Dave offered her free dessert and had her spin for free drink on next visit. It was a great evening and we will be back soon. Thank you Dave and rest of staff!
  • RR
    Ryan Binsell (Rybinseller)
    Dec 30, 2025
    5.0
    Food was great, as expected, at East Side’s, but what truly made our visit superb was our server, Dave. As a vegan, I noticed the menu didn’t clearly specify options; however, Dave went above and beyond. He was incredibly knowledgeable about the menu, suggested thoughtful substitutions with ease, and made sure I had great choices without any hassle. He was also fantastic with the kids. On our way out, my nephew said, “I hope when we come back Dave will be here again!” which definitely earns bonus points. Outstanding service, warm energy, and a genuinely memorable experience thanks to Dave.

Frequently Asked Questions About East Side Mario's

Is East Side Mario's Ottawa-526 West Hunt Club Rd. Canadian owned?

Yes, East Side Mario's located at 526 West Hunt Club Road in Nepean is a proudly Canadian owned by operated by local Canadian franchisees.

Does East Side Mario’s Ottawa-526 West Hunt Club Rd. accept reservations?

Yes, East Side Mario’s Ottawa-526 West Hunt Club Rd. accepts reservations for dine-in guests.